Typeform vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Typeform
Score 8.4 out of 10
N/A
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…
$30
*Per Month
Zoho Forms
Score 7.5 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
TypeformZoho Forms
Editions & Modules
Essentials
$30
*Per Month
Professional
$35
*Per Month
Premium
$59
*Per Month
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
TypeformZoho Forms
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 per month
Additional Details*For annual contract.Contact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
TypeformZoho Forms
Considered Both Products
Typeform

No answer on this topic

Zoho Forms
Chose Zoho Forms
Both mentioned services work great and have their own special features but ultimately the integration with the Zoho platform makes Zoho Forms work great for us. Google Forms are similar in they integrate with GApps nicely and are simple to create. Typeform, when evaluated, …
Chose Zoho Forms
Zoho Forms ideal because it is not only an online forms tool but also makes running surveys easy. It is also affordable and more resourceful compared to many of its competitors.
Top Pros
Top Cons
Features
TypeformZoho Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Typeform
7.8
44 Ratings
1% above category average
Zoho Forms
-
Ratings
Survey templates7.342 Ratings00 Ratings
Themes8.144 Ratings00 Ratings
Custom logo/branding8.142 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Typeform
8.3
44 Ratings
2% below category average
Zoho Forms
7.0
10 Ratings
19% below category average
Changes to live survey8.039 Ratings6.19 Ratings
Question design help7.738 Ratings00 Ratings
Multiple question types9.344 Ratings8.010 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Typeform
9.1
38 Ratings
10% above category average
Zoho Forms
7.0
9 Ratings
16% below category average
Survey logic flexibility9.138 Ratings7.09 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Typeform
8.3
43 Ratings
2% above category average
Zoho Forms
6.9
10 Ratings
16% below category average
Response tracking8.642 Ratings7.010 Ratings
Data export8.840 Ratings9.48 Ratings
Standard reports9.038 Ratings7.510 Ratings
Custom reports8.025 Ratings4.19 Ratings
Analytics7.036 Ratings6.510 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Typeform
3.1
29 Ratings
91% below category average
Zoho Forms
6.0
10 Ratings
32% below category average
Access controls1.226 Ratings6.010 Ratings
Compliance5.023 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Typeform
4.9
22 Ratings
49% below category average
Zoho Forms
7.0
10 Ratings
14% below category average
Vendor-offered crowdsourcing8.79 Ratings00 Ratings
Respondent restrictions1.221 Ratings7.010 Ratings
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User Ratings
TypeformZoho Forms
Likelihood to Recommend
4.7
(44 ratings)
6.6
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
6.6
(8 ratings)
10.0
(2 ratings)
Support Rating
5.9
(7 ratings)
10.0
(2 ratings)
User Testimonials
TypeformZoho Forms
Likelihood to Recommend
Typeform
Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
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Zoho
Zoho Forms is well suited for anyone wanting to track items from a specific event or feedback at the conclusion of an event. It is also well suited to track responses. Zoho Forms is less suited for the scenarios where official approval is required because the forms are meant for a single user, and not to be filled out by one person, and then forwarded to another to document the approval. It would also not be good to replace an excel or word document to submit to another department requesting a part number for a new product because again once the form is submitted there is not a way for the second party to 'Update' the existing form and add the part number assigned by the second party.
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Pros
Typeform
  • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
  • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
  • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
  • Visually pleasing designs with use of themes, images and video to match your branding.
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Zoho
  • It is a drag and drop custom form builder.
  • It is able to send email/SMS and app notifications once it is submitted.
  • It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc.
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Cons
Typeform
  • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
  • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
  • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
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Zoho
  • Easier integration between Zoho CRM and Zoho Forms
  • Pre-filled client info or ways to easily import info to forms from Zoho CRM
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Likelihood to Renew
Typeform
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
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Zoho
No answers on this topic
Usability
Typeform
The overall usability of Typeform is extremely easy and self explanatory. It was quick and simple to learn how to create surveys with the templates and how to add and customize the type of answers or questions you ask. It is very easy to pull the data from the survey results, where the data is broken down and has nice graphs.
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Zoho
Using Zoho Forms is easy thanks to many training videos online, Besides, the user interface is one of the best. The templates also makes it even easier
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Support Rating
Typeform
Typeform has a great help section that ranges from first steps, making a form, and question types to results and account and profile settings. The tutorials are short and concisely cover what you need to get going within a couple of minutes. I think the community is also a plus, as one can ask questions about more complex outcomes or if one gets stuck with a particularly unique form creation scenario.
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Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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Alternatives Considered
Typeform
When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
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Zoho
I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.
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Return on Investment
Typeform
  • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
  • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
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Zoho
  • Reduced time on labour intensive Word docs
  • Imports data direct to CRM
  • Can use data within CRM to facilitate completion for users
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ScreenShots

Zoho Forms Screenshots

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