What users are saying about
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Top Rated
387 Ratings

Workday HCM

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Top Rated
387 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 3 out of 100

Likelihood to Recommend

Workday HCM

Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Jill Dickert | TrustRadius Reviewer

WorkForce Suite

EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Traci Yates | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Workday HCM
8.2
WorkForce Suite
Employee demographic data
Workday HCM
8.2
WorkForce Suite
Employment history
Workday HCM
8.3
WorkForce Suite
Job profiles and administration
Workday HCM
8.3
WorkForce Suite
Workflow for transfers, promotions, pay raises, etc.
Workday HCM
8.6
WorkForce Suite
Organizational charting
Workday HCM
8.6
WorkForce Suite
Organization and location management
Workday HCM
8.5
WorkForce Suite
Compliance data (COBRA, OSHA, etc.)
Workday HCM
7.3
WorkForce Suite

Payroll Management

Workday HCM
8.1
WorkForce Suite
Pay calculation
Workday HCM
8.5
WorkForce Suite
Support for external payroll vendors
Workday HCM
7.5
WorkForce Suite
Off-cycle/On-Demand payment
Workday HCM
8.0
WorkForce Suite
Benefit plan administration
Workday HCM
8.0
WorkForce Suite
Direct deposit files
Workday HCM
8.1
WorkForce Suite
Salary revision and increment management
Workday HCM
8.5
WorkForce Suite
Reimbursement management
Workday HCM
8.1
WorkForce Suite

Leave and Attendance Management

Workday HCM
8.6
WorkForce Suite
Approval workflow
Workday HCM
8.9
WorkForce Suite
Balance details
Workday HCM
8.3
WorkForce Suite
Annual carry-forward and encashment
Workday HCM
8.6
WorkForce Suite

Employee Self Service

Workday HCM
8.2
WorkForce Suite
View and generate pay and benefit information
Workday HCM
8.9
WorkForce Suite
Update personal information
Workday HCM
8.6
WorkForce Suite
View company policy documentation
Workday HCM
8.0
WorkForce Suite
Employee recognition
Workday HCM
7.2
WorkForce Suite
View job history
Workday HCM
8.4
WorkForce Suite

Asset Management

Workday HCM
7.8
WorkForce Suite
Tracking of all physical assets
Workday HCM
7.8
WorkForce Suite

HR Reporting

Workday HCM
7.7
WorkForce Suite
Report builder
Workday HCM
7.9
WorkForce Suite
Pre-built reports
Workday HCM
7.8
WorkForce Suite
Ability to combine HR data with external data
Workday HCM
7.4
WorkForce Suite

Onboarding

Workday HCM
8.7
WorkForce Suite
New hire portal
Workday HCM
8.8
WorkForce Suite
Manager tracking tools
Workday HCM
8.6
WorkForce Suite

Performance and Goals

Workday HCM
7.6
WorkForce Suite
Corporate goal setting
Workday HCM
7.9
WorkForce Suite
Individual goal setting
Workday HCM
7.8
WorkForce Suite
Line-of sight-visibility
Workday HCM
7.0
WorkForce Suite
Performance tracking
Workday HCM
7.9
WorkForce Suite

Performance Management

Workday HCM
8.3
WorkForce Suite
Performance plans
Workday HCM
8.2
WorkForce Suite
Performance improvement plans
Workday HCM
8.3
WorkForce Suite
Review status tracking
Workday HCM
8.5
WorkForce Suite
Review reminders
Workday HCM
8.2
WorkForce Suite
Multiple review frequency
Workday HCM
8.2
WorkForce Suite

Succession Planning

Workday HCM
8.2
WorkForce Suite
Create succession plans/pools
Workday HCM
8.7
WorkForce Suite
Candidate ranking
Workday HCM
7.7
WorkForce Suite
Candidate search
Workday HCM
8.2
WorkForce Suite
Candidate development
Workday HCM
8.0
WorkForce Suite

Recruiting / ATS

Workday HCM
8.1
WorkForce Suite
Job Requisition Management
Workday HCM
8.3
WorkForce Suite
Company Website Posting
Workday HCM
8.4
WorkForce Suite
Publish to Social Media
Workday HCM
8.7
WorkForce Suite
Job Search Site Posting
Workday HCM
8.4
WorkForce Suite
Duplicate Candidate Prevention
Workday HCM
6.9
WorkForce Suite
Applicant Tracking
Workday HCM
8.1
WorkForce Suite
Notifications and Alerts
Workday HCM
8.1
WorkForce Suite

Pros

Workday HCM

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Monika Ganeva | TrustRadius Reviewer

WorkForce Suite

  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
Jeff Pohl | TrustRadius Reviewer

Cons

Workday HCM

  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Anonymous | TrustRadius Reviewer

WorkForce Suite

  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
Shelby Royce | TrustRadius Reviewer

Likelihood to Renew

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Anonymous | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 8.7
Based on 4 answers
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
Anonymous | TrustRadius Reviewer

Usability

Workday HCM

Workday HCM 8.6
Based on 12 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Reliability and Availability

Workday HCM

Workday HCM 10.0
Based on 18 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Performance

Workday HCM

Workday HCM 10.0
Based on 16 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Support Rating

Workday HCM

Workday HCM 8.2
Based on 44 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 10.0
Based on 1 answer
Extremely knowledgeable staff that truly care about our business processes
Jeff Pohl | TrustRadius Reviewer

In-Person Training

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
Anonymous | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Online Training

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Anonymous | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 3.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Workday HCM

Workday HCM 10.0
Based on 36 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Anonymous | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Workday HCM

I believe [Workday Human Capital Management] is probably the industry benchmark of excellence and has features that can easily be customized to meet the needs of organizations. It has strong and knowledgeable account teams that work closely with customers to develop the most efficient solutions. I believe oracle systems come the closest but they aren't smart and the technology still needs to be developed further.
Anonymous | TrustRadius Reviewer

WorkForce Suite

I did not make the decision to select EmpCenter and only know our university also considered Kronos although I assume there were other products considered. My use of Kronos was only at an employee level and I am not sure how it all stacks up for sure. What I do think is that EmpCenter is more customizable than other products and was seen to be able to adapt to fit all of our needs so it was a system that could be used by everyone. I think it is good we have one time keeping system and don't have some employees using paper or a different system because the one could not meet our needs, but as I said this also makes it more difficult to network with other users and to get improvements made quickly.
Traci Yates | TrustRadius Reviewer

Scalability

Workday HCM

Workday HCM 10.0
Based on 2 answers
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Return on Investment

Workday HCM

  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
Anonymous | TrustRadius Reviewer

WorkForce Suite

  • Employees can now better track their hours and ensure they are paid accurately by payroll.
  • Timekeeping is faster and smoother for most administrators.
  • The system does need to be slightly more compatible in translating its data from the home software to another software.
Shelby Royce | TrustRadius Reviewer

Pricing Details

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkForce Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Workday HCM
8.3
WorkForce Suite
9.7

Likelihood to Renew

Workday HCM
10.0
WorkForce Suite
8.7

Usability

Workday HCM
8.6
WorkForce Suite

Reliability and Availability

Workday HCM
10.0
WorkForce Suite

Performance

Workday HCM
10.0
WorkForce Suite

Support Rating

Workday HCM
8.2
WorkForce Suite
10.0

In-Person Training

Workday HCM
9.6
WorkForce Suite

Online Training

Workday HCM
7.0
WorkForce Suite
3.0

Implementation Rating

Workday HCM
10.0
WorkForce Suite

Scalability

Workday HCM
10.0
WorkForce Suite

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