Workday Human Capital Management vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Workday HCM
Score 8.2 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
WorkForce Suite
Score 3.7 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
Workday Human Capital ManagementWorkForce Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Workday HCMWorkForce Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Workday Human Capital ManagementWorkForce Suite
Top Pros
Top Cons
Features
Workday Human Capital ManagementWorkForce Suite
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Workday Human Capital Management
8.1
96 Ratings
3% above category average
WorkForce Suite
-
Ratings
Employee demographic data8.381 Ratings00 Ratings
Employment history8.291 Ratings00 Ratings
Job profiles and administration8.093 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.588 Ratings00 Ratings
Organizational charting8.887 Ratings00 Ratings
Organization and location management8.484 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.759 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Workday Human Capital Management
8.2
80 Ratings
2% above category average
WorkForce Suite
-
Ratings
Pay calculation7.968 Ratings00 Ratings
Support for external payroll vendors8.156 Ratings00 Ratings
Off-cycle/On-Demand payment8.918 Ratings00 Ratings
Benefit plan administration7.663 Ratings00 Ratings
Direct deposit files8.069 Ratings00 Ratings
Salary revision and increment management8.566 Ratings00 Ratings
Reimbursement management8.743 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Workday Human Capital Management
8.2
74 Ratings
1% above category average
WorkForce Suite
-
Ratings
Approval workflow8.373 Ratings00 Ratings
Balance details8.373 Ratings00 Ratings
Annual carry-forward and encashment8.059 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Workday Human Capital Management
8.1
94 Ratings
0% below category average
WorkForce Suite
-
Ratings
View and generate pay and benefit information8.583 Ratings00 Ratings
Update personal information8.492 Ratings00 Ratings
View company policy documentation7.373 Ratings00 Ratings
Employee recognition7.757 Ratings00 Ratings
View job history8.583 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Workday Human Capital Management
7.5
25 Ratings
4% below category average
WorkForce Suite
-
Ratings
Tracking of all physical assets7.525 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Workday Human Capital Management
8.0
78 Ratings
5% above category average
WorkForce Suite
-
Ratings
Report builder8.474 Ratings00 Ratings
Pre-built reports8.176 Ratings00 Ratings
Ability to combine HR data with external data7.464 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Workday Human Capital Management
8.3
56 Ratings
3% above category average
WorkForce Suite
-
Ratings
New hire portal8.252 Ratings00 Ratings
Manager tracking tools8.352 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Workday Human Capital Management
8.0
60 Ratings
2% below category average
WorkForce Suite
-
Ratings
Corporate goal setting8.350 Ratings00 Ratings
Individual goal setting8.359 Ratings00 Ratings
Line-of sight-visibility7.451 Ratings00 Ratings
Performance tracking8.158 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Workday Human Capital Management
8.5
63 Ratings
6% above category average
WorkForce Suite
-
Ratings
Performance plans8.562 Ratings00 Ratings
Performance improvement plans8.254 Ratings00 Ratings
Review status tracking8.458 Ratings00 Ratings
Review reminders8.758 Ratings00 Ratings
Multiple review frequency8.651 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Workday Human Capital Management
7.4
40 Ratings
7% below category average
WorkForce Suite
-
Ratings
Create succession plans/pools8.334 Ratings00 Ratings
Candidate ranking7.135 Ratings00 Ratings
Candidate search7.638 Ratings00 Ratings
Candidate development6.837 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Workday Human Capital Management
8.2
48 Ratings
5% above category average
WorkForce Suite
-
Ratings
Job Requisition Management8.145 Ratings00 Ratings
Company Website Posting8.439 Ratings00 Ratings
Publish to Social Media8.434 Ratings00 Ratings
Job Search Site Posting8.440 Ratings00 Ratings
Duplicate Candidate Prevention7.539 Ratings00 Ratings
Applicant Tracking7.940 Ratings00 Ratings
Notifications and Alerts8.444 Ratings00 Ratings
Best Alternatives
Workday Human Capital ManagementWorkForce Suite
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
When I Work
When I Work
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
SAP Fieldglass
SAP Fieldglass
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Workday Human Capital ManagementWorkForce Suite
Likelihood to Recommend
8.8
(108 ratings)
1.3
(6 ratings)
Likelihood to Renew
9.0
(18 ratings)
8.7
(4 ratings)
Usability
7.0
(13 ratings)
-
(0 ratings)
Availability
6.6
(8 ratings)
-
(0 ratings)
Performance
7.3
(7 ratings)
-
(0 ratings)
Support Rating
8.0
(22 ratings)
10.0
(1 ratings)
In-Person Training
9.6
(6 ratings)
-
(0 ratings)
Online Training
7.0
(7 ratings)
3.0
(1 ratings)
Implementation Rating
8.0
(11 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Workday Human Capital ManagementWorkForce Suite
Likelihood to Recommend
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
WorkForce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Pros
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
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WorkForce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Cons
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
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WorkForce Software
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
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Likelihood to Renew
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
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WorkForce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
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Usability
Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
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WorkForce Software
No answers on this topic
Reliability and Availability
Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
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WorkForce Software
No answers on this topic
Performance
Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
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WorkForce Software
No answers on this topic
Support Rating
Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
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WorkForce Software
Extremely knowledgeable staff that truly care about our business processes
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In-Person Training
Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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WorkForce Software
No answers on this topic
Online Training
Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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WorkForce Software
No answers on this topic
Implementation Rating
Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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WorkForce Software
No answers on this topic
Alternatives Considered
Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
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WorkForce Software
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
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Scalability
Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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WorkForce Software
No answers on this topic
Return on Investment
Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
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WorkForce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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ScreenShots

WorkForce Suite Screenshots

Screenshot of WorkForce HUB: More than just a dashboard, the WorkForce HUB provides an interactive control center for major actions and daily messages that matter most in a typical workday. Available on any device.Screenshot of WorkForce Absence and Leave Management: Manage all aspects of employee absence and leave with a single source of record that removes administrative overhead.Screenshot of WorkForce Time: Remove error-prone and labor-intensive manual time processes with automated global compliance and real-time visibility into workplace operations.Screenshot of WorkForce Assistant: Identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience: Communication and collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources – optimizing employee experience while strengthening workplace bonds.Screenshot of WorkForce Scheduling: Gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for every employee population.