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We needed a way to send forms to candidates and remote employees to avoid having them come into our office to complete forms. Adobe is a …
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What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…
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Acrobat Standard DC for teams
$14.99
Cloud
per month license
Acrobat Pro DC with advanced e-sign
$16.99
Cloud
per month license
Acrobat Sign Solutions
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Entry-level set up fee?
- $34.99 license per monthOptional
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Product Details
- About
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.
As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.
Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.
The vendor's value proposition for Acrobat Sign:
· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world
· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps
· 80+ integrations with key business apps
· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business
· Transparent, all-inclusive pricing – no hidden fees or extra charges
Adobe Acrobat Sign Screenshots
Adobe Acrobat Sign Video
A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.
Adobe Acrobat Sign Integrations
- Microsoft 365
- SAP Ariba Contracts
- Google Drive
- Box
- Microsoft Dynamics 365
- Notarize
- Icertis
- Guidewire InsuranceSuite
- Veeva CRM
- Salesforce
- ServiceNow
- Workday
- Mastercard
Adobe Acrobat Sign Competitors
Adobe Acrobat Sign Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Andorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City |
| Supported Languages | US English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish |
Adobe Acrobat Sign Downloadables
- This eBook, demonstrates that by making the e-signature capabilities that businesses rely on work right inside the Microsoft application employees are familiar with, organizations aren’t just getting more done – they’re doing it more efficiently and delivering a better experience in the process.
- Adobe commissioned Forrester Consulting to conduct a 2022 Total Economic Impact (TEI) study to help customers understand the economic impact of implementing Adobe Acrobat Sign. Forrester interviewed and surveyed Adobe customers and found that they achieved a 519% return on investment with Adobe Acrobat Sign. This study focuses on the insights and positive impact of implementing Adobe Acrobat Sign, part of Adobe Document Cloud.
- Adobe Sign provides an always-on, birds-eye view of deals in progress, enabling everything from checking an e-signature status in real time to quickly making revisions or additions. Sales agreements are a big component of any customer relationship. Adobe Sign allows sales leaders an always-on dashboard of their deals with regard to signatures directly in Salesforce — providing a chance to check a status, and make a mid-deal change requested by a prospective client. The solution helps deliver a positive experience to prospects and customers while removing inefficient processes (e.g., tracking down signatures).
- In a recent Forrester study, 58 percent of business leaders said that the pandemic led more people in their companies to adopt e-signatures. While document workflows have become more automated and streamlined, some businesses still rely on manual signatures. The customer testimonials in this eBook give an inside view into why five companies chose Adobe Sign and the results that followed. Reasons include: ability to integrate Adobe Sign into their existing process, simplifying document flows, making compliance easier, and saving time.
- This white paper provides an overview of why small and medium business customers should consider e-signatures and how their business can benefit from e-signatures and from Adobe Sign in particular.
Frequently Asked Questions
Reviewers rate Availability and Performance and Configurability highest, with a score of 9.
The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).
Adobe Acrobat Sign Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(528)Attribute Ratings
Reviews
(76-100 of 227)Companies can't remove reviews or game the system. Here's why
August 20, 2021
Easy Peasy Signing, Not So Easy Printing
Adobe Sign has been used a lot more now that the pandemic happened. It saves time having to arrange to get a hard copy signature or to print out a document, sign it, and then scan it to send it back. Because it is saved on a computer, it is easy to access anytime.
- It allows a customer or client to sign documents over the computer rather than in person.
- Easy to find documents that have been signed.
- I cannot print out a document that has been signed or [one] that I sign unless I have Adobe for converting to PDF.
- The ability to print a document from a mobile phone would be great.
August 19, 2021
Adobe Sign: A Leading E-Signature Solution
We use Adobe Sign for all our contracts, so primarily our Sales teams. It allows us to have a faster-contracting process and avoids the issues of getting signatures on paper. This speeds up our sales process and increases our efficiency.
- Once you have a template set up, repeated use is easy.
- [It is] dependable and accurate.
- [The] security and trust [are] excellent.
- It doesn't play well with Salesforce.
- [The] cost is higher than some alternatives.
- [It] can be complex to configure.
August 18, 2021
Adobe Sign: A Great Product
Adobe Sign is utilized with various sectors of our business particularly in Finance and Procurement to speed up the process in which official documents that may require a signature can be processed. It is particularly useful for sensitive documents and helps us to provide customers and our supply chain with a speedy response.
- Its use on mobile devices is beneficial.
- [It has a good] price.
- [It has good] usability.
- [A] color scheme modification feature would be nice.
- [I would like] greater compatibility with other programs.
- [I would appreciate] broader backwards compatibility.
We need to secure rights contracts for films we want in our catalog. This involves getting busy executives to sign, which means the process needs to be as quick and simple as possible, with sensible reminder policies. We use it primarily in the asset acquisition department, but it is used in the investment side of the business.
- Setting up and managing templates is reasonably easy.
- Reminders and status updates happen automatically and sleekly.
- The brand name gives confidence in the security of the system.
- [The] log-in [page could use improvement because] unless you have saved the exact URL, it is very hard to find your way to it.
- Support [could use improvement]. There is little to no support available. If you click on "chat" from [Adobe] Sign, you are taken to a service that doesn't provide help on [Adobe] Sign. Trying to get help takes a VERY long time.
August 18, 2021
Adobe Sign - Route and Sign with Ease
In my role, I interact with Adobe Sign as the recipient of signed contracts. The system is beneficial because I receive notifications not only when I receive the signed contract but more importantly when it goes out for signature with my customer. This is an extremely helpful insight so I can keep my sales leadership informed that a deal is out for signature. (My procurement cycles are lengthy, so just because I sent a customer a contract doesn't mean it's "out for signature.") There could be other ways that my organization uses Abode Sign, but this is my use of it.
- Notifying when a contract goes out for signature
- Ease of downloading signed document
- Ease of routing for approvals
- Improve ease of rerouting if the approval chain changes
- Improve visibility of who is cc'd when a contract goes out for signature
- Recommend cc'ing any external parties (maybe with AI?)
August 18, 2021
Adobe Sign for the Win!
We mainly utilize Adobe Sign for offer letters to potential employees. However, we also use it for leave of absence paperwork or other paperwork that needs to be completed by an employee who is out of the office.
- Email notifications
- Status updates - ability to send reminders
- Easy to fill template
- Autofill of date of signature
- Storage for emails that are used often
The primary purpose of Adobe Sign is for management and [the] secure use of electronic signatures used by staff in order to fulfill any company process that requires a signature on a document. It also provides the cryptography necessary along with an appropriate audit trail to provide process evidence in the worst-case scenario if my company has to provide any evidence in a court of law to demonstrate a binding contract.
- Integration into Office 365 with Microsoft Flow [(currently named Power Automate)]
- Simple to use interface and navigation
- Integration with SharePoint
- Customer Support
- Pricing
- Documentation concerning integration into third-party services, like Office 365
As an Account Executive, I speak with prospects and when the time comes, send them over a document to be signed. For that workflow, we used Adobe Sign to complete those actions. It was an easy [and] seamless set of steps that easily allowed the prospect to sign easily and ensure spots aren't missing. I liked using it a lot and only moved on from it when our company was acquired and we had to use the parent company's software.
- It does the most important things well - easily lets you send out a document to be signed.
- It easily allows you to sign the document. This is the most important area as prospects shouldn't have to scramble to find how to sign your contract.
- Setting up the fields that need to be signed could be a bit easier. Honestly, for me, I was fine, but for others who aren't as tech-savvy, they would get annoyed at inserting the proper signing instructions next to each place to be signed.
- [I] would like it to be easier to set up who's email the signed copies go to after signature. Sometimes, I might not have sent the contract out, my manager has, and to include my email on there for someone who should receive a signed copy is not easy to set up.
August 13, 2021
Simple to use and a major time saver!
I believe Adobe Sign is used in more than one way in the larger organization. However, my specific use case involves using Adobe Sign to capture electronic signatures for internal job offers.
- Supports collecting signatures in a specific order. This was a priority for us.
- Allows for executed documents to be sent to both sender, signees and other interested parties.
- Huge time saver! By electronically capturing signatures, turnaround for executing documents has decreased by several days.
- 3 free signature requests per month are available through Adobe Reader (free software), but not through Adobe Acrobat Pro (paid version). As Acrobat is my default PDF software, it was highly inconvenient to access PDFs through Reader when I was initially testing Adobe Sign. Would recommend making the 3 free requests available through Acrobat Pro as well.
- Analyzing fields for signatures, signature dates, etc. I do think this has actually improved recently, but there's always room for improvement.
- Allow recipients of executed documents to be BCCed.
Used to sign off regulated/controlled documents. Allows traceability and compliance (signee is identified and validated via use of user phone call/verification feature).
- Integrated callback to user to validate identity feature was a selling point for us when selecting system around two years ago. It solved the issue of how you know the person logged in to sign is actually the correct person. The callback/code feature solved that for us.
- Would like more onscreen pop-up help prompts to help process along. Sometimes signing a document is a bit confusing for new users
June 03, 2021
Adobe Sign - Ready to play !
Adobe Sign is used for multiple use cases across the whole organization. It is used internally for document approvals for (1) Production quality documents (2) FDA validation documents (3) Safety investigation documents (4) IT Business Requirements / Testing approvals (5) Finance (accounting) verification documents and (6) Purchase requisition approvals. It is also used with our external partners for (1) Statement of work agreements and (2) vendor lease agreements.
- Adding signature, name, and date, etc are organized in a very intuitive way. It's very easy to prepare a document.
- The provisioning to add data fields and options such as radio buttons, drop-down, etc is very useful for the healthcare industry as the regulatory documents more often need these provisions.
- Tracking the document to understand the current status / with whom the document is pending, as well as sending follow-up requests is another useful feature that's well done.
- "Waiting for You" documents, when they are stale or no longer valid, there should be an option to reject or cancel it
- When sending a document for signature, the tool should by default ask for the signature fields. Currently, there is a tiny check box "Preview and add signature fields"- and one needs to check it. It's sometimes easy to miss this checkbox. If the purpose is to "request signature", not sure why this additional step of checking the box is needed.
- When attaching a file from a computer, or converting the document, Adobe Sign often takes a while (sometimes more than 10 seconds) to pop up the file explorer window. Tool performance (speed of upload) has some room for improvement.
May 25, 2021
Great app if you already own Adobe products
We're primarily using Adobe Sign in order to execute legal contracts in as secure of a manner as possible. We've tried to limit the availability of Adobe Sign to just a few people in a couple of departments due to the relatively high cost of the product.
- Adobe Sign has improved greatly in the last few years and has closed the gap considerably between itself and DocuSign.
- While not as polished as DocuSign, it is still a slick experience overall, especially with recent improvements/simplification to UI.
- Adobe Sign would benefit greatly from features beyond document editing. True document generation would go a long way to being more competitive in the marketplace
- Lastly, I think the software is quite expensive for what it is, and some of the thresholds you need to hit in terms of user base size + signed docs/month are unrealistic and unfeasible, depending on the size of your business.
May 20, 2021
Industry standard
We use it for signing contracts. Whereas we definitely use it here on the corporate development team, I know that it is used company wide for any contractual work we do with outside parties. It solves for our need for secure document exchange and legal verification.
- I think the interface is fairly straightforward.
- The document history (view, signature history, etc.) is very good.
- Integration with Google Docs would be nice.
May 19, 2021
Adobe Sign makes contracts easy
We use Adobe Sign across multiple depts. to help with contracts. This speeds up our customer interactions and gives us status of where we are in the transaction process. Before using Adobe Sign we didn't know where the contract might be slowed in the process, from sales manager to customer. But now we have full visibility to how things are progressing.
- Accountability.
- Ease of use.
- Digitize a formerly paper transaction.
- We are happy with its functionality.
- No changes.
- The way the payment structure is based on groups of 500 cases can be frustrating.
Adobe Sign is being used across the whole organization and it is being used to acquire signatures on company documents.
- It is very user-friendly.
- Audit trail functionality needs to be improved.
May 10, 2021
Online registration with Adobe Sign
During the pandemic, it allows for online registration for new students and the collection of a signed registration form as required for funding. In addition, the mobile functionality was used by the majority of our families. Families also uploaded supporting documents (such as birth certificates) through this process.
- Easy for families to use.
- Documents scanned with phone are good quality.
- Mobile completion important.
- Collect the email first, to ensure family responds before they enter personal information.
- Move the cookie banner so that it doesn't block the final step of the process (number one glitch for families).
- Allow configuration of file size.
May 10, 2021
Adobe Sign Reduces Clientele Slippage
We use Adobe Sign to send legal documentation to our clients via email so that we may file cases for them immediately without delay. This helps curb the slippage we would experience when sending out paper retainers. Instead of waiting for the clients to receive a paper copy, sign it, and hope they send it back; we walk them the process of signing over the phone and get the documents back immediately.
- It auto-fills client information into legal documents.
- Clients only sign one time and signature is applied to all pages.
- There is an electronic trail with dates documents are sent, received, and returned.
- The home screen could be more simplified.
- It seems like there are too many options for how to send the documents.
- It's easier search tool to find documents that have already been sent or received.
Adobe Sign is being used for process digitization to replace paper based forms across the whole organization. This has been highly effective so far by creating an easy way for individuals to complete, initiate and send forms all over the organization. There are tons of use cases from finance to human resources.
- Easy completion for participants.
- Tracking of documents.
- Reminders built in to the system.
- Decentralized initiation of forms.
- No option to have users enter subsequent participants.
- Single group membership.
April 28, 2021
Adobe Sign can be a good solution for any organization looking to implement an eSignature process
Adobe Sign is integrated with our Salesforce Lightning environments and used in our eSignature process to send out agreements for electronic signature. One department that has users that are not Salesforce users use Adobe Sign to route documents internally and to send for signatures to external customers that are not sales accounts.
- Once everything is setup correctly, performs reliably.
- eSign process in document is intuitive and user friendly.
- There are many global configuration options and settings that can be used to enforce specific workflows or company policies.
- Excellent audit trail on signature request and activities that occurred for it.
- Integration with Salesforce is overly complex.
- Account user managements is all manual and cannot automate via integrations.
- UI for Adobe pages in Salesforce looks a bit dated and busy.
- Account maintenance can be a headache because once Adobe has an email address in their system, it cannot be used in any other account.
- Certain account status restricts the administrator from managing the account.
- Reporting is very limited to basic information about Adobe Sign transactions.
With working remote employees may not have access to a printer or scanner. Adobe Sign allows for the process to be much smoother as those things are not needed and obtaining signatures only takes a a few minutes. I get the signed documents much quicker using Adobe Sign.
- The area where you manage the documents out for signature is very user friendly and helpful.
- It is very intuitive, I never needed training on it but was just able to figure it out.
- If you go back to where you input the email it clears everything out - would like for the information to still be there if I am just updating one part.
April 12, 2021
Not the worst!
Helpful during COVID-19. Being used throughout the whole company. Only frustration is I wish there were a referral given to a company/person to help create forms.
- Ease of signing.
- Help making forms.
- Understandable CSRs.
- Honest sales people.
April 12, 2021
Adds efficiency and ease
We use it for onboarding new employees... we have created our employment docs in Adobe Sign and we send the packet out to new employees to complete. It has saved us a lot of time and effort to be able to remotely hire employees and it's easy to use and the electronic signature is as good as a physical signature.
- Fairly robust form creator.
- Simplistic approach to sending docs.
- Easy to track documents that are out for signature.
- Would like to be able to add dropdown boxes in designing forms.
- More flexibility to go back and edit forms and packets of forms to add more forms and names before sending a packet out... after preview would like to be able to go back and continue to edit before sending docs for signature.
- Would like to have folders in the manage area in order to file older docs that are completed.
March 20, 2021
Immensely useful once you get the hang of it
Adobe Sign is being used across the whole organization. It addresses a number of issues including validation, quality assurance, locating appropriate forms, assistance in identifying what needs to be filled out by whom, other typical barriers to circulating physically printed forms (ranging from lost documents to someone being out sick), identity and authority verification, and saves some trees.
- Signing is easy-peasy; a bit of a double-edged sword.
- Ensures all appropriate unit, department, and divisional heads are in the loop automatically.
- Saves a ton of time that usually gets wasted on interoffice mail, couriers, and physical inboxes that often make it easy for individual documents to get lost.
- Form generation is a bit obscure; easy to accidentally send a blank form.
- Could use field-by-field validation.
- Difficult to cancel a form that needs to be recalled due to errors, especially once the signature process begins.
March 20, 2021
Effective for executing contracts
We use [Adobe Sign] to execute third party contracts with vendors. No issues at all.
- Easy to use functionality.
- No issues? I really use it to send contracts to vendors.
March 19, 2021
Adobe Sign helps keep you sane!
Adobe Sign is used by our company to sign contracts and important documents. It is used for all of our North America offices and for some of our offices in Europe and Asia. We rely on it daily as it is the final step in our contract review process. Since implementing Adobe Sign, we have increased the amount of signed contracts tenfold.
- Ease of use in getting documents signed; very user friendly.
- The ability to send documents to more than one signatory at a time and that they can be signed in the order you enter the signatories.
- The fact that our clients can easily sign from wherever they are and also get copies of the documents they've just signed.
- Easier management of documents that have already been signed.
- The ability to delete drafts instead of just hiding them.
- The ability to see more than 30 days' of documents awaiting signature.