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Adobe Acrobat Sign

Adobe Acrobat Sign

Overview

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…

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Recent Reviews

Huge Time Saver!

8 out of 10
January 16, 2024
Incentivized
We use it for both employee and client electronic signatures. We primarily have a work from home workforce so being able to obtain …
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Save paper and Time

7 out of 10
January 12, 2024
Incentivized
We use it so we can do everything digital now. Instead of having to print out a copy, sign, and the send an email with the signed scanned …
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Adobe Sign - Edu

9 out of 10
September 18, 2023
Incentivized
We use Adobe Sign across several departments. It allows us to gather permission forms from parents, as well as distribute docs that need …
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Love Adobe Sign!

9 out of 10
September 09, 2023
Incentivized
I use it for just about everything - Adobe Acrobat makes signing and executing contracts extremely easy so that is what we use it for a …
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eSignature made easy

8 out of 10
September 07, 2023
Incentivized
Using it for e-Signing different documents both internally and externally. It makes the signature process easy to get the signature done …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Acrobat Standard DC for teams

$14.99

Cloud
per month license

Acrobat Pro DC with advanced e-sign

$16.99

Cloud
per month license

Acrobat Sign Solutions

Call 800-685-4192 for pricing

Cloud

Entry-level set up fee?

  • $34.99 license per month
    Optional
For the latest information on pricing, visithttps://www.adobe.com/sign/pricing/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.

As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.

Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.

The vendor's value proposition for Acrobat Sign:

· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world

· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps

· 80+ integrations with key business apps

· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business

· Transparent, all-inclusive pricing – no hidden fees or extra charges

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Adobe Acrobat Sign Video

A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.

Adobe Acrobat Sign Competitors

Adobe Acrobat Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAndorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City
Supported LanguagesUS English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish

Adobe Acrobat Sign Downloadables

Frequently Asked Questions

DocuSign, Dropbox Sign, and PandaDoc are common alternatives for Adobe Acrobat Sign.

Reviewers rate Availability and Performance and Configurability highest, with a score of 9.

The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).

Adobe Acrobat Sign Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(527)

Attribute Ratings

Reviews

(51-75 of 166)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Initially, it was difficult to get in touch with someone who could speak in-depth on the implementation of the product, its functionality, and cost. However, after I was able to get in touch with the relevant party, I was able to acquire all the information needed to get up and running. You can also reach out to the assigned customer representative with any support issues to get in touch with the relevant parties. The product has worked well [and] no significant issues were reported post-implementation thus far.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I give it a 10 cause I have never had the need for support for Adobe. The 10 is because they probably fixed all the issues early on and now don't have much of a need for support. Aside from some older/less tech-savvy people needing extra time to set up the document to be signed, Adobe has been great.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It was difficult to estimate transaction needs during initial implementation. Therefore it was tough to select the correct level of pricing/use tier. The Adobe team was very helpful in allowing us to be more conservative at the beginning until we could better estimate future costs (and tier) based on actual use without a penalty.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I give a rating of 9 due to the ease of use, the versatility of the tool in terms of covering various use cases, and the wide range of functionality in terms of availability of templates, forms, etc that makes the tool easy to use and applicable for numerous scenarios.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Creative Cloud Support is, in general, quick and responsive. With specific regards to Sign, the support is generally outstanding. My experience with previous account executives have been warm and pleasant. They have been generally understanding of timelines and demonstrate a lot of grace and flexibility with scheduling calls and amending deadlines.

Adobe Sign is also generally low-maintenance, so we don't have many (if any) technical issues at all.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I had a hard time getting my contract signed because I was being forced to buy more than we needed. It took explaining there are lots of competitors I could go to other than Adobe to get this thru to them to be accommodating to my request. So yes that was annoying.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have had a mostly positive experience with Adobe Sign support. I honestly don't engage them so often, but when I do I always ultimately get an answer. I had an issue with users losing access that I felt should have been handled proactively, but ultimately was dealt with reactively and is now resolved.
David Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Sign support response is quick and for the most part helpful. From my experience multiple communications were needed to get answers or issues addressed, regardless of how well the initial request for help was documented. That's not necessarily a bad thing, but can feel frustrating if you took the time to explain the issue at the beginning. However, since support response time is fairly quick, usually within 24 hours or less, overall I rate it high.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There have been a few times I have had to call support. One of the main ones was in managing the way we are able to search for previous documents. The support team not only responded quickly, but helped us to adjust our landing page so we can now search much more easily for previously signed documents. I also appreciate the fact that they will send out emails right away if Adobe Sign itself is experiencing any issues and again when those issues are resolved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is rare that we've needed to contact customer support, but on the occasions we've had to contact them, they have always been very helpful and quick to answer our questions. The support was professional, friendly and over the top customer service. In this day and age of not getting a real person when help is needed, Adobe Sign goes above and beyond and adds a personal touch which makes all the difference.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It is not common for the system to go down, but when it does, there is very little in the way of updates. We receive emails saying they know about it and are working on it, but we can never get even a ballpark estimate (minutes? hours?) on how long it will take. I get that they don't want to promise something they can't accomplish, but when our business operations are put on hold for an indeterminate amount of time, it would be nice to have more contact.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The only two times I've had to get support (which granted was slightly cumbersome on our end as it needed to be funneled through our IT Service Desk), the resolution was within one business day, so the impact was negligible in the grand scheme of our project operations. This is uncanny given that we've been using it for more than 4 years.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support is really good, the only issue that we have had was during deployment and I believe the issue with users having prior Adobe accounts is well known by the support staff so they are very quick to hurry the fix along without providing much of an explanation of what the problem is.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support to my questions was always fast, and they did their best to work with me to solve a variety of issues we were having. Any case where they were not able to solve the issue was always due to a limitation of their product, not an issue with support or those providing support. And in cases where the product had a limitation, they worked with us to
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