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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

10 out of 10
May 08, 2024
Incentivized
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being …
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Worth every penny

9 out of 10
May 02, 2024
Incentivized
Attached to our ERP, Avalara helps us calculate the correct sales taxes for even our most complicated customers, where the sales taxes can …
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Ava

7 out of 10
May 02, 2024
Incentivized
We use Avalara for sales tax purposes only. We don't have to manually calculate sales tax anymore which leaves a lot less room for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (321)
    8.8
    88%
  • Tax Exemption Processing (220)
    8.3
    83%
  • Tax Data Reporting (270)
    8.2
    82%
  • 3rd-Party Software Integrations (244)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8
Avg 7.9
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(746)

Attribute Ratings

Reviews

(1-25 of 438)
Companies can't remove reviews or game the system. Here's why
Andrew Greco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Communicate well with customers
  • Partner with our internal staff to implement new functionality in our solutions
  • Offer various products and services that may be customized to a customer's needs
  • communication among different parts of the Avalara organization can be inconsistent.
  • It would be great if there was an ability to bundle different products and services to offer better pricing to customers that use multiple Avalara solutions.
May 08, 2024

Avalara Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Management of exemption certificates
  • Sales tax compliance
  • Computing sales tax
  • Responding to open questions and issue in a more timely manner
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Estimate sales tax
  • compile sales tax needed to remit sales tax return
  • tracking different taxable items
  • keeping track of resale certificates
  • keeping track of economic nexus
  • Communicating changes in states needs like codes used
  • Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
  • The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
May 02, 2024

Worth every penny

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Calculate sales taxes
  • Exemption certificate storage
  • Subledger backup data for each sale
  • 1099 help
  • Support for Audit
  • Support for sales tax research
Jessica Gorbett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sales tax down to the jurisdiction
  • Reporting
  • Ability to access help with minimum wait time
  • Support has been slow or dropped at times
  • I feel we change reps a lot
  • Consistency in response from dedicated rep in past has been bad
  • Filing taxes for merchandising calendar retailers
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sales tax rates at a "roof top" level
  • Has extensive research and documentation on telecommunications industry
  • Research is always up to date
  • The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
  • Historical sales tax rates is terrible
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Revamping their products to meet client's needs
  • Being proactive with Clients to meet issues before they arise
  • Taking the load off clients on tax related issues so clients can focus on core business
  • Support. Avalara's quick growth appears to hamper back-in support. Too big too quick?
  • Communication. Account manager use to reach out to discuss service plans options.
  • Pricing. Drastic pricing increases for basic services.
Jacob Swager | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Accurately calculate and apply sales tax rates
  • Avalara is a "total solution" that covers all areas of transactional tax.
  • Managing the software is easy and intuitive.
  • It would be if sales tax reports were available to reflect state upload templates
May 02, 2024

Ava

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Reports
  • Sales tax
  • Exemptions
  • Account manager
  • Enter tickets
  • Follow up when there is an issue
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to navigate the website
  • Quick support responses
  • Easy downloads for record keeping
  • Tax rate calculator in an easy to access location
  • The ability to customize my dashboard to my needs
  • Predicted costs based on previous sales tax data
May 02, 2024

Avalara Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Detailed tax information
  • Coordination across multi-states
  • Filing use-tax returns timely
  • Backfiling or amended returns
  • Support case communication
  • Client manager communication
May 02, 2024

Avalara review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Sales tax calculations
  • Sales tax issues with returns they make sure to contact the state.
  • Their ECM pro and Avatax works well with our connector
  • It would be great if they could also advise about franchise tax
  • It would be helpful to know the full explanation of the fees in detail than just summary
Kim Harper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tax rate compliance
  • Managing exemptions
  • Providing several types of reports
  • Transaction uploads
  • Customer Service: We've had multiple reps and only a couple have been helpful.
  • Knowledge: Providing better, more detailed, information for first time users.
  • Onboarding: Having Avalara expert help and less referring from one person to another.
May 02, 2024

Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Calculates nexus thresholds
  • Calculates tax
  • Ability to file all tax returns for us
  • Some tax services offer certain features for free whereas it's an added cost feature with Avalara
  • We are never informed on when our account manager changes
  • There's no where to request a new account manager
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