ConnectWise Automate

ConnectWise Automate
Formerly LabTech

About TrustRadius Scoring
Score 7.8 out of 100
ConnectWise Automate

Overview

Recent Reviews

Automate Attraction

8 out of 10
March 04, 2021
We currently utilize Automate for RMM as internal IT and have deployed it across the whole organization, it is key for our daily asset …
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Automate Me, Baby!

9 out of 10
January 02, 2020
We use ConnectWise Automate as our RMM platform. We are happy with the product as a whole. We are using the on-premise version of the …
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Great software for an MSP

9 out of 10
October 07, 2019
We use Automate every day to provide our customers with support. We use it to remote control, automate maintenance tasks, monitor our …
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Automate with flexibility

7 out of 10
October 04, 2019
Our organization uses ConnectWise Automate as a central point for end-user support and automation management. We leverage Automate as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features

Administrator access control (26)

8.1
81%

Automated alerts and notifications (16)

8.1
81%

Multiple Server Monitoring (16)

7.9
79%

Remote monitoring (16)

7.6
76%

Video Reviews

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Pricing

View all pricing

Agents

$1.00-$6.00

On Premise
per month/per agent

Implementation Fee

$700

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://info.connectwise.com/automate/b…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Monitoring Tasks

7.8
78%

Management Tasks

7.6
76%

Reporting

7.8
78%

Security

6.8
68%

Product Details

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services. The vendor says their remote monitoring and management (RMM) platform provides powerful automation to discover and manage devices, monitor for problems, and automate action. According to the vendor, this solution enables users to deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.

ConnectWise Automate Screenshots

Monitor: Find problems

ConnectWise Automate Video

ConnectWise Automate overview

ConnectWise Automate Integrations

ConnectWise Automate Competitors

  • Kaseya VSA
  • Autotask Endpoint Management
  • Continuum Managed IT Services
  • Solarwinds N·able

ConnectWise Automate Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesAutomate's Control Center is in English, Agents are compatible with all Windows supported Languages

Comparisons

View all alternatives

Frequently Asked Questions

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

What are ConnectWise Automate's top competitors?

Kaseya VSA are common alternatives for ConnectWise Automate.

What is ConnectWise Automate's best feature?

Reviewers rate Customizable reporting highest, with a score of 8.6.

Who uses ConnectWise Automate?

The most common users of ConnectWise Automate are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews

(1-3 of 3)
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