Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
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August 18, 2021
Event tech - online reg review
[Cvent Event Management] can be used org-wide, however usage is limited due to current support model internally. It is centrally managed but requires thorough onboarding and training which can be a significant barrier to wider adoption. We use their online registration and their virtual event platform. Online registration is nice but it is somewhat limited and some areas of the platform have been in need of improvement for a long time now. Simple things that could really help are not being addressed.
August 09, 2021
Worth the time to learn the system
Score 8 out of 10
Vetted Review
Verified User
It is used for registration purposed by 2 departments for seminars/trainings. It eliminates manually creating reports on attendees and their information.
August 03, 2021
Trusted System & Integrated with Marketo!
Used to support large customer-facing virtual, hybrid, & in-person events. Enables teams to track registration and attendee data to measure event participation, enable post-event customer follow-up, and track new leads. Cvent also enables teams to transition away from manual event data tracking to more streamlined, consolidated, & automated solution.
July 31, 2021
Cvent fulfills all my planning needs!
It is being used my certain departments (that are dedicated to client accounts) as needed. It addresses problems will centralizing and collecting data around meetings, contracting, and spend.
July 27, 2021
Cvent in a K-12 world
The Cvent platform saved graduation! Our K-12 school operates in an ever-evolving atmosphere, and Cvent allowed us to pivot on a dime during the pandemic. We were able to grant a better than expected graduation experience to the Class of 2020 through the help of Cvent and Crowd Compass. We have upped our game in communicating with our participants registering several devices. We are kicking off the new school year with season ticket passes for sale through Cvent. We just finished up an elementary summer camp that consisted of over 113 different camp sessions. Our event manager was able to keep track of 5additional weeks of camps with over 113 sessions and 325 registrants. She loved the flexibility of OnArrival because she was able to register walk-ups on site. Our only issues we have with the platform is we are stretching the platform further than the platform can perform. We have minor children without email addresses, and that tends to confuse the parents who are trying to register these children for our events.
The Cvent Event Management is my company's current tool for the Client Support Services Department across all North American territories (4 - including Western, Central, Mid-Atlantic, and Eastern). This tool is being used by 3 super users who help train and guide other users on our team. In total, we have 10 users on our team and 2 support staff who know the system. The Cvent Event Management gives us ways to connect with clients, track their interest in events, collect and reconcile payment for events, and there are many stylistic tools available for the "look and feel" of an event. My company hosts between 150-300 events each year, ranging from 25-person professional learning opportunities (think "workshops") to 700-to-800-person multi-day conferences. All of these events are managed through the Cvent Event Management. Our marketing department designs the annual theme, color scheme, and marketing components for each of our event types. Our improvement services and professional learning staff craft the event descriptions. These parts and pieces are easily uploaded and useable in the Cvent Event Management right away. It is easy to create a template event, a template event email or session message, and to upload and utilize very targeted registrant lists to connect with clients and potential clients. There are fantastic reporting functions that serve all arenas, including transactions, participation, registration, attendance, and trending event types. Overall, it is easy to use, easy to learn, and can be leveraged to communicate effectively with external sources.
July 05, 2021
Cvent makes Event Management a breeze!
Cvent is used throughout my company's Event Planning Department to source hotels and venues based upon our clients' needs. Cvent Event Management allows my team to do our work much more efficiently and seamlessly. We are able to contact a wide variety of venues all at once and deliver results to our clients in a timely fashion. Planning events and monitoring attendees is a breeze with the help of Cvent.
July 02, 2021
It's not an event unless you have Cvent!
Cvent Event Management is being used as an event planning tool across the organization, though managed by only one department. It addresses several needs such as event registration, data collection, ticket sales, and event production tools. Cvent Event Management is a staple to add to any event that you plan. It helps to keep you organized and the ROI on ease of transaction versus pulling the event off is above any other platform that is out there. Hybrid, virtual, or in-person, I will not do an event without Cvent.
June 28, 2021
My Right Hand
DMA has been using Cvent’s platform since 2013 including:
Supplier Network, Event Management, OnArrival, and Inquisium. DMA also leverages
the Salesforce integration and was the first Cvent client to implement Cvent’s
native Zoom integration. We use it for events, webinars, and roundtable promotions, and registrations. We also use it for client trainings and distribution of CPE certificates.
June 25, 2021
Total Success with Cvent!
Score 8 out of 10
Vetted Review
Verified User
We are an association of educators that hold a conference annually. We use Cvent Event Management for conference registration and payment. It is so easy to use and makes registration so easy!
June 14, 2021
Make your life easier with Cvent
Cvent is used by a few departments within my company. The software is used for big (over 3oo people) to small (6 people) events. Having one platform be your "home" for events has been a huge time saver for our company. Some of our events there is a fee associated with them, so Cvent can easily work with the marketing team and finance team to ensure we get our money! Additionally, we utilize reminder emails depending on a person's actions of the event. For example, if a person has looked at the event invitation but hasn't yet registered, we can send an email to them to remind them to register or ask why they aren't attending.
June 07, 2021
Daily Cvent User
My whole department uses this program daily. We use this program to collect employee registration information, shipping address and sizing for programs/events. This program is used daily and saves all my information online to use later.
Score 10 out of 10
Vetted Review
Verified User
We currently use Cvent [Event Management] to manage our annual leadership conference. With the utilization of the web build, complex registration paths, spaces for meeting space layout and crowdcompass for onsite website, agenda, and travel info access.
May 26, 2021
Powerful and feature packed event management software with customer service that is second to none!
We use Cvent Event Management to manage all our registrations for our public education programs. It is being used by our teams in APAC and North America (HQ). It helps us seamlessly manage registrations, receive, invoice and track payments in conjunction with Stripe.
May 26, 2021
Valuable Solution, Especially for Smaller Teams
We use Cvent Event Management within our Marketing department. It is used primarily for our annual client conference event although there are potential applications for other events in the future. It's unlikely we would have it used throughout the organization as the Marketing department bares the responsibility for events within our company.
May 25, 2021
Great event support, good add-on potential
We have used [Cvent Event Management] for the registration at our annual conference and expo for several years. We also made good use of the crowdcompass mobile app, contracted through [Cvent]. This year, we used it to pivot to a virtual event and host the entire thing using [Cvent's] Virtual Attendee Hub. In the future we may be moving to hybrid events and will probably continue to use them for both.
May 20, 2021
Cvent is great
Cvent is used by many departments within the company including Medical Education, Meetings & Events, Audio-Visual, Videography, Culinary, etc. Mostly used for event management, registration, headcounts, space booking, and data collection. Cvent addresses the problem of not having everyone on the same page. The system allows anyone to log in and see all necessary information for each event in one place.
May 13, 2021
Cvent Event Management Review
Score 7 out of 10
Vetted Review
Verified User
Cvent has been a great attendee management tool for several of our larger learning management programs—the platform streamlines our registration and payment processes, builds in account security, and interfaces with an easy registration process for trainees. Separate events for private, public, and virtual training.Good for scheduling.
Cvent Event Management is being used by my organization to create registration pages, manage different types of registrations (within the same event), and track attendance for various in-person events. It is being used primarily by the marketing department, but as the marketing department is in charge of in-person external events, the entire company makes use of it through them. It addresses the business problem of conveniently being able to collect and analyze registrant and attendee information for in-person events.
May 05, 2021
Industry Gold Standard
We use Cvent across the organization for registration, but select teams are also utilizing the budget and survey modules. We are saving time on data entry and will eventually save time and effort to pull Excel spreadsheet “reports” for that data.
May 03, 2021
Cvent is a community!
We use Cvent Event Management from sourcing our meetings and events to planning events, to executing events to billing events! It is widely used by every department in our company. I specifically like Cvent for keeping my budgets in line from an initial budget to final budget. It's so easy to go into the tool and update everything and then be able to pull a report to send to my clients so they are always in the loop on what their spend looks like.
April 20, 2021
All that and a bag of chips
Score 8 out of 10
Vetted Review
Verified User
I use Cvent to gauge customer reaction to our loyalty program. It helps us to identify pain points and areas for improvement, while also measuring the effectiveness of our marketing campaigns. It is an invaluable tool that is so user friendly, both for those using the tool on our end, but also for people responding to our engagements.
April 14, 2021
All-in-One Tool for Complex Events
We use Cvent Event Management and the Cvent Attendee Hub in the conference department. It allows us to plan complex events, from governance meetings to statewide conferences. The challenges for us in particular were our complex registration paths and payment methods, such as group registrations with group payment + individual guests, or gating registration based on a membership status check with an integration to a third-party database. For the virtual events, which we pivoted to due to the pandemic, the challenge was to have a platform that was as simple as possible--a one-stop shop for the attendees.
April 13, 2021
2021 Cvent Review
We use Cvent's Event Management for managing our yearly internal conference. It's primarily used by me in our department, but reports are able to be access by non-Cvent users, which increases visibility into the event management process. It has tremendously streamlined our registration, mobile app, and onsite check-in/badge printing - and this year, we're planning to work with a few integrations that will allow us to fold travel and hotel stays into the process as well, giving us more consolidation of relevant information.
April 13, 2021
Three Year Cvent User
I have a love/hate relationship with Cvent Event Management. I've used several other event management tools and can say that Cvent Event Management is the most complete of any I've tried. It is a purpose-built software that serves its purpose well. However, it can be difficult to use.