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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Recent Reviews

Review of Cvent Event Management

10 out of 10
April 30, 2024
Cvent provides a seamless registration- register online, selecting sessions, making payments, etc. The event app provides conference info, …
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Cvent Event Management

10 out of 10
April 05, 2024
Incentivized
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
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Cvent new user

10 out of 10
March 26, 2024
I use Cvent Event Management for creating event builds. I appreciate the 24/7 customer service phone line. The build templates help to …
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Great management tool!

10 out of 10
February 23, 2024
We use Cvent Event Management for all of our events (in-person, hybrid, and virtual). The tool has provided us with across the board …
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Cvent Event Management for the win

9 out of 10
February 21, 2024
Cvent Event Management is an excellent tool for our registration builds, targeted email content pre and post event, registration check-in …
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It's works!

7 out of 10
December 19, 2023
Incentivized
We are 3rd party service that builds events on behalf of clients. Sometimes we are building in our account and sometimes in the …
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TrustRadius Insights

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to …
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Excellent event management tool

8 out of 10
December 06, 2023
It helps streamline all of our events. We use primarily for our virtual events. It makes event management super easy, and is openly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Attendee list export (42)
    8.6
    86%
  • Registration, RSVP, and ticketing (43)
    8.6
    86%
  • Event analytics (43)
    8.2
    82%
  • Email marketing (44)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Poll Everywhere is an event management software system offered by Poll Everywhere.

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.2
Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.9
Avg 8.1
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Record meetings / events highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(473)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.

User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.

All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.

Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.

Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.

Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.

Attribute Ratings

Reviews

(51-75 of 289)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is used in our organization for many things. The most common aspect we use is registration. Cvent Event Management helps to push out invites and compiles all the replies. But, we also use the platform for Surveys, OnArrival, the Event App and many more. It is a great product that helps us keep many things in one place.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The Event in a Box system was very useful for registering attendees at a conference, and then being able to check them off and print their name badges as they arrived. The Lead Capture element worked well with this too, with the QR codes printed on their name badges providing the information needed.
Luciana Cis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Cvent Event Management tool is being used across the whole organization to help set up virtual and in-person events with employees and clients all over the world. It's a powerful tool to maintain a clear record of who has registered for an event and who hasn't, allowing us to get clear reports for marketing use. So far, the only issues we are having are because our account is so big and we handle so many events at the same time (50+ per month), creating hundred of reports every months and importing as many contact groups (with thousands of contacts), documents and images, that it's looking a bit cluttered on the backend. Reports can be mass deleted, but documents, images and contact groups must be deleted one by one. Contacts, on the other hand, cannot be removed, even if they are no longer valid, so we need to merge the outdated contacts with each other to "delete" them
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cvent Event Management is a robust platform with a lot of different options for event management of all kinds. My organization utilizes its services to support in-person conferences and webinars throughout the calendar year. There are many options for building out the registration, developing the event's website and sending event-related emails to invitees and registrants.
January 24, 2023

Cvent Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Cvent Event Management to build and create conferences for professional development. I just learned how to set up the speaker website and have really enjoyed exploring all that it has to offer. The registration process is easy for attendees as well as in the back end. One thing I hope will improve would be the badges and certificates designer it is very hard to create them in this way, I prefer the way it is to design emails.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent Event Management to handle Boston Scientific's Strategic Meetings Management Program. We collect data on most meetings & events held at the company through Cvent. This allows us to collect multiple data points within Cvent in order to determine the amount of spend for meetings as well as who is holding them and when. We also use Cvent Event Management to collect meeting registration information.
Tori Anne Borden | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent Event Management for our annual in-person event and virtual master classes. It helps us with collecting registrations, and revenue, updating event information, email reminders, and surveys after the event take place. Our company requires a platform that hosts every aspect of the events we host from preplanning the agenda to invitations, to registration launches, to post-mortem feedback opportunities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using Cvent Event Management for over 10 years to manage two types of events: our annual customer conferences (up to 400 people in-person and now hundreds of online attendees) as well as our smaller hands-on product training registration.
Cvent Event Management has continued to evolve their solutions to create an ever better registration experience for our customers. The platform has the tools we need to handle complex curriculum and now the extended needs for virtual and hybrid events.
November 29, 2022

Powerhouse software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really appreciate all that this software can do for my events. It allows me and my team to use it as an overall project planning that seamlessly connects to other areas with timelines and real-time updates. I like the capability for virtual/hybrid and even some basic CRM along with marketing, revenue, and lead generation.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We host an international event with around 2,500 attendees from over 50 countries every year - we require a registration platform that is fully multilingual, can handle taxes, discounts and a combination of online and offline payments, multiple registration types, adding guests, donations, optional items and sessions, produce complex reports, and so much more. Previously we had to create different registration processes for different members in various countries/languages, and our accounting team was having to do a lot more work to track purchases of various additional optional items.
Score 10 out of 10
Vetted Review
Verified User
Within our department, it is used heavily as a communication and registration tool in event management. We use it for sending advertising emails and building registration and information websites for events with over 4,000 attendees from around the world. We use it for check in at events, to collect fees, and for data and statistic management after the events.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage multiple events. The business problems I mainly focus on would be the onsite solutions within Cvent. But we use Cvent all the way from the registration website build, exhibitor management, crowd compass, mobile application, attendee hub, passkey, and OnArrival. It would depend on which services are contracted with the respective clients we have that would depend on what services we use within the platform.
November 03, 2022

Great tool to invest in

Nicole Schroeder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We produce hundreds of live, virtual, and hybrid events across the United States each year. This ranges from small, corporate meetings in hotel ballrooms to multi-day music festivals. We have used Cvent for in-person events prior to the pandemic, and we have been encouraging our larger clients to invest in Cvent as a long-term event management solutions for their live, virtual, and hybrid events moving forward. We enjoy the registration portal options, easy use on the attendee side of things, and customization options that Cvent offers.
October 31, 2022

Cvent

Amanda Dee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent Event Management every day to organize events. Larger organizations go through us to plan and organize their events. Cvent helps immensely to ensure we have all the necessary information stored and available for a smooth event.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cvent to track attendees for all of our external client events, and many of our internal events. The platform makes it easy to have all of our data in one spot, so we can use that for customer analytics.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are an events and experiences company. We utilize Cvent Event Management every day for our event registrations. We have hundreds of events each year that require registration and Cvent Event Management is the platform that helps us complete this task. Without Cvent Event Management, our jobs would be much harder. They have been a good partner for us.
Brianne Croteau, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Cvent Event Management allows our organization to manage consistent, accessible, and user-friendly online event communication and registration. It allows our users a one-stop shop for all event information and our team can manage all of the data collection, analytics and reporting in one place, which increases our ability to offer engaging and successful events.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for tracking, email communication to attendees & speakers, event agenda & resources & countdowns. Our staff has access to everything & love that speakers are responsible for uploading their own information. Custom branding & custom website. We use for our major conference each year. It is easy to use & once you have the hang of it, it's seamless.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Cvent Event Management both firsthand and as a delegator. CEM allows us to seamlessly manage event metrics and communicate with our attendees in a polished and professional-looking way. In my current role, I don't actually get to use Cvent a lot. We have a team who builds events for us using Cvent, however, in my previous role I used Cvent every day so I have a decent amount of experience with the platform.
Score 8 out of 10
Vetted Review
Verified User
We used Cvent Express for all of our in-person events as well as Webinars. Thanks to the WebEx integration. Most of the events we hosted were not large (i.e. we did not need to book hotels, have tickets for entry, etc.) so Express made the setup process quick and easy. After that was done, it also made registration, pre-event follow-up and post-event follow-up seamless.
April 26, 2022

Cvent is great!

Score 10 out of 10
Vetted Review
Verified User
We use Cvent Event Management as our meeting technology for our global meeting and events program and they are great! We have used them since 2016. They are so technology driven that it helps their customers to continually improve.
Score 10 out of 10
Vetted Review
Verified User
We transitioned to Cvent Event Management after using another virtual event platform and it has changed the game for us! It made hybrid events not only possible, but seamless. We could manage all the aspects in one place and create a beautiful and branded experience for out attendees. The back end is so easy to use for myself and my colleagues and keeps everything consistent event to event. We have really enjoyed the customer support resources that help us troubleshoot and issues we do come across. All around a very positive experience for all!
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