Overview
What is HubSpot CRM?
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy…
Best decision we ever made!
Best CRM tool I ever used in my 20+ years in Sales!
Unlocking Sales Success
HubSpot CRM Review
HubSpot CRM is a great platform, a little bit expensive, but worth it
Let us have black email default color!
HubSpot is the glue holding together everything we do (in Marketing and Sales) at GFS
HubSpot CRM For The Win!
HubSpot is a very Powerful Sales & Marketing Tool.
I LOVE HUBSPOT
HubSpot CRM Review
HubSpot is all you need.
Ted's Review
Hubspot works well!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customer data management / contact management (1495)8.686%
- Integration with email client (e.g., Outlook or Gmail) (1504)8.484%
- Interaction tracking (1450)8.383%
- Workflow management (1461)8.383%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
Free Forever
$0
CRM Bundle
$50
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Sales Force Automation
This is the technique of using software to automate certain sales-related tasks.
- 8.6Customer data management / contact management(1495) Ratings
The software acts as a single source for all customer data and enables users to access that data efficiently.
- 8.3Workflow management(1461) Ratings
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
- 6.4Territory management(184) Ratings
Users can defines salesperson territories based on customer or market characteristics.
- 8.2Opportunity management(1398) Ratings
Users can track deals and create quotes.
- 8.4Integration with email client (e.g., Outlook or Gmail)(1504) Ratings
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
- 8Contract management(185) Ratings
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
- 7.4Quote & order management(1014) Ratings
Users can create, process and fulfill price quotations and sales transactions.
- 8.3Interaction tracking(1450) Ratings
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
- 7.8Channel / partner relationship management(186) Ratings
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Customer Service & Support
This component of CRM software automates help desk, call center and field service management.
- 7.3Case management(955) Ratings
This includes incident/ticket creation, routing, escalation, and resolution.
- 7.6Call center management(823) Ratings
This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.
- 7.3Help desk management(875) Ratings
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Marketing Automation
This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.
- 8.4Lead management(1286) Ratings
This includes lead generation, scoring, qualification, routing, and nurturing.
- 8.5Email marketing(1296) Ratings
This involves the ability to send mass email to groups of people based on particular qualifications.
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
- 8Task management(1355) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 6.9Billing and invoicing management(699) Ratings
This includes automated invoice creation and billing.
- 7.7Reporting(1250) Ratings
Software provides a broad range of standard and the ability to build custom reports.
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
- 7.5Forecasting(1082) Ratings
The software helps users accurately forecast sales based on volume and conversion metrics.
- 8.2Pipeline visualization(1308) Ratings
Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.
- 7.8Customizable reports(1271) Ratings
Users can create reports and dashboards unique to their needs.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 8Custom fields(1291) Ratings
Users can create custom fields to store additional information on standard and custom objects.
- 7.8Custom objects(1119) Ratings
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
- 6.3Scripting environment(132) Ratings
Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.
- 7.6API for custom integration(912) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.4Single sign-on capability(1139) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.5Role-based user permissions(1214) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Social CRM
This component of CRM software helps companies leverage social media in engaging with customers.
- 7.3Social data(852) Ratings
The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.
- 7.1Social engagement(841) Ratings
The software can facilitate and track engagement with customers via social channels.
Integrations with 3rd-party Software
This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.
- 7.7Marketing automation(970) Ratings
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.
- 7.5Compensation management(632) Ratings
The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.
Platform
- 7.9Mobile access(1162) Ratings
Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is HubSpot CRM?
HubSpot CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Quote & order management
- Supported: Interaction tracking
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
HubSpot CRM Screenshots
HubSpot CRM Integrations
- WordPress
- Zapier
- Zoom Workplace
- Slack
- Shopify
- Gmail
- Outlook
HubSpot CRM Competitors
- Sugar Sell (SugarCRM)
- Zoho
- Zendesk
HubSpot CRM Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Languages | English, French, Spanish, Portuguese, Japanese, German, Italian, Dutch |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(4751)Attribute Ratings
Reviews
(1-25 of 1590)If you're a SME, HubSpot makes the most sense.
- Customer data management / contact management
- 70%7.0
- Workflow management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- N/AN/A
- Interaction tracking
- 60%6.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- 60%6.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 70%7.0
- Forecasting
- 60%6.0
- Pipeline visualization
- 60%6.0
- Customizable reports
- 40%4.0
- Custom fields
- 70%7.0
- Custom objects
- 70%7.0
- API for custom integration
- N/AN/A
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 70%7.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 30%3.0
Best decision we ever made!
- Customer data management / contact management
- 90%9.0
- Workflow management
- 100%10.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 100%10.0
- Lead management
- 90%9.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 90%9.0
- Social engagement
- 90%9.0
- Marketing automation
- 80%8.0
- Compensation management
- 50%5.0
- Mobile access
- 90%9.0
Best CRM tool I ever used in my 20+ years in Sales!
- Customer data management / contact management
- 100%10.0
- Workflow management
- 80%8.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 100%10.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 60%6.0
- Email marketing
- 90%9.0
- Task management
- 100%10.0
- Billing and invoicing management
- 30%3.0
- Reporting
- 100%10.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 100%10.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 100%10.0
- Compensation management
- N/AN/A
- Mobile access
- 100%10.0
Unlocking Sales Success
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Interaction tracking
- 100%10.0
- Case management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Reporting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Mobile access
- 100%10.0
HubSpot CRM Review
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- 70%7.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 90%9.0
- Billing and invoicing management
- 70%7.0
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 90%9.0
- Social data
- 90%9.0
- Social engagement
- 70%7.0
- Marketing automation
- 70%7.0
- Compensation management
- 80%8.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 60%6.0
- Quote & order management
- N/AN/A
- Interaction tracking
- 80%8.0
- Case management
- 70%7.0
- Call center management
- 70%7.0
- Help desk management
- 70%7.0
- Lead management
- 70%7.0
- Email marketing
- 50%5.0
- Task management
- 90%9.0
- Billing and invoicing management
- 30%3.0
- Reporting
- 90%9.0
- Forecasting
- 50%5.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 90%9.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- 100%10.0
- Social data
- 30%3.0
- Social engagement
- 30%3.0
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 100%10.0
Let us have black email default color!
- Customer data management / contact management
- 100%10.0
- Workflow management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Interaction tracking
- 90%9.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 70%7.0
- Email marketing
- 80%8.0
- Task management
- 80%8.0
- Reporting
- 80%8.0
- Forecasting
- 50%5.0
- Pipeline visualization
- 50%5.0
- Customizable reports
- 50%5.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 80%8.0
- Mobile access
- 100%10.0
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Lead management
- 90%9.0
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 90%9.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 80%8.0
- Mobile access
- 70%7.0
HubSpot CRM For The Win!
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Interaction tracking
- 100%10.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 80%8.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 80%8.0
- Forecasting
- N/AN/A
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 100%10.0
HubSpot is a very Powerful Sales & Marketing Tool.
- Customer data management / contact management
- 60%6.0
- Workflow management
- 50%5.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Quote & order management
- 60%6.0
- Interaction tracking
- 80%8.0
- Case management
- 50%5.0
- Call center management
- 70%7.0
- Help desk management
- 60%6.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 70%7.0
- Billing and invoicing management
- 60%6.0
- Reporting
- 40%4.0
- Forecasting
- 50%5.0
- Pipeline visualization
- 50%5.0
- Customizable reports
- 30%3.0
- Custom fields
- 70%7.0
- Custom objects
- 60%6.0
- API for custom integration
- 50%5.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 70%7.0
- Social engagement
- 80%8.0
- Marketing automation
- 70%7.0
- Compensation management
- 50%5.0
- Mobile access
- 70%7.0
I LOVE HUBSPOT
- Workflow management
- 90%9.0
- Opportunity management
- N/AN/A
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 100%10.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- 100%10.0
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- 100%10.0
- Billing and invoicing management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- N/AN/A
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
HubSpot CRM Review
- Customer data management / contact management
- 60%6.0
- Workflow management
- 80%8.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Quote & order management
- 50%5.0
- Interaction tracking
- 50%5.0
- Case management
- 60%6.0
- Lead management
- 50%5.0
- Email marketing
- 70%7.0
- Task management
- 80%8.0
- Billing and invoicing management
- 50%5.0
- Reporting
- 50%5.0
- Pipeline visualization
- 40%4.0
- Role-based user permissions
- 50%5.0
- Single sign-on capability
- 50%5.0
- Social data
- 70%7.0
- Social engagement
- 80%8.0
HubSpot is all you need.
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 100%10.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 80%8.0
Ted's Review
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 90%9.0
- Lead management
- 80%8.0
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 100%10.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Mobile access
- 90%9.0
Hubspot works well!
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Interaction tracking
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 100%10.0
- Task management
- 70%7.0
- Reporting
- 80%8.0
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 100%10.0
Review
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 90%9.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- 100%10.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 90%9.0
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- 90%9.0
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- N/AN/A
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 70%7.0
My Experience with HS.
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 90%9.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Billing and invoicing management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- 70%7.0
- Pipeline visualization
- 70%7.0
- Customizable reports
- 100%10.0
- Custom fields
- 80%8.0
- Custom objects
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
HubSpot CRM review
- Customer data management / contact management
- 70%7.0
- Workflow management
- 50%5.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- N/AN/A
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Billing and invoicing management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- 90%9.0
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- API for custom integration
- 80%8.0
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- 90%9.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
HubSpot CRM Review.
- Customer data management / contact management
- 70%7.0
- Workflow management
- 70%7.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 50%5.0
- Quote & order management
- 50%5.0
- Interaction tracking
- 60%6.0
- Case management
- 60%6.0
- Call center management
- 50%5.0
- Help desk management
- 50%5.0
- Lead management
- 80%8.0
- Email marketing
- 60%6.0
- Task management
- 70%7.0
- Billing and invoicing management
- 50%5.0
- Reporting
- 60%6.0
- Forecasting
- 60%6.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 50%5.0
- Custom fields
- 50%5.0
- Custom objects
- 50%5.0
- API for custom integration
- 50%5.0
- Role-based user permissions
- 50%5.0
- Single sign-on capability
- 50%5.0
- Social data
- 50%5.0
- Social engagement
- 60%6.0
- Marketing automation
- 50%5.0
- Compensation management
- 50%5.0
- Mobile access
- 50%5.0
Great for new businesses starting out.
- Customer data management / contact management
- 80%8.0
- Workflow management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- N/AN/A
- Interaction tracking
- 50%5.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- 40%4.0
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- 50%5.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 10%1.0
- Forecasting
- 10%1.0
- Pipeline visualization
- 10%1.0
- Customizable reports
- 10%1.0
- Custom fields
- 60%6.0
- Custom objects
- 60%6.0
- API for custom integration
- N/AN/A
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 70%7.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
Great solution for CRM!
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Opportunity management
- 60%6.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 50%5.0
- Interaction tracking
- 70%7.0
- Case management
- 70%7.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 100%10.0
- Task management
- 80%8.0
- Reporting
- 80%8.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Mobile access
- 90%9.0
Hubspot - a rite of passage for marketing folks.
- Customer data management / contact management
- 100%10.0
- Workflow management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 90%9.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Billing and invoicing management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 100%10.0
- Social engagement
- 100%10.0
- Marketing automation
- 80%8.0
- Compensation management
- 50%5.0
- Mobile access
- 100%10.0
My Thoughts.
- Customer data management / contact management
- 100%10.0
- Workflow management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- N/AN/A
- Lead management
- 60%6.0
- Email marketing
- 70%7.0
- Task management
- 70%7.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 60%6.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 70%7.0
- Social data
- 70%7.0
- Social engagement
- 70%7.0
- Marketing automation
- 60%6.0
- Compensation management
- 70%7.0
Believe In HubSpot CRM
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 100%10.0
- Case management
- 70%7.0
- Call center management
- 60%6.0
- Help desk management
- N/AN/A
- Lead management
- 100%10.0
- Email marketing
- 90%9.0
- Task management
- 100%10.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 70%7.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 70%7.0
- Customizable reports
- 80%8.0
- Custom fields
- 70%7.0
- Custom objects
- 70%7.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 80%8.0
- Compensation management
- N/AN/A
- Mobile access
- 100%10.0
- Workflow management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Interaction tracking
- 100%10.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 100%10.0
- Social engagement
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 100%10.0