My experience with New Relic
New Relic helped us identify RDS lock wait timeouts for a clients high load e-commerce store. With the help of New Relic Application …
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
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Pricing
Free (Forever)
$0
Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
Cloud
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
Cloud
per month per event (after first 1000 free events per month)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing
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- Premium Consulting/Integration Services
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What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.
New Relic Integrations
New Relic Competitors
New Relic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of New Relic are from Enterprises (1,001+ employees).
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Reviews
(26-50 of 126)Companies can't remove reviews or game the system. Here's why
- Application performance monitoring
- Infrastructure monitoring
- Synthetic monitoring
- Incident workflow
- The product functions can be grouped together in an intuitive manner.
- A single search bar to meet all the search needs.
- There should be 2 types of app notification options, one for feature notification and another for product announcements.
April 12, 2022
New Relic - Review
Score 8 out of 10
Vetted Review
Verified User
- End point Monitoring
- Multiple Locations
- Accuracy
- As a proactive Monitoring system
- Identify False Alarms
- Transaction Tracing.
- Aggregating Request Performance.
- Determining Source of Request Bottlenecks (Application or Database Layer).
- The interface can be overwhelming and similar features sometimes are partitioned into different sections.
- I wish transaction tracing had better, higher-level statistics about the number and frequency of database calls during a request.
- I wish the database section had views on total query volume, not just throughput or slow queries.
- Performance monitoring
- Alerting and logging
- Deep dive into DB and code issues
- Hand holding and wizards
- Simplification of UX
March 05, 2022
An All in One Solution
- Querying data with their dialect/syntax.
- Inventory data around system and configuration.
- Mobile Monitoring.
- NRQL does a good job but not as sophisticated/able to be fine-tunes as a SQL Query.
- Limited New Relic Support at times - Good but sometimes limited.
- More on the storage size for JSON/text.
February 28, 2022
New Relic - Worth the Price
- Monitors the server infrastructure.
- Monitors APM on the application level.
- Custom dashboards can be built to monitor the application more closely.
- New Hosts in Infrastructure is cluttered and tough to use.
- Logging is a new feature and needs UI improvement.
- Learn the metrics from the past and acknowledge the known anomalies automatically.
February 18, 2022
Strong service but UX requires improvement
- Lets you query the servers' logs.
- Send automatic alerts based on high error rates.
- Manually monitor the servers based on the logs.
- The UX/UI of the software is not so intuitive and the learning curve is stiff.
- There are so many params to use, which makes it more difficult than the benefit of flexibility.
- The user interface of New Relic is very smooth, straightforward, and easy to use.
- Seeing the metrics and performance helps our team debug issues in our app and improve performance.
- The dashboards provide very helpful information and insight on how healthy our apps are.
- The documentation is not straightforward and a bit overwhelming to read.
- Sometimes the data is hard to read and difficult to understand how it is useful to us.
- There are a few bugs on the UI and the page needs to be refreshed to fixed the issue.
January 22, 2022
New Relic is an insurance policy for revenue
- APM
- Alert Diagnostics
- Dashboarding
- Data graphing capabilities can be limited
- Some visualisation can be clunky
- Alert fine-tuning could be better, time-based alert suppression or time based alert tolerance banding would be good
January 21, 2022
Solid Product for Full Stack Observability
- Provide error traces
- Show errors and latency
- Show service usage in service map
- Alert configuration
- Page urls are not usable
- Site speed
January 20, 2022
New Relic makes my team's life easier!
- Health route monitoring
- Client-side monitoring
- Server-side monitoring
- Anomaly detection
- Alert policy management
January 19, 2022
Opinion of a regular user
- Display data on dashboard
- Display and filter logs
- Interface [is] user-friendly
- Tutorial for users
January 18, 2022
New Relic experience
- Clear visibility for each part or the whole part of the system
- Monitoring and Alerting is not limited for the system needs, but also business needs
- We can define metrics or create any dashboard by ourselves
- As we are trying to monitor the expenses in our multi-cloud system, the GCP integration did not have the cost monitoring yet as it does in AWS integration
- As we are using the SQS and Pub/Sub, we cannot find the capability for the queue data analysis feature
January 17, 2022
New Relic For Performance Testing
- JVM statistics
- URL response times
- DB SQL execution times
- Server CPU & memory
- Additional DB metrics
- Log tracking with text search functionality
- More tracing samples on requests
January 17, 2022
Easy to start, hard to continue
- Present information in a good way (GUI)
- Performance of the application
- Easy to use
- The main issue with New Relic is their aggressive salespeople
- The pricing model quickly becomes expensive.
January 17, 2022
New Relic - All In One Monitoring Solutions
- monitoring
- APM
- alerting
- distributed tracing
January 17, 2022
A Must Have Tool for Software Developers or DevOps!
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
- Installation can be cumbersome at times depending on the setup
- Mostly useful to engineering team but doesn't always help the non tech people
- Errors [that] happen at [the] operating system level doesn't reach New Relic so [it's] hard to trace those issues
- Pricing is bit steep but there [are] no other good alternatives
January 17, 2022
Well done New Relic!
- Nice overview of Infrastructure and ability to see it from different angles.
- Logging system and search in the logs.
- Ability to use TraceIds that helps investigating where the issue comes from.
- Powerful Alerts system.
- Nice configurable widgets that provide good at-a-glance overview
- Search in Logs can be slow, sometimes [the] browser even gets stuck when you type a search query.
- When a policy is violated, it takes time to find the respective logs from the violation view.
January 14, 2022
The benefits of using New Relic with front end apps
- Monitoring application
- Providing very good data to track problems
- Alerts
- Good SLA
- Better integration of backend and frontend applications
- Assign erros
- Better frontend erros list
January 12, 2022
New Relic - Your Monitoring Partner
- Quick overview of the health of your application.
- Easy creation of alerts.
- Can create dashboards easily and quickly.
- UX/UI is not intuitive always and has a learning curve.
- .Net support still feels a bit behind other languages.
- Azure integration needs more improvement
January 11, 2022
New Relic - For Performance [Architect]
- App Monitoring for Java based Monolithic apps
- Distributed tracing
- Dashboards
- AWS Lambda APM monitoring
- Customer Support
- Trainings
November 08, 2021
New Relic: Pros and Cons from real experience
- Many important signals(for my case, signals related to the Tomcat server) come out of the box.
- Dashboard is easy to set up and share among multiple department.
- New Relic Query Language is simple and intuitive to use.
- Dashboard doesn't provide parameterization capability. So if you need to create the same dashboard to capture metrics of different environments/ or hosts, you need to keep a copy and pasting the same dashboard again and again.
- New Relic Query Language doesn't really support more complicated join operation between 2 (or more) types of signals (or it does support that, but in a convolute way). So, it's a hassle when you need to capture a more complicated signal.
- If you span the timeframe in the dashboard to be too wide apart, the dashboard may be slow to load or even crash the browser.
November 08, 2021
Using New Relic as game changer
- Service map to overview the error across different units - services, DB and front-end.
- Memory and CPU real-time monitoring.
- Error tracking for the requests/transactions across different units - services, DB, and front-end.
- App health alert setting with powerful NRQL query.
- Centralized wiki for finding info easier to setup New Relic for app to communicate.
- Provides step-by-step examples to set up New Relic in different code-base apps and external services ex - Slack and PageDuty.
- Metrix history (Memory and CPU usages) can be longer for tracing purpose.
November 06, 2021
New Relic is great
- Monitoring
- Alerting
- Distributed Tracing
- Service Mapping
- Anomaly Detection
- Documentation (on some of the less explored features).
November 06, 2021
One stop solution for all your queries
- Monitoring Infra.
- Synthetics
- Dashboards
- Alerts
- APM
- Synthetics UI needs to be changed.
- New Relic One UI is not that much user friendly.
- Adding more inbuilt functions to NR SQL for date range queries.