Overview
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with…
The CRM and Marketing Automation Platform with Advanced Marketing Functions
Good tool to contact new clients!
The manual, cumbersome workflow outweighs any value it might actually add
RingDNA, does it Ring a bell?
RingDNA allows us to maximise people & technology across our complete marketing, sales, service experience
RingDNA Addresses All Call Center Needs
RingDNA Review
It has been possible to improve the quality of service with customers.
RingDNA is a worthy tool to have for all sales oriented companies.
RingDNA is a great way to add productivity to your sales org.
Must Have for SalesForce
RingDNA accelerates your Sales Team's success!
Awesome Salesforce Telephony Solution
Popular Features
- Dialer-CRM integration (13)8.282%
- Automatic call logging (13)7.474%
- Contact preview (13)7.474%
- Call notes & tags (13)7.373%
Reviewer Pros & Cons
Pricing
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Preview Dialer
Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.
- 7.4Contact preview(13) Ratings
Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.
- 8.2Dialer-CRM integration(13) Ratings
Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.
- 7.3Call notes & tags(13) Ratings
Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.
- 7.4Automatic call logging(13) Ratings
Dialer automatically logs all calls (successful/attempted).
Core Dialer
Features that support sales calls with automatic dialing.
- 7.4Outbound dialing(13) Ratings
Allows reps to quickly and automatically make outbound sales calls based on call lists.
- 7.4Inbound routing(13) Ratings
Routes inbound calls, often callbacks, to agents based on availability and/or expertise or existing relationships.
- 8.3Click-to-call(13) Ratings
Users can click on phone numbers on the computer (in contact records and other contexts) to call a specific person without manually dialing.
- 7.4Recorded voicemail drop(11) Ratings
Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.
- 7.4Dialer contact import(13) Ratings
Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.
- 5.7Campaign & list management(13) Ratings
Users can create and modify contact lists/calling campaigns.
Call Follow-up and Quality Assurance
Features that allow salespeople to understand call activity and respond/take future action based on call activity.
- 7.4Follow-up calls(13) Ratings
Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.
- 8.3Dialer reporting & analytics(13) Ratings
Includes dashboards and/or functionality for generating reports on dialer speed, call/list success rates, sales performance, etc.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that helps reps have more successful conversations. Revenue.io also automates call logging and reporting, providing managers with dozens of actionable reports out of the box. The result: more dials, more conversations, more inbound call conversions and more revenue.
According to the vendor, key benefits include:
Make More Calls & Accelerate Revenue with Click-to-Call, CTI, Local Presence, Prioritized Dialing, Automated Voicemails, Dynamic Call Scripts and More.
Optimize Inbound Call Conversions with Call Tracking and Intelligent Call Routing
Discover Which Marketing Sources Drive the Most Valuable Calls
Revenue.io Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
Additional Features
- Supported: Call tracking
- Supported: IVR
- Supported: DialNext
Revenue.io Screenshots
Revenue.io Integrations
Revenue.io Competitors
Revenue.io Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | U.S., Canada, U.K., Germany, South Korea, Denmark, France, Netherlands, Israel, Czech Republic, Spain, Portugal, Italy, Australia, New Zealand, Denmark, Swedan, Finland, Mexico |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(43)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call center intake department relies on RingDNA to efficiently make and receive phone calls to potential clients, simplifying their workflow. Integration with Salesforce allows them to directly dial clients from case records, ensuring seamless customer interaction. Additionally, RingDNA's screening capability ensures inbound calls are routed to the appropriate agents with the necessary skill set, optimizing customer service.
Salespeople across the organization benefit from RingDNA's user-friendly features, such as easy number dialing and the option to use local numbers when connecting with prospects. The call disposition feature simplifies call outcome logging, keeping sales activities well-documented. Moreover, RingDNA serves as a valuable tool for both Sales and Customer Success teams by facilitating email outreach through sequences/cadences during prospecting.
The implementation of RingDNA has significantly improved communication and performance within the sales department. It covers all aspects of contacting new leads, recycling existing ones, handling incoming calls, and following up with clients. By integrating seamlessly with Salesforce, RingDNA enables efficient client engagement and timely follow-up actions. Managers gain access to comprehensive metrics that assist in adjusting workflows seamlessly. Overall, RingDNA enhances sales commitment by streamlining communication processes and keeping outreach efforts organized.
AI feature: Users have found the AI feature in RingDNA highly beneficial for auditing and reviewing phone calls, with some reviewers mentioning that it provides valuable insights. The ability to easily access recorded calls in the call records has made it convenient for users to find specific calls.
Seamless task creation: Reviewers have praised the seamless process of creating tasks in RingDNA, stating that it has improved client management and enhanced productivity. This functionality allows users to set up tasks easily, ensuring appropriate follow-up with clients.
Text messaging capability: Users have highlighted the usefulness of the text feature in RingDNA, emphasizing its effectiveness in communication with clients via text messages. Some reviewers also appreciate being able to send documents via text, streamlining their communication processes.
Inflexible Cadencing and Time Zone Control: Some users have expressed the need for more flexibility in cadencing and control over time zone dialing, stating that they would appreciate additional features to customize these aspects of the software according to their specific requirements.
Call Quality Issues: Several users have reported experiencing occasional call quality issues while using the software. These instances of poor call quality have been frustrating for users and have impacted their ability to communicate effectively.
Application Freezing and Restarting: Users frequently encounter freezing of the application, which disrupts their workflow and requires them to restart it. This recurring issue can be time-consuming and hampers productivity.
Users highly recommend Revenue.io for excellent calling software, as it supports SIP phones and works brilliantly with other integrated software like Salesforce CRM.
Users recommend RingDNA to anyone looking for an intelligent dialer. They believe it provides the best value for money and should be considered for use in big companies. They also suggest using RingDNA for making and receiving calls, especially for international and local calls. They mention that it is easy to store information and use it with extensions and Salesforce.
Users advise trying RingDNA for a couple of days before making a decision. Once familiar with the system, they believe it will make work much easier. They also recommend RingDNA as a user-friendly and customer-friendly application, which is a great tool for sales and marketing purposes and enhances contact center operations.
Attribute Ratings
Reviews
(1-5 of 5)- Automated Pricing
- Forecasting
- Competitive intelligence capabilities
- User Interface (UI) Design
- Ability to customize the software to meet the specific needs of different businesses
- Customer Support
- Automated Pricing
- Predictive analytics to forecas
- Competitive Intelligence
- Channel Management
- Revenue Optimization
- Contact preview
- 70%7.0
- Dialer-CRM integration
- 80%8.0
- Call notes & tags
- 70%7.0
- Automatic call logging
- 70%7.0
- Outbound dialing
- 70%7.0
- Inbound routing
- 70%7.0
- Click-to-call
- 80%8.0
- Recorded voicemail drop
- 70%7.0
- Dialer contact import
- 70%7.0
- Campaign & list management
- 50%5.0
- Follow-up calls
- 70%7.0
- Dialer reporting & analytics
- 80%8.0
- Increased efficiency
- Improved lead quality
- Complex implementation
- Steep learning curve
- Sales management
- Financial management
- Marketing optimization
- Sales forecasting
- Resource allocation
- Dynamic pricing
- Partner revenue sharing
- Customer segmentation
- Performance-based pay
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Implemented in-house
- Integration with existing systems
- User adoption
- In-Person Training
- Sales forecasting
- Subscription management
- Financial reporting
- Advanced analytics
- Multi-currency support
Good tool to contact new clients!
- Record calls
- Voicemails drop
- Greetings
- Quality on calls
- Calls dispositions
- It froze sometimes.
- Voicemail drop
- Record calls
- Salesforce integration
- Contact preview
- 100%10.0
- Dialer-CRM integration
- 100%10.0
- Call notes & tags
- 90%9.0
- Automatic call logging
- 100%10.0
- Outbound dialing
- 100%10.0
- Inbound routing
- 100%10.0
- Click-to-call
- 100%10.0
- Recorded voicemail drop
- 100%10.0
- Dialer contact import
- 100%10.0
- Campaign & list management
- 100%10.0
- Follow-up calls
- 100%10.0
- Dialer reporting & analytics
- 100%10.0
- It's faster to contact lead because of click to call.
- We can use multiple pre-recorded voicemails.
- We can listen our calls because all calls are recorded.
- Call quality is consistently good (compared to previous dialers)
- Conversational AI seems like a powerful tool. Underused in our company.
- It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
- When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
- Integration with Salesforce.
- Usability for all departments.
- Logging all activities (email, phone, texting).
- Contact preview
- 80%8.0
- Dialer-CRM integration
- 80%8.0
- Call notes & tags
- 100%10.0
- Automatic call logging
- 90%9.0
- Outbound dialing
- 90%9.0
- Inbound routing
- 90%9.0
- Click-to-call
- 90%9.0
- Recorded voicemail drop
- N/AN/A
- Dialer contact import
- 80%8.0
- Campaign & list management
- 90%9.0
- Follow-up calls
- 90%9.0
- Dialer reporting & analytics
- 100%10.0
- Not sure how much it is costing us but it is far less utilized by Sales than SalesLoft so I would say unless there have been massive cost savings, we have experienced a negative ROI
RingDNA, does it Ring a bell?
- Global Calling
- Voicemails that never go amiss
- SMS feature
- Dedicated sections for Missed Calls and Voicemails
- Global Time Zones are not always correct
- Has some lag since it is through Google Chrome Extension
- Global Calls
- SMS feature
- Recorded Voicemail drops
- Contact preview
- 100%10.0
- Dialer-CRM integration
- 100%10.0
- Call notes & tags
- 100%10.0
- Automatic call logging
- 100%10.0
- Outbound dialing
- 100%10.0
- Inbound routing
- 100%10.0
- Click-to-call
- 100%10.0
- Recorded voicemail drop
- 100%10.0
- Dialer contact import
- 100%10.0
- Campaign & list management
- 100%10.0
- Follow-up calls
- 100%10.0
- Dialer reporting & analytics
- 100%10.0
- Ability to have callers routed to the dedicated team
- Ability to let callers know about the availability
RingDNA allows us to maximise people & technology across our complete marketing, sales, service experience
- Speed at calling through lists, loading the account data into the intelligent dallier
- Using the calling notes and other values, as triggers into our workflows
- Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
- Managing numbers - we have loads of numbers and managing the deleted, active and so on is not as simple as it should be
- I have had a few minor issues with setting up call flows, once operational though, they work perfectly
- Surfacing information from Salesforce into the dialer allowing reps to move more quickly through their call lists
- integration of call data into our existing marketing journeys
- integration of call data into our customer experience flows
- Analytics calls as part of or marketing, sales and customer services management
- The seamless injection of people into our digital experiences
- Contact preview
- 80%8.0
- Dialer-CRM integration
- 80%8.0
- Call notes & tags
- 80%8.0
- Automatic call logging
- 80%8.0
- Outbound dialing
- 80%8.0
- Inbound routing
- 80%8.0
- Click-to-call
- 80%8.0
- Recorded voicemail drop
- 70%7.0
- Dialer contact import
- 90%9.0
- Campaign & list management
- 90%9.0
- Follow-up calls
- 90%9.0
- Dialer reporting & analytics
- 100%10.0
- RingDNA has a significant impact on our ability to manage our activities with our sales team
- Analytics gives us absolute transparency across our sales and service teams
- Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services