Text-Em-All Reviews & Ratings 2024

Name: Welcome to Text-Em-All | Empowering Communication with Speed and Purpose
Uploaded: 2023-05-25T15:04:17.000Z
Duration: 1 min 24 s
Description: Welcome to Text-Em-All | Empowering Communication with Speed and Purpose

Starting at $0.05 cents

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Overview

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Recent Reviews

Text-Em-All Review

10 out of 10

April 10, 2024

Incentivized

Text potential students about upcoming events and to answer questions in the intermediary.

Text Em

10 out of 10

March 30, 2024

I use Text-Em-All in order to remind customers of when we'll be out to perform our work. It's a great mode and medium for communication …

Great when your account stays open.

4 out of 10

March 27, 2024

Incentivized

We used Text-Em-All to notify our engaged clients of the open tax portal, so that we can begin their projects. We used them annually …

I love Text-Em-All!

9 out of 10

March 24, 2024

Incentivized

We are able to communicate deadlines such as open enrollment meetings in a timely fashion with Text-Em-All. It keeps us motivated to …

Great app!

10 out of 10

February 16, 2024

Incentivized

The way we use text em all for our organization is for text alerts for events. We use them for special days but also if there is a day we …

Time Saving Program

10 out of 10

February 16, 2024

Incentivized

We are a church. We use Text-Em-All to send out prayer requests for our members and to share important information. We serve supper on …

Easy and Effective!

10 out of 10

January 16, 2024

Incentivized

We occasionally have to make announcements to all of our residents. This software does a wonderful job. It would be nice to have more …

Text Em ALL in Construction

9 out of 10

November 07, 2023

Incentivized

This solution has optimized our Company communication, which in turn has increased our productivity and help minimize risk with certain …

Easy and convenient way to reach large populations consistently

8 out of 10

November 05, 2023

Incentivized

Due to our geographical location we deal with unpredictable weather. As such Text-Em-All allows us to communicate with our employees …

Text-Em-All is GREAT!

10 out of 10

October 19, 2023

Incentivized

I love using Text Em All. The option to respond unlimited for $40.00 per month is a lifesaver. I would highly recommend using Text Em All …

Great tool for quick and efficient communication to the masses!

9 out of 10

October 15, 2023

Incentivized

I am a trustee on the board for the Village of Hopewell, IL. I also serve as the Chairman of the Roads and Grounds Committee. We have been …

It works

10 out of 10

September 15, 2023

Incentivized

We are a church, and we use this app to send out prayer chains, reminders, and announcements.

Detasseling Text-Em-All

9 out of 10

September 15, 2023

Incentivized

We use the service during the months of June, July, and August to communicate with 120 13-21 year old pollinators and detasselers for …

Great in a Pinch but Even Better When You Plan It Out

7 out of 10

August 21, 2023

Incentivized

We use Text-Em-All to reach our frontline employees that work in production and do not have access to company email. Our use was born out …

Great for Utilities that need to reach out to customers.

10 out of 10

August 21, 2023

Incentivized

We use Text-Em-All to get out bulk notification to our customers. As a water utility we can have emergencies, like main breaks, which can …

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How Text-Em-All Differs From Its Competitors

Text-Em-All Communications

It has been excellent at mass texting and reaching contacts individually.

Incentivized

Text-Em-All Communications

Text-Em- All solved the problem of people calling us and saying why didn't you tell me you were coming. Text- Em- All is a great tool to have at our arsenal.

Text-Em-All Communications

The service was not utilized for emergency notifications, as that is not its intended purpose. Rather, we employed it to facilitate and enhance our clients' interaction with the tax portal. By leveraging this service, we were able to provide our clients with a more efficient and streamlined …

Incentivized

Text-Em-All Communications

it's terrific, very easy, and I know through reporting what our outcomes are. It's easy, I don't know how else to articulate that it was user friendly. I was not at all overwhelmed by it and training employees on text em all is easy. It's easy to get our whole organization engaged.

Incentivized

Text-Em-All Communications

It's been great to remind our employees of special things.

Incentivized

Text-Em-All Communications

We use texts when information needs to be sent to all employees. We receive more response than emailing or trying to call and not getting a hold of someone. We use this when we've had bad weather and need to cancel services or meetings. We've had power outages and this is a great way to …

Incentivized

Text-Em-All Communications

The key thing is that it allows us to get the same message out to everyone without any room for interpretation.

Incentivized

Text-Em-All Communications

We utilize Text em all for safety awareness and have seen a great response to it.

Incentivized

Text-Em-All Communications

I have been able to capture a good portion of our candidates through Text em All who did not respond to emails well.

Incentivized

Text-Em-All Communications

This is a crucial tool, especially since our village is rural and spread out. We have a website and Facebook page, but Text-Em-All is the quickest, most efficient communication tool we have, especially during emergencies, of which we've had several.

Incentivized

Text-Em-All Communications

Our summers could not be successful without it. We use it to organize and communicate with 120 kids and parents.

Incentivized

Text-Em-All Communications

This has been the biggest help we've had was implementing COVID messaging around shifts, testing, etc. and later large employee announcements in a way we never could before.

Incentivized

Text-Em-All Communications

1)When we have positions open, team can communicate with potential referrals or consider a new position within themselves<br>2) When there is a delay in game or cancelled completely, this means of communication serves to be our best tool to get the word out<br>

Incentivized

Text-Em-All Communications

This is great when there is an emergency to let people know what has happened.

Incentivized

Text-Em-All Communications

We reach out to water customers regarding water leaks to inform them of a disruption of service. It is appreciated by the customers so they may plan for it ahead of time.

Incentivized

Text-Em-All Communications

Text-Em-All’s impact on your ability to optimize employee communications, fill jobs and shifts, or use mass texting to reach our contacts with emergency notifications has been immensely helpful. Specifically, when it comes to job openings, we are able to send out a mass text to everyone to let …

Incentivized

Text-Em-All Communications

We do not use this product internally; it is just used to contact external partners and members.

Incentivized

Text-Em-All Communications

We have not used Text-Em-All to help with filling jobs or shifts. We have used the system to communicate when shift changes are open and available to change.

Incentivized

Text-Em-All Communications

This has been extremely helpful by narrowing down an extremely time consuming task into a matter of minutes. As well as having the ability to preform auto responses based on keywords has helped save additional time with communicating as well!

Incentivized

Text-Em-All Communications

The ability to reach our entire roster in one text quickly and get responses back quickly has been amazing. People are much more ready to respond and enjoy texting over phone calls or emails. This has not only made things easier on us, but we have received positive feedback even from our agents …

Text-Em-All Communications

Text-Em-All has had a positive impact on the speed and number of responses when sending text messages vs emails.

Incentivized

Text-Em-All Communications

We use Text-Em-All for student account purposes only related mostly to payment deadline and important student account information such as collections, refunds and other finance related information. We are only pointing the student to their account within the text. All of our texts are generic and …

Incentivized

Text-Em-All Communications

Mass texting is very important for a Church. It brings us closer together. This was so noticed and useful during the pandemic that we decided to keep on Text-Em-All as a full-time communication tool. We are very thankful we did.

Incentivized

Text-Em-All Communications

Emergency notifications were a breeze with this service. Thank you so much!

Incentivized

Text-Em-All Communications

We have used text-em-all for emergency notifications several times. Sometimes when the weather turns bad overnight, we are able to reach all our members before services the next morning, thereby preventing people from going out in bad weather when we have canceled a service. There are also times …

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Easy to make additional purchases and track credits
Contact merger - wish we could combine two contacts information if contact was entered twice, etc.

Verified User

Director in Other

Education Management Company, 11-50 employees

reminds customers
could use chat bots

Jay Nickolaus

President

Nickolaus Construction (Construction, 11-50 employees)

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Pricing

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Starter

$0

Cloud

Credits

$0.05

Cloud

per credit

Monthly

$10

Cloud

per month

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.text-em-all.com/pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$0.05 cents

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Product Details

What is Text-Em-All?

Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.

Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.

Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).

Text-Em-All Features

Supported: Mass Texting (1-to-many)
Supported: Mass Calling (1-to-many)
Supported: Two-Way texting (1-to-1)
Supported: Personalization
Supported: Text Signatures
Supported: Text Surveys
Supported: Message Templates
Supported: Auto-Replies
Supported: SMS Keywords
Supported: MMS (images)
Supported: Analytics & Reporting
Supported: Contact & Group Management
Supported: Shared Inbox
Supported: Software Integrations
Supported: API Access
Supported: Unlimited Users
Supported: Personalization & Custom Fields
Supported: Message Scheduling
Supported: Automation
Supported: Mobile App
Supported: Text-to-Speech
Supported: Call Forwarding
Supported: Message Library
Supported: Live Transfers

Text-Em-All Screenshots

Text-Em-All Video

Welcome to Text-Em-All | Empowering Communication with Speed and Purpose

Text-Em-All Integrations

Text-Em-All Competitors

Text-Em-All Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	United States, Canada

Text-Em-All Downloadables

Frequently Asked Questions

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Text-Em-All starts at $0.05.

DialMyCalls, TextUs, and Textedly are common alternatives for Text-Em-All.

Reviewers rate Mass Notification highest, with a score of 9.4.

The most common users of Text-Em-All are from Small Businesses (1-50 employees).

Text-Em-All Customer Size Distribution

Consumers	20%
Small Businesses (1-50 employees)	30%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	25%

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Comparisons

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Reviews and Ratings

(287)

Attribute Ratings

Reviews

(1-1 of 1)

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July 14, 2023

Longest User, And Still Happy!

Holly Verbeck

Senior Office Manager

HeyChef! LLC (Food & Beverages, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

I started using Call-Em-All, then named Text-Em-All, in 2008! I was a 'best comedy' winner around 2009 or so in a contest telling why I love/use/recommend you guys. Here's the deal: I used to make tons of phone calls to announce job shifts for my chef staffing company. Tons of calls a day, until my co-worker, who also works at a church, said "This is what we use for prayer chain calls"... She set it up for me and BAM! My work life was changed forever. In our busy season I can literally pre-schedule and send out 300 calls to go out over a period of an hour and sit back and watch the dashboard as our on-call staff reply with their interest to fill job assignments. I like that I can pay for credits as I go instead of a monthly fee, so it works for me. And when you added TEXT, well, it just moved me right forward with how technology is progressing and helped me keep pace with my growing business. I've priced out this service with other providers and this one fits my needs best year over year.

Pros and Cons

Pre-scheduling calls
Selecting recipients and making lists of contacts
Dashboard shows me results

Better labels for my contacts; be able to classify my individuals by job title (I have to wing it now by altering their last names)
Suggest some texts I could send out periodically
Less cost, because I don't text back within this software - too expensive to carry on a text thread with my employees

Likelihood to Recommend

Best use of my time in my office. A real game-changer. Ease of setting up. Ease of pay-as-you-go pricing.
This just changed how our office works.
With pre-scheduling, I can work at night and set texts to go out in the morning - superb!
I have a staffing company and need to fill shifts when I secure gigs; so I use Text-Em-All to announce shifts and they reply 'YES' to fill them!

Most Important Features

Texting-broadcasting
The dashboard to show us responses
Lists of contacts (though this should be better)

Return on Investment

Huge time saver; less aggravation from the time consuming nature of getting people to take gigs
Huge money save; less payroll for an office manager who's calling to get people to take gigs
We can send out general messages to our staff that are helpful (e.g. covid alerts, remember to update your address before we send your tax doc, etc.)

Text-Em-All Communications

The impact Text-Em-All has is that we've been able to optimize staff communications, fill jobs and shifts, and use mass texting to reach teams on jobs.

Alternatives Considered

Pricing is better with pay as you go. Also, we're already a customer, so if it's a tie, we might as well stay and make our lives easier than transitioning to a new service. I don't have any other particular reason for staying other than that I've been quite happy for all these years, since 2008.

Other Software Used

17hats, QuickBooks Online, Google Voice, Canva, Asana, Google Business Profile

Usability

It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve.
I save my workers' names in lists...and I have only the first and last name fields to classify them.
I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them.
This could be easier by you adding another field.