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Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found …
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What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
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Popular Features
- Data export (30)10.0100%
- Multiple question types (30)9.090%
- Themes (29)6.060%
- Custom logo/branding (32)4.646%
Pricing
Free
$0
Cloud
Starter
$14.08
Cloud
per month
Professional
$29.08
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Wufoo?
Online Form Builder with Cloud Storage Database
Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.
Wufoo Video
Wufoo - Online Forms Made Simple
Wufoo Integrations
Wufoo Competitors
Wufoo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Reviewers rate Response tracking and Data export highest, with a score of 10.
The most common users of Wufoo are from Small Businesses (1-50 employees).
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(119)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found it beneficial for streamlining processes, improving communication, and collecting data in a modern and efficient way. One of the key use cases of Wufoo is creating and managing forms for internal processes such as vacation and sick leave requests, conference registrations, and statistical reporting. By digitizing these forms, Wufoo has significantly reduced the need for multiple paper forms, saving time and reducing entry mistakes for schools and other organizations.
Another important use case of Wufoo is collecting feedback and change requests from different departments within a company. Users have appreciated the quick and versatile submission options provided by Wufoo, allowing them to easily collect files and text from various stakeholders. Additionally, Wufoo's integration with PayPal Payment has been particularly valuable for users who need to create custom ordering forms or collect payments online. The customizable reports feature has also allowed users to provide clients with monthly and annual sales reports.
Universities have found Wufoo to be highly beneficial for creating user-friendly forms, streamlining data collection, and saving time for creative services departments. The software has been utilized in schools for operations, billing, recruitment, and various applications, surveys, data collection, and updates. Not only does this make the process more convenient, but it also helps schools meet sustainability goals by reducing paper waste.
Furthermore, Wufoo has been successfully used by freelance graphic web designers to manage vendor applications and gather contact information for their clients. It has also been employed by digital marketing organizations to collect form fill-outs for clients in the healthcare industry. This showcases Wufoo's versatility as a lead generation tool across different sectors.
Overall, Wufoo has proven to be a valuable solution for organizations looking to streamline processes, improve data collection efficiency, and enhance communication across departments. Its ease of use, extensive integrations, and responsive customer service have made it a preferred choice for various purposes, including form creation, feedback collection, event registration, and data analysis.
Simple and Intuitive Interface: Many users have praised Wufoo for its simple and intuitive user interface, stating that it is easy to navigate even for non-technical individuals. The drag-and-drop functionality allows for effortless form creation without the need for extensive training.
Helpful Customer Support: Several reviewers have commended Wufoo's customer support team for their promptness and personalized assistance. Users have reported receiving clear and concise answers to their questions, often accompanied by specific recommendations tailored to their individual forms.
Wide Range of Form Options: Wufoo offers a wide range of form options and formats, including radio buttons, checkboxes, and text fields. This flexibility enables users to create forms that cater to their specific needs and requirements. Some users appreciate the inclusion of side boxes for additional information, which helps prevent confusion and provides context for the questions being asked.
Outdated User Interface: Some users have expressed dissatisfaction with the outdated user interface of Wufoo. They feel that it lacks updates and looks visually basic and boxy, comparing it to a typewriter on plain paper.
Difficulty in Customization: Users have found it difficult to customize their forms due to hidden or hard-to-find features. They also mentioned limitations in field restrictions, making it challenging to fit all the needed content within those restrictions and causing issues with field rules.
Lack of Integration Options: Several users have mentioned limitations in communicating with other software and difficulties in exporting data from Wufoo. They desire more integration options for multiple accounts, credit card gateways, as well as improvements in transferring reports to Word or Excel.
Users have provided several recommendations for Wufoo based on their experiences. The three most common recommendations are as follows:
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Try the free version before purchasing: Many users suggest trying the free version of Wufoo to get a feel for its features and functionality before investing in a premium package. This allows users to assess whether Wufoo meets their specific needs without any financial commitment.
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Explore other potential providers: While users generally find Wufoo to be a good option, many recommend exploring other potential form building and survey options as well. They suggest considering alternatives such as Google Forms or Survey Monkey, especially if simplicity is a priority.
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Improved customization options: Several users recommend adding more options for customization in terms of aesthetics. They believe that enhancing the design customization capabilities of Wufoo would better cater to the needs of organizations and allow for more personalized forms and surveys.
It is important to note that while users appreciate the ease of use, versatility, and simplicity of Wufoo for basic form building and gathering information, they also mention areas where the platform can be improved or suggest exploring alternative solutions. These recommendations provide valuable insights for individuals and organizations considering Wufoo for their form building and survey needs.
Attribute Ratings
Reviews
(26-47 of 47)Companies can't remove reviews or game the system. Here's why
March 18, 2015
Startup School Seeks Sleek Form Submission
Score 7 out of 10
Vetted Review
Verified User
Pro-Wufoo
- Google Forms is too simple in its field options for my organization's purposes.
- Wufoo has pre-formatted fields to collect phone numbers, email addresses, and first/last names. These fields do not allow submission without these fields formatted properly, reducing typos. Although you could create similar fields in Google Forms, it is more streamlined in Wufoo.
- Formatting is more easily controlled.
- You can automatically capture respondents' email addresses if using an internal gmail domain.
- You can widely share the results of the forms with other users.
December 04, 2014
Wufoo is user friendly and I would recommend it to anyone who is trying to grow their business.
Score 9 out of 10
Vetted Review
Verified User
Wufoo sends all the customer responses to my email and I don't continually need to log in to see if any new information came in. With Surveymonkey I have to sign in to get a link or send out an email with the survey link, and with Wufoo I add a link once to a website and anyone call fill that survey out.
December 03, 2014
Woohoo for Wufoo!
Score 8 out of 10
Vetted Review
Verified User
Since my use of Wufoo was based on a colleague's recommendation, I didn't do any competitive research. The only alternative we had to contend with was the old way of not having online forms and instead having parents call up and request a class and we'd manually add them and take their information and credit card payment by phone. Needless to say, that was time-consuming, it didn't allow for the capture of any info, it didn't allow for an at-a-glance view of all class rosters, and it made it so that only one employee was the keeper of the schedule, making it impossible for other employees to sign up prospective students.
November 26, 2014
Happy with Wufoo
Score 7 out of 10
Vetted Review
Verified User
Wufoo was simple to use and offered different merchant choices. We needed something that was easy to create and would tie in with payment processing and embedded into our website. Wufoo's website and team made it easy to research their product and identify features that met our needs.
November 18, 2014
From a self-proclaimed Wufoo guru
Score 10 out of 10
Vetted Review
Verified User
Pervious to Wufoo, we were doing eveything via paper forms and entering into Access or our own customer database.
July 01, 2014
Wufoo showed me it's fun to make surveys
When I researched Wufoo in 2008, it was easier on the eyes for the survey creator and respondent than SurveyMonkey.
Wufoo also allows questions to have hyperlinks and images. Google Forms does not.
Wufoo also allows questions to have hyperlinks and images. Google Forms does not.
June 30, 2014
Wufoo: Customer Acquisition Helper
I haven't used very many other products that are similar to Wufoo. Wufoo is built to be integrated with so many other applications and add-ins for workflow (many of which are free), that it is extremely easy to add it in a way that is synergistic with the rest of your business.
June 27, 2014
Wufoo can be a integral part of your organization
We have used Google Forms in the past as well and we do like it's ability to populate a google drive spreadsheet immediately that can be shared with an entire committee.
We do have a lot of long term use forms though that wufoo has more stability for maintaining.
We do have a lot of long term use forms though that wufoo has more stability for maintaining.
June 27, 2014
Don't tie up developers on forms. Wufoo Rocks.
We have used Freedback forms, but it isn't as powerful or customizeable. Also it doesn't have a report builder. Also there is a small limit t the number of forms it allows. Wufoo is very generous with it's limits.
March 11, 2014
Yahoo for Wufoo!
Score 7 out of 10
Vetted Review
Verified User
It's simple and easy and fun to use.
March 10, 2014
Wufoo Review
Score 7 out of 10
Vetted Review
Verified User
The alternative which we were using prior to Wufoo was Wordpress. Wordpress required a bit more coding knowledge and was not as simple and user friendly of an interface as Wufoo. However, Wordpress does not have storage costs like Wufoo which was a plus. I only selected Wufoo due to my lack of coding skills.
March 08, 2014
Wufoo for the win!
Score 6 out of 10
Vetted Review
Verified User
Survey Monkey has worked well too.
March 08, 2014
Wufoo for everyone!
Score 10 out of 10
Vetted Review
Verified User
We did use KeySurvey which included forms but it wasn't as easy to use and you really had to have extensive knowledge of the product to be able to create a form in a timely-manner. We LOVED using Wufoo because it was easy to train our employees and it was a very fast process when creating forms. We absolutely love to be able to customize our forms for each client and each event!
March 07, 2014
Wufoo is the best at website forms. No, seriously.
Score 10 out of 10
Vetted Review
Verified User
SurveyMonkey was not nearly as flexible from a design perspective, and it would not allow us to integrate within our current site. Wufoo was the only product that was cost effective, customizable, and easy to use. As we got more involved in the tool, we were continually impressed by the advanced options and functionality available. I honestly don't think there is anything like Wufoo on the market.
March 07, 2014
Wufoo Delivers
Score 10 out of 10
Vetted Review
Verified User
We have an account with Survey Monkey as well and I am trying to convince my colleague to switch over completely to Wufoo (yes I know they are partners). I have worked in Survey Monkey as well but find the interface in Wufoo more pleasing and easy to use and the results are definitely more professional looking. In my position it is important that I make things as easy on the eyes as possible and Wufoo helps make that possible.
March 05, 2014
Use of Wufoo in Higher Education
Score 10 out of 10
Vetted Review
Verified User
Wufoo has a free trial with limited, introductory form-building capabilities so it was easy to produce a presentation that I could share with Todd and the remainder of campus at no cost. Once I showed them how simple it was to create a form that students and faculty could fill out in minutes, they were convinced that it would be a worthwhile undertaking to actually purchase a paid version. :)
March 05, 2014
Wufoo Makes Me Look Like a Rockstar!
Score 10 out of 10
Vetted Review
Verified User
Since we mainly use it as an RSVP mechanism for an event, only "competition" to consider would be EventBrite..but we choose Wufoo because we can gather more data that we need to have for the event.
March 05, 2014
I'm wild for Wufoo
Score 10 out of 10
Vetted Review
Verified User
- SurveyMonkey,excel
I've used Survey Monkey and Excel. Survey Monkey lacked functionality for me, I couldn't get it to do what I wanted it to do. I didn't have as much control over my form, I think part of that was on us though - we tried to turn a survey program into a statistical recording one - it just didn't work. Excel worked great for a while but when it came to grouping and separating data it became more of a hassle than a help. Wufoo fixed these issues for us.
Score 10 out of 10
Vetted Review
Verified User
- Hootsuite Free,SurveyMonkey,MailChimp
March 05, 2014
Process Improvement with Wufoo!
Score 9 out of 10
Vetted Review
Verified User
- Custom 3rd Party Vendor
We were working with a 3rd party vendor who created a custom materials collection website for us. We stopped using the tool because of glitches. It had very limited features and we didn't want to pay the amount to keep updating the system.
Wufoo was so much slicker than the tool we used and we had the ability to create our own forms (unlike the other tool which relied on a developer to make the updates). We also had access to pull reports which was a bonus.
Wufoo was so much slicker than the tool we used and we had the ability to create our own forms (unlike the other tool which relied on a developer to make the updates). We also had access to pull reports which was a bonus.
March 04, 2014
Wufoo a Winner in Usability
Score 9 out of 10
Vetted Review
Verified User
We have used SurveyMonkey in the past (and currently as well) but for most of our needs, Wufoo is preferred for data collection.
March 04, 2014
Wufoo pays the bills
Score 10 out of 10
Vetted Review
Verified User
I haven't anything else to be honest