Zoho Social Review
If you're looking to improve your social media then Zoho Social is a must. I have tried other tools as well and this is by far the …
Starting at $10 per month
View PricingOverview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (363)9.393%
- Content planning and scheduling (414)9.292%
- LinkedIn (358)9.292%
- Facebook (400)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Cloud
per month
Professional
$25
Cloud
per month
Agency
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Social Media Management Software for Businesses & Agencies | Zoho Social
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Reviewers rate Twitter and Mobile access highest, with a score of 9.3.
The most common users of Zoho Social are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(515)Attribute Ratings
Reviews
(126-150 of 421)Companies can't remove reviews or game the system. Here's why
March 16, 2022
Alex Turcu Review for Zoho Social
Score 10 out of 10
Vetted Review
Verified User
Zoho Social is an amazing application that offers you multiple possibilities to share your content easily and quickly without any hassle. I recommend it with the greatest pleasure. Besides, you can try the rest of the options they have. They are phenomenal. Thanks, Zoho!
- It works perfectly.
- It works fast.
- It's intuitive.
We use Zoho Social to manage/schedule our social media and monitor any news/trends that are useful for comment. This product helps us address post scheduling and a spread out working group that need to be able to review each others work for approval and editing. This serves as a solid central location for those purposes.
- post scheduling
- post tagging in platform
- an intuitive mobile app
- the post tagging could be a little more advanced (i.e. searching your friends or relevant profiles rather than simply the keyword you type)
- it's post approval structure wasn't very intuitive and we abandoned it for simply approving drafts
- tools for standardizing media for different platforms would be EXTREMELY helpful
March 02, 2022
Zoho Social is wonderful
I used it to increase my social media footprint. As a legally blind elder millennial, it simplified the process quite handily. I found it easy to use, functionally simple and what I did not know how to do I quickly figured out. Overall it is a very handy and useful product.
- Manages social media output.
- Provides simple and complex analytics.
- Easily condenses notifications.
- Uploading multiple posts can be tricky and the tutorial does not exist on the site. I had to seek it out via Google.
March 02, 2022
Zoho Social Review
Zoho Social has the feature of integrating all social apps under one platform providing with the ease of using all. It helps to maintain all social media sites and keep the content consistent. Best app for socials out there!
- Instagram marketing.
- Facebook Marketing.
- LinkedIn
- Twitter
- Insights on how to make instagram better for the brand.
- How to use twitter efficiently.
- How to use linkedin efficiently.
February 27, 2022
Zoho Social
We just started using Zoho Social scheduler, it’s great! It works with all the social platforms we use: Facebook, Twitter, Instagram, and LinkedIn. It is the best choice for any small business that needs a social scheduler, which we highly recommend.
- Links to all our social accounts.
- Saves draft.
- Allows for three accounts on premium versions.
- Doesn’t allow for sharing posts between brands.
- Can't do “save as” updates to posts without overriding the existing post.
February 26, 2022
I love Zoho
Score 10 out of 10
Vetted Review
Verified User
Zoho Social allows me to ensure that my client's brand experience is always branded to excellence. I started using this app a few years ago and I am back. My favorite feature is the ability to post directly on Instagram. I look forward to using this product in the future.
- Its easy to post on social media
- Its great for monitoring
- Its great for analytics
- Syncing from Facebook needs to be cleaner on the Metaside
February 24, 2022
Zoho Social Review
I have been using Zoho Social for 2 months. It's an extremely useful tool for those looking to manage social media accounts. Very user-friendly - everything is in one place. This tool has cut down the [number] of hours I spend on social media significantly, as you can easily manage everything in one convenient space. The analytics tools are also very helpful. I would definitely recommend this tool to anyone looking to enhance their social media presence.
- Streamlines tasks on social media (you can post, interact with followers and view analytics all in once space).
- Allows you to easily interact with team members. It's extremely collaborative.
- You can monitor other brands and competitors to pick up on new trends and implement them into your own strategy.
- The only thing that I would change is having the ability to preview the Instagram Grid so that you can see what the grid will look like as a whole before posting.
February 24, 2022
Zoho Social, my best friend in an app form!
Score 10 out of 10
Vetted Review
Verified User
ZohoSocial is awesome! I love resources that actually deliver! If you're on the fence, Go for it! We totally love how we can stay connected to all our social media with an easy-to-use platform. No other social media scheduler has compared to this one and our entire team enjoys utilizing it!
- Organization.
- Easily choose which platforms you want to post on.
- Simple layout.
- Connect more than one Facebook group.
- More color options.
- Larger font.
February 04, 2022
zoho social
We use Zoho Social to streamline all of our social media content output on a daily basis. It allows us to reduce errors such as timing problems and allows us to also bring all our channels into one seamless output of content for our brand which gives us a better image in the eyes of our followers.
- Time management.
- Consistency for content output.
- Reduction in errors of content timing.
- More metrics around the reach of content.
- Easier to use app.
February 03, 2022
Convenience in every way!
Being able to have the majority of my social media pages under 1 roof is beyond convenient. I'm able to plan things in advance without having to worry about taking time out of my day EVERY day.
- Schedule Post
- Insight/Analytics
- Combining all social media platforms
- Being able to add multiple social media groups onto 1 brand
- Being able to add to instagram stories
February 01, 2022
Why do we continue to use Zoho Social?
Score 9 out of 10
Vetted Review
Verified User
We use Zoho Social so we can have one platform that has the ability to post on all social media platforms at one time. In the past, it took multiple steps to be able to do that. Now we can have content and creativity all in one place. We use it daily since we are constantly posting on each platform.
- Easily connect to each social media platform
- Monthly reporting on each social platform performance
- Smart IQ Scheduling to help you know when to post
- Removing the creative after using it
- Removing drafts after using it for a post
- Allowing more than 3 users
January 31, 2022
Leveling up with Zoho Social
Score 9 out of 10
Vetted Review
Verified User
I'm very satisfied with this social media management app. It was the best decision I ever made because it helps me post and reply to comments quickly and easily. No doubt, this is a great app that turns your social media marketing into an easy task. You can create posts and upload images directly from your smartphone or tablet. This app has helped me manage my business.
- Manage all your social media accounts in one place
- Help you grow your fan base
- Better prices
- Dark skin theme
- Better mobile app
January 31, 2022
Great Product
I use Zoho Social for scheduling my posts across multiple social media channels. It's a great product to consolidate my efforts for social media, and keep track on progress and results. It's a great tool for agencies to use for their social media clients, and I am loving the product too.
- Scheduling
- Posting
- Reporting
- Carousel posts for Instagram
- More Insights on reports
- UI
January 24, 2022
Why we'll continue using Zoho
Zoho Social has helped save time in managing our several Social Media pages. Having one platform where you can handle almost all internet-related tasks is very convenient. Anyone who wants to succeed in business today has to take their business online and Zoho Social is just that one tool you can't do without.
- Multiple Social Media Networks on one Platform.
- Post Scheduling.
- Analytics.
- You cannot manage ads on Zoho Social. It would be more convenient if you could manage social media ads on the platform.
- You cannot upload more than one picture in a single post.
- Generally a good, all rounded platform.
January 21, 2022
Awesome Product right here
Zoho Social is very user-friendly. When it comes to reporting my weekly and monthly metrics majority of the information I need is already there. Making my day-to-day easier. Scheduled posting is easy as well. Definitely a worthy competitor for other social monitoring and managing sites out there. Really love this one.
- Scheduling Posts.
- Metric Reports.
- Social Monitoring.
- Collaboration.
- More metrics, other parts seemed lacking but already sufficient.
- Optimization.
- More organization on Monitoring Tab.
January 04, 2022
Good Software to Incorporate Into Daily Automations
Score 8 out of 10
Vetted Review
Verified User
The ease of use and functionality is great.
- SM management
- Scheduling
- Scheduling
- Image sizes for Twitter
January 04, 2022
Zoho Social Review
It's being used by the entire company to schedule and publish information on our new products on all our social media platforms. It's been very useful in terms of improving employee productivity as most of the work is automated. It has allowed employees to focus on other duties that require more attention.
- Allows you to create customized dashboards.
- Analytics helps you to monitor Social mentions and engagement levels.
- Publishes on time with limited system down times.
- Uploading videos is a challenge. Software does not provide guidelines (file size, duration) for Instagram IGTV.
- Support for WhatsApp groups would be useful.
- Does not support Instagram & Facebook Stories.
December 29, 2021
Zoho is ALL you need for social media marketing
Score 10 out of 10
Vetted Review
Verified User
I love Zoho Social because it's easy to navigate. We struggle with consistent social media content. With the neck-breaking pace we all live by, it's a breath of fresh air to have a company that supports an all-in-one system to create posts, schedule them whenever you want, AND respond to messages. Never seen anything like it. Did I mention the price? LOL Don't need to! Keep up the good work!!! Albertis McCray "The Monemacer"
- respond to messages within the app
- schedule messages weeks at a time
- up to the minute stats on each post
- Figuring out a way where you can post any image to all the platforms
December 27, 2021
Zoho Social
I have always been a big fan of Zoho Social, I have used it in other companies I have worked for, and they are still using it. It is a very easy-to-use software once you have set up the connections, even a novice can post to all of your social media platforms. Keep up the good work Zoho Social.
- Posts to social media.
- Keeps social media communication in one place.
- Easily accessible on mobile platform.
- I find Zoho Social to cater for our business needs very well.
December 23, 2021
The Tool I've Been Looking For!
Zoho Social is our control panel, one-stop-shop, and do-it-all tool for managing a multi-prong social media strategy. We are a small but very busy team with limited time and resources for overseeing social media activities. Zoho makes it possible for us to maximize our return-on-investment in this area. Without it, I feel like we are in the dark. With it, the future is bright. Ok maybe a bit too sappy there, but it seriously helps with all things socials!
- Posting
- Responses
- Statistics
- More team use options
- More tutorial material
December 08, 2021
Great tool for Social Media Management
Score 9 out of 10
Vetted Review
Verified User
I run a web design agency and we use Zoho Social for our company posts/my personal account and also our clients. It has been pretty easy to use and makes my life so much easier. I love that it also posts to LinkedIn because that is one platform I needed to use.
- Social media Management
- Management of Multiple Brands
- Analytics
- Pricepoint could be better
- Show lowest performing content/analytics
December 07, 2021
KISS (Keep It Simple)
Score 9 out of 10
Vetted Review
Verified User
We use Zoho Social to help us manage our social media accounts. This software saves us a lot of time on a weekly basis and also it gives us all the data on views and clicks. We would keep using this software for a long time.
- Analytics on views and clicks.
- Easy to post.
- Scheduling post in advance.
- Connect multiple accounts.
- I would like to be able to comment on post.
- Adding a feature where we can like a post.
- Also, I would like to post to mention the company not username.
Zoho Social offers an amazing all-in-one platform that enabled us to cut down on time spent drafting and sharing posts for our different social media platforms. Zoho Socia gave us a seamless experience when tailoring posts for each platform while also allowing us to schedule them and get analytical insight into these posts.
- In-depth analytics dashboard that offers very detailed reports helping you understand how your posts and social accounts are performing on a more granular level.
- YouTube as an added platform is a rare find, and Zoho Social is one of the few platforms we have used that offers this feature.
- The internal collaboration feature is also another nice to have that enables streamlined communication based on posts to be shared.
- The bulk schedule feature could use some work in terms of usability.
November 25, 2021
Testing Zoho is a Win for Our Team!
We are testing out Zoho functions for our company and it has been informative and interesting. With this tool, we have been able to better deep-dive our social media analytics and more easily answer our messages across platforms. 10/10 Would love to see the function to post across your brands simultaneously, hope that is coming soon!
- Social Media Analytics.
- Social Channel Selection.
- Message Management.
- Ability to post across brands simultaneously.
- Add social media platforms not currently available (TikTok, Pinterest, etc.)
- Drag & Drop functionality for posting.
November 25, 2021
Zoho Social for NP
We use it to post social media updates to all our accounts at once, instead of doing it individually. We also schedule posts in advance.
- Scheduling posts in advance.
- Posting to all channels at once.
- Monitoring comments and likes from one platform.
- Instagram grid layout where you can move around your posts.
- A cleaner and sleeker look.
- The ability to do a carousel post on Instagram.