Great product & big time saver
Updated October 12, 2018
Great product & big time saver
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Project Management
- Quality & Safety
- Field Productivity
Overall Satisfaction with Procore
We use Procore for all RFI, submittals, and document management including drawings.
- Makes sending and tracking RFIs very well
- Procore allows fast and real-time sharing of documents and drawings. We are able to mark-up plans in the field and all subcontractors see them immediately
- Procore tracks submittals very efficiently which has increased turnaround times on approvals
- Procore has provided a fast way to view plans on mobile devices while in the filed and access project documents
- The site tends to crash a lot which has been a big problem for the company at times
- Allow those who are reviewing submittals to be able to reply to an email similar to the RFIs
- Job Warranty management feature would be great to have
- It would be nice to be able to search for key words on drawings so you can easily find certain items with keyword search
- It would be nice if we could link a mark-up on a drawing to another sheet within the drawings.
- Punch list tool is not very friendly to use and when actually walking around the job-site with an owner and architect it take s a very long time to create each item. i not sure how to improve this, but it needs help in order to speed things up.
The unlimited users has been great, we still get architects that still want everything done on their forms so we can't send documents/approvals to them through Procore however. The mobile app has been great for the field personnel and has allowed them to have clearer RFIs now that they can take a photo or a screenshot of the plans and mark-ups very easily.
- Overall the time to get documents out has been decreased, but the screen recognition, especially with scanned images does not work all that well so we still spend quite a bit of time labeling and marking drawings. A lot of municipalities still give you set of approved drawings rather than an electronic set so this comes up a lot.
- We have not decreased in admin so its hard to tell if we have made an ROI, but we are busier now and have not had to increase our admin staff who use Procore.
- Gain visibility into projects
- Ensure information is accessible and up to date
- Document job site conditions
- Report on incidents and inspections
- Identify job site risks
Procore Feature Ratings
Using Procore
47 - Project manager, project coordinators, Project engineers, and superintendents
- drawing management
- submittal management
- RFI's
- real time collaboration / plan updates
- as-built drawing tracking,
- document tracking
- financial tracking and sub contracts
Evaluating Procore and Competitors
Yes - we replaced our daily log software
- Price
- Product Features
- Product Usability
we needed something easy and all users could quickly adapt to. we have users who still like the old way of doings this especially when it comes to daily logs and inspections so we needed something that would not take a lot of time to implement so the usability was perfect for us.
no changes would be made
Procore Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - yes, there have been times procore has crashed or would not sync correctly on drive and all issues typically are resolved within 8 hours or less
During the start-up and transition period everyone with procore was a huge help at explaining how to use the product so now even our least computer savvy team members can use it.
i had questions with punch list and inspections and procore walked me through step by step and showed me the best way to do set these up to be successful.
Using Procore
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using | None |
- Reviewing drawings
- creating RFI's
- Sending out submittals / tracking submittals
- tagging job site photos by location on the plan has proved to be a huge value that is very easy to do.
- creating punchlist are slow and take too long, but the report is nice to have
- the architects have complained about responding to submittals, they have to open, download, then send it out to the engineer or reviewer, mark it up, upload it back to procore and send back.
- the schedule function is too cumbersome to use
Yes - fantastic, best part of the software, very easy to use.