Procore Review
Updated October 12, 2018

Procore Review

Dack Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety
  • Field Productivity

Overall Satisfaction with Procore

We use Procore for our companies construction management program and field operations.

Pros

  • Submittals - Submittal creation is easy with the Spec tool
  • RFI's - Easily link RFI questions to plans and good distribution
  • Photos - Easily upload from your smartphone

Cons

  • Meeting minutes - seem to be a little repetitive with all of the fillable areas
  • Email response - It would be nice to respond via outlook rather than using the procure email.
Procore is more up to date with today's technology. It is easier to use and more user friendly
I have definitely benefited from the ease of collaboration between stakeholders. Procure allows use to get our owner more involved in the jobs as it is easy for the to use and access. It is always right at their fingertips with the cloud-based access. Whether you are in the field of at the office, Procore is always accessible and fast.
  • Saved Time - Uploading plans alone has saved me tons of time. The submittals, creating logs and breaking down the spec are also a huge time saver with Procore.
  • Removed doubt/miscommunication - with the distribution that Procore has, it removes the doubt that items are not being distributed to subs, it also tracks when everything was sent.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Track cost impacts from the field
  • Streamline financial reporting
We have not started using the financials yet, but will be incorporating soon.
We have struggled to integrate our financials with Sage.
For overall construction management software, Procore is the way to go.

Procore Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
10
Document sharing
5
Issue tracking & punchlists
5
Photo documentation
10
Jobsite reports
10
RFI tools
10
Collaboration & approvals
7
Mobile app
10

Using Procore

Construction management
2 - Tech and process improvement manager
  • Submittals
  • RFI's
  • Drawings
  • Financials
  • Directory
  • Daily reporting
  • Scheduling
  • Financials
  • Contracts
  • Back up storage
Really enjoy using procore as our software programe

Evaluating Procore and Competitors

  • Product Features
  • Product Usability
  • Third-party Reviews
Procore has all of the features needed in order to successfully manage a construction project. It's user friendly, and easy to learn for all different styles.
I wouldn't change, we are very satisfied with Procore and continue to find new ways to benefit as a company from it.

Procore Implementation

You need to fully buy into this program to gain its full potential.
  • Getting everyone to buy in was difficult. This industry is primary an older generation, so change is more difficult.
  • Integrating financials, has been a challenge and it not complete yet.

Procore Support

Every time i needed support, it was received in a timely matter. The answers for the most part have always worked out.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
When we first started using procore, i had a question on how to upload submittals. I reached out via the IM messaging and within minutes, i had a response and resolution.

Using Procore

Overall i think the program is very user friendly. It has great how to videos on each area to walk you through exactly how to do everything.

It also has a great app which lets you us this tool on the go and in the field, which in our industry is huge.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating and writing RFI's.
  • Uploading drawings
  • Uploading photos
  • Adding subcontractors to projects
  • Submittals can get a bit confusing
  • Financials - Only because we have not used yet
Yes - The procore app works great, it is sometimes easy to use than the desktop

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