Great firewall value per Mbps scanned with real throughput numbers for right sizing. Included logging and reporting tools.
December 24, 2021
Great firewall value per Mbps scanned with real throughput numbers for right sizing. Included logging and reporting tools.
Score 10 out of 10
Vetted Review
Overall Satisfaction with WatchGuard Network Security
We use WatchGuard Firewalls to add [a] layer of protection to the Internet-facing and private bandwidth edges of our own internal, data center (for hosting services), and client networks.
- Great combination of easy to configure but still maintaining a lot of in-depth features and control available if desired
- WatchGuard Cloud [is ]included on basic and total security packages to provide [a] valuable look into [an] activity that passes through the firewall. (A lot of other platforms such as Meraki you need to simply use Syslog and third-party tools to get insights and look for issues that need remediation)
- Cohesive integration with other products such as AuthPoint for MFA adds value you can't get from traditional RADIUS only integrations of other platforms.
- Publicly published roadmaps of upcoming innovations and features.
- Cost per Mbit scanned using TRUE throughput numbers are a great value.
- Included logging and reporting through WatchGuard Cloud saves on costs of additional products.
This is not applicable as we ARE a network security partner of WatchGuard. We do receive support from local WatchGuard channel team if requested.
WatchGuard Cloud included in Basic and Total Security Suite is a great tool for getting insights into the data processed by the firewall. For example, you can block connections to TOR network via Application Control. With WatchGuard Cloud, you can drill down and find the source of that activity to investigate and/or remediate. The DNSWatch included in [the] Total Security Suite can save on the cost of DNS filtering services.
We found WatchGuard [Network Security] has a great combination of deep down controls of traffic when desired but [is] still easy to configure and maintain. We also trust their published throughput numbers compared to specialty configs needed to match published throughput with their competitors.
Do you think WatchGuard Network Security delivers good value for the price?
Yes
Are you happy with WatchGuard Network Security's feature set?
Yes
Did WatchGuard Network Security live up to sales and marketing promises?
Yes
Did implementation of WatchGuard Network Security go as expected?
Yes
Would you buy WatchGuard Network Security again?
Yes
WatchGuard Network Security Feature Ratings
WatchGuard Network Security Support
As a Platinum partner we receive support from WatchGuard for our own use of the product or to open tickets when needed for supporting mutual clients.
Yes - Critical issues are resolved in a timely fashion. For non critical issues, sometimes WatchGuard does consider items we think of as bugs as more of a feature request.
Was able to reach support late in the day and they got an RMA replacement out next-day-air shipped the same day to deal with a power supply issue. They answered right away and trusted our already performed troubleshooting steps to get the RMA processed
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using WatchGuard Network Security
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Day to day functionality such as quickly adding a WebBlocker exception is simple.
Yes - I would consider WatchGuard Cloud a mobile interface available since it works from mobile.