What users are saying about
24 Ratings
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Top Rated
155 Ratings
24 Ratings
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Score 8 out of 100

Klaviyo

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Top Rated
155 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

  • 7Sheep ranks higher in 2 feature sets: Lead Management, Platform & Infrastructure
  • Klaviyo ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

7.3

7Sheep

73%
8.1

Klaviyo

81%
Klaviyo ranks higher in 7/9 features

WYSIWYG email editor

8.3
83%
21 Ratings
8.1
81%
59 Ratings

Dynamic content

6.9
69%
16 Ratings
7.5
75%
63 Ratings

Ability to test dynamic content

5.9
59%
14 Ratings
7.2
72%
59 Ratings

Landing pages

6.6
66%
16 Ratings
8.0
80%
2 Ratings

A/B testing

6.3
63%
5 Ratings
8.3
83%
60 Ratings

Mobile optimization

7.8
78%
20 Ratings
8.0
80%
64 Ratings

Email deliverability reporting

8.4
84%
42 Ratings
8.3
83%
80 Ratings

List management

7.9
79%
21 Ratings
8.5
85%
66 Ratings

Triggered drip sequences

7.6
76%
17 Ratings
8.8
88%
58 Ratings

Lead Management

7.4

7Sheep

74%
6.6

Klaviyo

66%
7Sheep ranks higher in 3/4 features

Lead nurturing

8.0
80%
16 Ratings
8.2
82%
48 Ratings

Lead scoring and grading

6.6
66%
5 Ratings
5.7
57%
14 Ratings

Data quality management

7.8
78%
20 Ratings
6.4
64%
16 Ratings

Automated sales alerts and tasks

7.1
71%
16 Ratings
5.9
59%
15 Ratings

Campaign Management

8.6

7Sheep

86%

Klaviyo

Feature Set Not Supported
N/A
7Sheep ranks higher in 2/2 features

Calendaring

9.1
91%
1 Rating
N/A
0 Ratings

Event/webinar marketing

8.0
80%
10 Ratings
N/A
0 Ratings

Social Media Marketing

8.3

7Sheep

83%

Klaviyo

Feature Set Not Supported
N/A
7Sheep ranks higher in 2/2 features

Social sharing and campaigns

8.3
83%
2 Ratings
N/A
0 Ratings

Social profile integration

8.3
83%
2 Ratings
N/A
0 Ratings

Reporting & Analytics

6.8

7Sheep

68%
7.4

Klaviyo

74%
Klaviyo ranks higher in 2/3 features

Dashboards

6.4
64%
20 Ratings
7.8
78%
64 Ratings

Standard reports

6.4
64%
21 Ratings
7.8
78%
61 Ratings

Custom reports

7.6
76%
12 Ratings
6.8
68%
28 Ratings

Platform & Infrastructure

7.6

7Sheep

76%
6.8

Klaviyo

68%
7Sheep ranks higher in 4/4 features

API

8.5
85%
10 Ratings
8.1
81%
45 Ratings

Role-based workflow & approvals

6.8
68%
13 Ratings
6.2
62%
17 Ratings

Customizability

7.8
78%
18 Ratings
7.7
77%
21 Ratings

Integration with Salesforce.com

7.3
73%
1 Rating
5.0
50%
1 Rating

Attribute Ratings

  • Klaviyo is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.1

7Sheep

81%
22 Ratings
9.1

Klaviyo

91%
67 Ratings

Likelihood to Renew

8.2

7Sheep

82%
3 Ratings
10.0

Klaviyo

100%
2 Ratings

Usability

7.0

7Sheep

70%
2 Ratings
8.0

Klaviyo

80%
3 Ratings

Support Rating

8.2

7Sheep

82%
6 Ratings
9.0

Klaviyo

90%
1 Rating

Implementation Rating

7Sheep

N/A
0 Ratings
10.0

Klaviyo

100%
1 Rating

Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Read full review

Klaviyo

Klaviyo is really built for converting so if you are sending informational content either to your subscribers or internal comms, it is better to look elsewhere. If you send an email of this kind, people will not click and purchase and it will bring down your overall analytics to seem like your click-through, purchase values, etc. rates are low. Klaviyo is great however at flows and getting people engaged when they first subscribe or take certain actions (browse abandonment, cart abandonment, welcome series, etc.)
Read full review

Pros

7Sheep

  • When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists.
  • We also use 7Sheep for reporting on communications activities.
  • 7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys.
  • The drag and drop HTML editor makes things look good without a lot of extra effort.
Read full review

Klaviyo

  • Email automation that nurtured new prospects with education and promotion content.
  • List segmentation. We could segment our list by behavior, purchase history and by demographics. This gave us more views into the customer segmentation.
  • Promotion emails. the high delivery rate of Flash sales, discounts, and promotions that drove sales
  • SMS messaging. We could time SMS messaging to be aligned with email promotion to give a more omni marketing approach to CRM
  • Reporting. Klavio provided excellent reporting by campaign and marketing period. It was able to track open rate, CTR, conversion and revenue.
  • Creative Management. Klavio allowed us to store graphics from previous campaigns and use them in future marketing efforts
  • Campaign Builder. the email builder mechanism is outstanding allowing for graphic, text, shapes and images all to be incorporated in HTML emails
  • Testing. The AB testing function allowed for campaign optimization
Read full review

Cons

7Sheep

  • I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
  • I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
  • Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.
Read full review

Klaviyo

  • more access to customer service via phone that instead of live chat
  • segments could be easier to create if there was a clone functionality! I waste a lot of time creating segments that would be saved if I could clone and make edits from previous work I've done
  • there should be functionality to show the over email size before sending, to ensure emails aren't cut off at the end
Read full review

Pricing Details

7Sheep

Starting Price

$59 Single User

Editions & Modules

7Sheep editions and modules pricing
EditionModules
Entrepreneur$591
Small Team$2492
Business$3893
Enterprise4

Footnotes

  1. Single User
  2. Per month, up to 5 Users
  3. Per month, up to 10 users
  4. Above 10 users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Klaviyo

Starting Price

Editions & Modules

Klaviyo editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    7Sheep

    The tool serves our needs and we like the user interface. The few times we contacted support they were super helpful and responsive. When we asked for more integrations they confirmed the integrations we need (e.g. Hipchat) for the near future.
    Read full review

    Klaviyo

    Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
    1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
    2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
    3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
    4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
    Read full review

    Usability

    7Sheep

    It is easy to use and if I do have a problem or question I receive an answer almost immediately.
    Read full review

    Klaviyo

    The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
    Read full review

    Support Rating

    7Sheep

    With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
    Read full review

    Klaviyo

    Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
    Read full review

    Implementation Rating

    7Sheep

    No answers on this topic

    Klaviyo

    Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
    Read full review

    Alternatives Considered

    7Sheep

    I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
    Read full review

    Klaviyo

    While Mailchimp was easy to use, Klaviyo allowed much more customization and flexibility. Klaviyo integrated with all of our apps through Shopify, so it was really a no-brainer when it came down to deciding. The ease of setting up a drip campaign and segmenting the customer base was the icing on the cake, but we were already going to go with Klaviyo.
    Read full review

    Return on Investment

    7Sheep

    • With the translation support we have translated forms into Spanish for our producers and this has been a really positive benefit for them as a partner.
    • I am able to monitor interest in different products very easily and so re-target particular varieties to specific regions.
    • Text message campaigns mean that we can directly engage: especially for physical meetings, tasting reminders and so forth.
    Read full review

    Klaviyo

    • It must reduce its cost.
    • It is a digital marketing tool with so many amazing features that have helped me connect with my audience personally because the data it provides me is always authentic which also helps me to understand what they exactly need.
    Read full review

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