What users are saying about

Acquisio

25 Ratings

Acquisio

25 Ratings
Score 6.6 out of 101

Kenshoo Infinity Suite

26 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

Acquisio

Acquisio is a really good platform to manage search and display campaigns, but it is probably not the best if you want to manage social advertising. If you are really savvy with reporting I would strongly recommend the use of Acquisio. You can make custom reports and send them automatically to your customers. That gives you more time to focus on optimization instead of reporting.
Emmanuelle Ruscio profile photo

Kenshoo Infinity Suite

Kenshoo would be a good tool if your client has extremely high budgets with low CPCs. For small, geo-specific accounts the capabilities have not be built out. Therefore, the tool could not budget pace our 250+ accounts. The main reason we had chosen Kenshoo was because of its budget pacing capabilities. Unfortunately, it did not save us time and created additional budget pacing issues with over pacing our accounts.
No photo available

Feature Rating Comparison

Ad Network Integration

Acquisio
Kenshoo Infinity Suite
6.0
Data Transfer
Acquisio
Kenshoo Infinity Suite
6.4
DSP integration
Acquisio
Kenshoo Infinity Suite
5.6

Ad Campaigns

Acquisio
Kenshoo Infinity Suite
5.6
Ad campaign creation
Acquisio
Kenshoo Infinity Suite
5.8
Ad deployment
Acquisio
Kenshoo Infinity Suite
5.7
Display advertising
Acquisio
Kenshoo Infinity Suite
5.5
Ad display and retargeting segmentation
Acquisio
Kenshoo Infinity Suite
5.5
Sequence targeting
Acquisio
Kenshoo Infinity Suite
5.2

Ad Reporting & Analytics

Acquisio
Kenshoo Infinity Suite
7.2
Ad dashboards
Acquisio
Kenshoo Infinity Suite
6.8
Ad performance reports
Acquisio
Kenshoo Infinity Suite
6.9
Ad conversion tracking
Acquisio
Kenshoo Infinity Suite
6.7
Ad attribution reporting
Acquisio
Kenshoo Infinity Suite
7.1
Cross-channel ad management
Acquisio
Kenshoo Infinity Suite
8.5
Ad forecasting and optimization
Acquisio
Kenshoo Infinity Suite
7.2

Pros

  • Reporting - robust reporting suite that saves hours every week.
  • BBM - manages campaign budgets and optimizes bids.
  • Great customer service.
Melissa Mackey profile photo
  • Kenshoo Search bid policies make bid optimization easy and automated. Optimizations are based off of sophisticated algorithms rather than simple bid rules (although Kenshoo Search also offers these). There are many different policies to choose from. Simply choose your type of goal (example: awareness vs. ROI), choose your metric, and assign to your campaign(s) and/or account.
  • Kenshoo Search reporting offers a large selection of reporting templates that are easily exported to Microsoft Excel. In addition, they also offer dashboard reporting with a variety of different widgets that are easily customizable. This feature makes it extremely easy to view metrics that may normally require manual excel work.
  • Kenshoo Search has a Desktop Editor tool similar to Google Adwords Editor that makes bulk optimizations easy and time efficient. This is a huge resource win for me and my team!
Matt Howarth profile photo

Cons

  • Little support for social management, although some of this is coming soon.
  • Integration with outside platforms for reporting can be a challenge. We struggled to get accurate call tracking data into the platform.
  • Missing some features like labels that we use frequently.
Melissa Mackey profile photo
  • Clunky interface. Reporting & column defaults are not intuitive.
  • Certification program is not helpful.
  • Though their ability to address case issues is better than in past years (self-service ticketing system to now: ability to address cases with reps), still a lot left to be desired.
No photo available

Likelihood to Renew

Acquisio5.4
Based on 6 answers
I think the platform, with the latest release updates has a lot of great potential. The main decision, currently, is price and how that gets passed on to our clients. There has to be a conscious decision made on platform cost vs client spend and overall budget vs revenue.
No photo available
Kenshoo Infinity Suite7.8
Based on 3 answers
It's great to have a product like Kenshoo Social. It has a lot of data and is a great tool to use. Honestly, I think we would have looked somewhere else if we didn't have some much data and time invested into the platform. We had used it across search and social, so we invested a lot of time to get it running smoothly. It is very expensive and we think we could have gone elsewhere to get the same results over time. Once they have your data and the system is running smoothly, it's very difficult to go elsewhere
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Usability

Acquisio6.0
Based on 2 answers
The updates they have recently made have been time consuming to keep up with
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No score
No answers yet
No answers on this topic

Support

Acquisio8.2
Based on 3 answers
My experience with Acquisio is a tale of two situations. We had a customer service rep named Jeannie who was supernaturally gifted at anticipating and solving our issues. Her response time was so fast it felt like she was responding before I even hit SEND on our emails. Jeannie was deservedly promoted and support has been a little slower and we have had to make multiple requests to get answers since.
No photo available
No score
No answers yet
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Implementation

Acquisio8.0
Based on 2 answers
I was not part of the initial implementation
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Not quite as seamless as Marin whose editing tool seemed better but also not as expensive and fit better into our agency's budget.
Tom Bonanno profile photo
I definitely prefer Marin for paid search only accounts. I select Kenshoo when my client also purchases Google shopping media, since their proprietary tools there are best in class.
No photo available

Return on Investment

  • I would say it's had a positive impact, since we can aggregate ROAS data more easily for eComm, especially.
Amanda West-Bookwalter profile photo
  • Improved CPL in lead gen campaigns
  • Expanded targeting suggestions helped get the ads in front of eyeballs not otherwise considered
  • The amount of time saved using Kenshoo Social was huge for us
Jonathan Warner profile photo

Screenshots

Pricing Details

Acquisio

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kenshoo Infinity Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details