What users are saying about

Act-On

328 Ratings

Zoho SalesIQ

16 Ratings

Act-On

328 Ratings
Score 7 out of 101

Zoho SalesIQ

16 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

Act-On

I think Act-On would work equally well for small to large companies. If you are less confident or experienced in automation and funneling, Act-On genuinely invests in the expertise to guide and support you so you can be continually learning and developing your skills and application for the platform. You never feel you are in the deep end
Sue Maldonado profile photo

Zoho SalesIQ

It is very useful software that gives you statistics of what your visitors do on your website, where they are from, how long they spend on your pages and where they are more focused so that you can concentrate on it and achieve more sales. There should be no excuses to lose candidates.
Alexis Correa profile photo

Feature Rating Comparison

Email & Online Marketing

Act-On
7.5
Zoho SalesIQ
WYSIWYG email editor
Act-On
7.3
Zoho SalesIQ
Dynamic content
Act-On
6.9
Zoho SalesIQ
Ability to test dynamic content
Act-On
6.6
Zoho SalesIQ
Landing pages
Act-On
7.8
Zoho SalesIQ
A/B testing
Act-On
8.0
Zoho SalesIQ
Mobile optimization
Act-On
7.7
Zoho SalesIQ
Email deliverability
Act-On
8.8
Zoho SalesIQ
List management
Act-On
6.0
Zoho SalesIQ
Triggered drip sequences
Act-On
8.3
Zoho SalesIQ

Lead Management

Act-On
6.7
Zoho SalesIQ
Lead nurturing
Act-On
6.3
Zoho SalesIQ
Lead scoring and grading
Act-On
6.9
Zoho SalesIQ
Data quality management
Act-On
7.1
Zoho SalesIQ
Automated sales alerts and tasks
Act-On
6.4
Zoho SalesIQ

Campaign Management

Act-On
7.5
Zoho SalesIQ
Calendaring
Act-On
6.8
Zoho SalesIQ
Event/webinar marketing
Act-On
8.3
Zoho SalesIQ

Social Media Marketing

Act-On
6.7
Zoho SalesIQ
Social sharing and campaigns
Act-On
6.4
Zoho SalesIQ
Social profile integration
Act-On
7.0
Zoho SalesIQ

Reporting & Analytics

Act-On
5.3
Zoho SalesIQ
Dashboards
Act-On
4.7
Zoho SalesIQ
Standard reports
Act-On
5.7
Zoho SalesIQ
Custom reports
Act-On
5.6
Zoho SalesIQ

Platform & Infrastructure

Act-On
6.5
Zoho SalesIQ
API
Act-On
8.0
Zoho SalesIQ
Role-based workflow & approvals
Act-On
6.4
Zoho SalesIQ
Customizability
Act-On
5.1
Zoho SalesIQ
Integration with Salesforce.com
Act-On
8.0
Zoho SalesIQ
Integration with Microsoft Dynamics CRM
Act-On
4.1
Zoho SalesIQ
Integration with SugarCRM
Act-On
7.1
Zoho SalesIQ

Pros

  • Lead nurturing
  • Marketing list segmentation
  • Providing an insight into user behaviour, allowing for a more granular analysis of your current prospects
Andrew Smith profile photo
  • Know where your visitors come from
  • The time spent in a specific place
  • If they are a recurring visitor
  • Number of visits received by a person (visitor)
Alexis Correa profile photo

Cons

  • There is only one thing that I can honestly say I wish they would change. If you send an email from Dynamic CRM, it does log the email in the history which is nice. However, you can't preview or view the email in your CRM system. It provides you with a link that drives you out of that system and into Act-On.
Melodie Pierson profile photo
  • Improve the mobile app. Make it more similar to the portal but flexible to navigate.
  • Automatic leads (or actions). When a visitor meets some conditions, open a window requesting a name and email (and/or additional information).
  • Visit goals. When a visitor is the X visitor of this place today (for the month). Something like that could be cool.
Alexis Correa profile photo

Likelihood to Renew

Act-On8.9
Based on 112 answers
Act-On Software is becoming an extension of our business!
Jim Lovelady profile photo
No score
No answers yet
No answers on this topic

Usability

Act-On7.2
Based on 31 answers
It's easy to get around and makes logical sense
Chad Stewart profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Act-On9.1
Based on 14 answers
This product has never been down when I needed it
Ian Nate profile photo
No score
No answers yet
No answers on this topic

Performance

Act-On8.2
Based on 13 answers
Act-On just keeps improving.
Angie J Anderson profile photo
No score
No answers yet
No answers on this topic

Support

Act-On8.8
Based on 38 answers
I've never had a bad experience with support. I can get someone on the phone right away and they are always able to help.
Greg Pope profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Act-On8.7
Based on 4 answers
My Account Manager has led me through countless amounts of training on the product as a whole and through some of my integrations.
Vinny Poliseno profile photo
No score
No answers yet
No answers on this topic

Online Training

Act-On9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz profile photo
No score
No answers yet
No answers on this topic

Implementation

Act-On8.6
Based on 22 answers
Trust your success counselor. All 3 had have been spectacular.
Charles Harte profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I'm sure our team went through the whole vetting process. I was not involved in that part so I am unable to really say how Act-On compares to other solutions in the market. I can say that my experience has been nothing less than excellent and that I think my team made the right decision
Melodie Pierson profile photo
I think that Zoho Salesiq is the missing complement to Google Analtytics. There are very complete and detailed statistics that you receive from Google Analytics but with Zoho Salesiq you have an additional live chat that allows you in any moment to establish contact with your visitors. The Zoho team knows and is always improving their software and the support team is excellent.
Alexis Correa profile photo

Return on Investment

  • As stated in a previous section, one positive impact we have seen so far is the fact that we are more productive and efficient. We are no longer chasing after prospects that are not really interested in purchasing our product.
  • Our marketing team is able to produce nice reports to present at our team meetings every week.
  • The customer support has been so amazing. I needed help with something and had my answer within an hour! I was very impressed by the level of service Act-On provides to their customers.
Melodie Pierson profile photo
  • Offering this support service gives my company more value.
  • I have received new clients.
  • Zoho always improves and that is positive. You do not need the most expensive plan, you can grow according to your needs.
Alexis Correa profile photo

Pricing Details

Act-On

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Act-On Editions & Modules
Act-On
Edition
Professional
$9001
Enterprise
$2,0002
1. per month (starts at 2,500 active contacts)
2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

Zoho SalesIQ

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho SalesIQ Editions & Modules
Zoho SalesIQ
Additional Pricing Details