What users are saying about

ActiveCampaign

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Top Rated
67 Ratings
Top Rated
46 Ratings

ActiveCampaign

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Top Rated
67 Ratings
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Score 8.5 out of 101
Top Rated
46 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

ActiveCampaign

For the small business who is just getting started or has a list smaller than 2,500 contacts, ActiveCampaign is a leader in smart communication. Compared with free (or cheap) alternatives like MailChimp or Constant Contact, the feature set provides a lot more value. The one real caveat here is that you have to really want to use the features. For someone who is happy to just send out their monthly newsletter, this might be more than you need.
Nicholas De Salvo profile photo

Robly

The service that Robly provides is useful in many different business types. Personally I think it is most effective when used for the following:- Non-Profit organizations / fundraising- Retail
Sterling Simon profile photo

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
7.7
Robly
7.7
WYSIWYG email editor
ActiveCampaign
7.7
Robly
7.5
Dynamic content
ActiveCampaign
7.3
Robly
7.4
Ability to test dynamic content
ActiveCampaign
7.4
Robly
Landing pages
ActiveCampaign
6.7
Robly
A/B testing
ActiveCampaign
7.1
Robly
7.0
Mobile optimization
ActiveCampaign
7.7
Robly
7.5
Email deliverability
ActiveCampaign
8.3
Robly
8.2
List management
ActiveCampaign
8.1
Robly
8.0
Triggered drip sequences
ActiveCampaign
9.3
Robly
8.0

Reporting & Analytics

ActiveCampaign
7.0
Robly
7.9
Dashboards
ActiveCampaign
7.0
Robly
Standard reports
ActiveCampaign
7.2
Robly
7.9
Custom reports
ActiveCampaign
6.8
Robly

Pros

  • The automation interface is fairly intuitive to work through and offers powerful, flexible features.
  • For the price and features it offers, it's the best value of any automation service that exists today.
  • It has a TON of options for the advanced user to tinker and test with.
Nicholas De Salvo profile photo
  • Ease of use: Robly handles in much the same way that Microsoft Office does, which makes it very easy to use with very little training. The editing tools are clear and well laid out, and the process of creating a mass email is laid out in a step-by-step fashion which helps ensure that no steps are missed.
  • Great customer service: We switched to Robly because of, among other things, their great customer service. Questions are answered promptly, and there are excellent online support services including instructional videos, knowledge based posts, online chat, and email. It is always easy to interact with Robly, whether to resolve a glitch with payment, or to learn how to use a function of the platform.
  • Competitive pricing. We are a small nonprofit, so cost is an important factor for us. Robly offers a special rate for nonprofits, which allows us to get great service for a very reasonable rate.
Maria Wong profile photo

Cons

  • Campaign sending has a few too many steps to go through, would love to see more on one page
  • More organizational tools for sent, drafts, and different list emails other than just one level tagging would be great
  • Visual email scheduling for newsletters on a calendar would be a huge improvement to the list style. Drag and drop to reschedule emails would be a godsend!
Steena Brown profile photo
  • I would like to see personalization of outgoing emails.
  • I would like to see them interface better with Wix.
Kate Solisti profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Robly8.2
Based on 1 answer
Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Hannibal Pharaon profile photo

Usability

No score
No answers yet
No answers on this topic
Robly7.3
Based on 1 answer
We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Hannibal Pharaon profile photo

Support

No score
No answers yet
No answers on this topic
Robly7.3
Based on 1 answer
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Hannibal Pharaon profile photo

Implementation

No score
No answers yet
No answers on this topic
Robly7.3
Based on 1 answer
We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Hannibal Pharaon profile photo

Alternatives Considered

Backend user experience is much more streamlined and robust than AWeber. AWeber also triggers weird spam wall blocks occasionally when integrating with other system’s automated forms. MailChimp simply doesn’t have the features I need.
Steena Brown profile photo
Robly is less expensive and more user friendly than Constant Contact. We selected Robly because of the reduced price and features. Constant Contact fit well with our needs, but when another organization recommended Robly to us and we tried it, we decided to stick with it. We believe we made the right decision.
Stephanie Haas profile photo

Return on Investment

  • It's overall price point is a positive attribute, but the phrase "you get what you pay for" certainly applies here.
  • The negative impact comes with having to answer "I'm not sure I'm able to get that data" when posed with a question from clients or one's own leadership group.
No photo available
  • Our first annual Gala sold out, and we believe a lot of ticket sales were due to the email blasts.
  • Reduced cost for email marketing with more features.
Stephanie Haas profile photo

Pricing Details

ActiveCampaign

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Robly

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details