What users are saying about

ADP TotalSource

15 Ratings

Ascentis HR

175 Ratings

ADP TotalSource

15 Ratings
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Score 6.9 out of 101

Ascentis HR

175 Ratings
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Score 6.6 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Ascentis HR

Well-suited: Providing a one-stop solution for your administrative business needs. You have it all in one package and the ability to build as you see fit.Less well-suited: If you are looking for fancy bells and whistles, you may be disappointed. The system is easy to navigate, but not flashy with graphics, etc.
No photo available

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Ascentis HR
7.2
Employee demographic data
ADP TotalSource
7.3
Ascentis HR
7.9
Employment history
ADP TotalSource
8.3
Ascentis HR
7.7
Job profiles and administration
ADP TotalSource
7.7
Ascentis HR
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Ascentis HR
7.1
Organizational charting
ADP TotalSource
8.5
Ascentis HR
5.8
Organization and location management
ADP TotalSource
7.4
Ascentis HR
7.1
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
Ascentis HR
7.1

Payroll Management

ADP TotalSource
8.7
Ascentis HR
7.4
Pay calculation
ADP TotalSource
8.4
Ascentis HR
7.8
Support for external payroll vendors
ADP TotalSource
9.7
Ascentis HR
7.2
Benefit plan administration
ADP TotalSource
8.7
Ascentis HR
7.2
Direct deposit files
ADP TotalSource
9.0
Ascentis HR
8.2
Salary revision and increment management
ADP TotalSource
9.3
Ascentis HR
7.5
Reimbursement management
ADP TotalSource
7.0
Ascentis HR
6.2

Leave and Attendance Management

ADP TotalSource
8.5
Ascentis HR
7.5
Approval workflow
ADP TotalSource
8.0
Ascentis HR
7.5
Balance details
ADP TotalSource
8.5
Ascentis HR
7.3
Annual carry-forward and encashment
ADP TotalSource
9.0
Ascentis HR
7.5

Employee Self Service

ADP TotalSource
8.3
Ascentis HR
7.6
View and generate pay and benefit information
ADP TotalSource
8.7
Ascentis HR
8.0
Update personal information
ADP TotalSource
8.7
Ascentis HR
8.4
View company policy documentation
ADP TotalSource
8.0
Ascentis HR
7.4
Employee recognition
ADP TotalSource
8.0
Ascentis HR
7.0
View job history
ADP TotalSource
8.4
Ascentis HR
7.3

Asset Management

ADP TotalSource
8.0
Ascentis HR
7.0
Tracking of all physical assets
ADP TotalSource
8.0
Ascentis HR
7.0

HR Reporting

ADP TotalSource
8.0
Ascentis HR
6.2
Report builder
ADP TotalSource
8.0
Ascentis HR
6.7
Pre-built reports
ADP TotalSource
8.0
Ascentis HR
6.4
Ability to combine HR data with external data
ADP TotalSource
8.0
Ascentis HR
5.5

Onboarding

ADP TotalSource
8.8
Ascentis HR
6.6
New hire portal
ADP TotalSource
8.5
Ascentis HR
6.9
Manager tracking tools
ADP TotalSource
9.0
Ascentis HR
6.3

Performance and Goals

ADP TotalSource
7.0
Ascentis HR
6.1
Corporate goal setting
ADP TotalSource
6.0
Ascentis HR
6.2
Individual goal setting
ADP TotalSource
8.0
Ascentis HR
6.4
Line-of sight-visibility
ADP TotalSource
6.0
Ascentis HR
5.9
Performance tracking
ADP TotalSource
8.0
Ascentis HR
6.0

Performance Management

ADP TotalSource
7.6
Ascentis HR
6.0
Performance plans
ADP TotalSource
6.0
Ascentis HR
6.0
Performance improvement plans
ADP TotalSource
9.0
Ascentis HR
5.9
Review status tracking
ADP TotalSource
7.0
Ascentis HR
6.3
Review reminders
ADP TotalSource
8.0
Ascentis HR
6.1
Multiple review frequency
ADP TotalSource
8.0
Ascentis HR
5.5

Succession Planning

ADP TotalSource
7.0
Ascentis HR
5.4
Create succession plans/pools
ADP TotalSource
7.0
Ascentis HR
5.2
Candidate ranking
ADP TotalSource
7.0
Ascentis HR
5.5
Candidate search
ADP TotalSource
8.0
Ascentis HR
5.6
Candidate development
ADP TotalSource
6.0
Ascentis HR
5.3

Recruiting / ATS

ADP TotalSource
7.4
Ascentis HR
6.8
Job Requisition Management
ADP TotalSource
6.0
Ascentis HR
6.8
Company Website Posting
ADP TotalSource
8.0
Ascentis HR
7.1
Publish to Social Media
ADP TotalSource
7.0
Ascentis HR
7.0
Job Search Site Posting
ADP TotalSource
9.0
Ascentis HR
6.7
Duplicate Candidate Prevention
ADP TotalSource
6.0
Ascentis HR
6.6
Applicant Tracking
ADP TotalSource
7.0
Ascentis HR
7.0
Notifications and Alerts
ADP TotalSource
9.0
Ascentis HR
6.4

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Recruiting/Onboarding - We typically hire candidates site unseen and send them overseas to work. Ascentis allows us to capture information on the candidates from the recruiting phase all the way through the onboarding phase of the hiring process.
  • Extremely Customizable HRIS - The ability to customize and add tabs to the HR side of Ascentis provides endless opportunities to capture any and all data that needs to be tracked and/or reported on for employees.
  • The Benefits enrollment, open enrollment and carrier connect features of the system have streamlined the Benefits Administration process in my organization to a point where it requires very little time and attention. Once the benefits are set up through Setup Manager and tied to the benefit provider through Carrier Connect, there is very little maintenance or attention required.
Kelly C. Neill, SPHR profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • Although the training provided is well-designed, all of it is webinar-based. A few remote classes with a "live" instructor would be helpful for those of us that are fairly efficient online, however, still appreciate interaction with a human.
  • When Ascentis is trying to assist with selling additional features to an existing client, a more high-touch, less aggressive approach is appreciated.
  • I have had some issues with different passwords for different features. Sometimes confusing.
Monica Loncich, SHRM-SCP profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Ascentis HR5.3
Based on 8 answers
Nothing against Ascentis, but we have outgrown this system far faster than anticipated. Our company has nearly doubled in size from when we first implemented. It has been an excellent starter HRIS but we just need to add additional functionality.Some of the features we are looking for is ability to pull data and build reports. Ascentis really lags in that category. Also looking to add additional functionality such as performance management and payroll - Ascentis offers these, but not in a fully integrated fashion that would really help.
Brian Borkovec profile photo

Usability

No score
No answers yet
No answers on this topic
Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo

Support

No score
No answers yet
No answers on this topic
Ascentis HR7.3
Based on 85 answers
Issues seem to get resolved fairly quickly, can really escalate to someone who has the authority to make decisions/correct asap.
Roy Huron profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

No score
No answers yet
No answers on this topic
Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

No score
No answers yet
No answers on this topic
Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
Tanya Barnes profile photo

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • It helped us go from being a small seasonal employer to a medium sized employer, open year round.
  • It was a hard transition for managers and employees because it was not as user friendly as we had hoped. We have to use a lot of work arounds. Once we were able to get past the initial problems and find the work arounds, it helped to get other employees on the same page.
Tanya Barnes profile photo

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details