CATS ATS vs Paylocity

• Simple to implement, SaaS based tool that needs no in-house IT support or resources
• Customizable reports, labels, fields, applications
• Affordable
• No long term contract, month-to-month with ability to cancel anytime
• Data backups are simple
• Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically

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• It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
• The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
• The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.

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• I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options.
• Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc.

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• The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
• The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
• You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
• There is no sense of urgency or accountability in customer service.
• You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.

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• We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically.
• Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not).

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• The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
• The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
• The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.

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