Likelihood to Recommend It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.
Read full review Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
Read full review Pros Simple to implement, SaaS based tool that needs no in-house IT support or resources Customizable reports, labels, fields, applications Affordable No long term contract, month-to-month with ability to cancel anytime Data backups are simple Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically Read full review Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review Cons I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options. Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc. Read full review Recruiting piece/ATS could be improved. A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example. Could use more room in entering the job for internal notes. Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted. Read full review Likelihood to Renew Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Read full review We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability not recruiter friendly. workflow is not good
Read full review Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review Reliability and Availability Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Read full review Performance pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Read full review Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Read full review I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs with the public.
Read full review We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
Read full review Contract Terms and Pricing Model I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
Read full review Scalability You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically. Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not). Read full review Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly. We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity. Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy. Read full review ScreenShots