HubSpot CRM vs. monday sales CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
monday sales CRM
Score 8.6 out of 10
N/A
monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$10
per month per seat
Pricing
HubSpot CRMmonday sales CRM
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Basic
$12
per month per seat
Standard
$17
per month per seat
Pro
$28
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
HubSpot CRMmonday sales CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMmonday sales CRM
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
We found HubSpot to be far more user-friendly than it's competitors. This is one of the most appealing parts of HubSpot and ultimately why we ended up choosing HubSpot as our CRM. The free version also offers some great features which other CRMs require a paid plan for. The …
Chose HubSpot CRM
Asana & Monday are better project management; Salesforce is far more powerful across the board (except maybe marketing) but way too complex to use and onboard new members onto.
Chose HubSpot CRM
I'm using HubSpot as it is preferred by my client. I like Hubspot, only wish I could drop voicemails.
Chose HubSpot CRM
All in one integration. You can use it for all of what they have to offer.
monday sales CRM
Chose monday sales CRM
I believe monday sales CRM is more flexible for changes and intuitive to operate. HubSpot CRM is more specialized and complex to use. Airtable is not design as CRM but may be used as such, definitely not able to be compared to Hubsport CRM or monday sales CRM which are more …
Chose monday sales CRM
Cost was our main driver in why we chose Monday at this point
Chose monday sales CRM
I would say that it is simply a more interactive tool, that gives you all the features you need to get started, and then lets your evolve your tool with other methods and features as times goes by and your team gets a more mature understanding of the process and ways to improve …
Chose monday sales CRM
Price was what made us choose monday sales CRM. I'd say it's about 60% of the features of the others and about 10% of the price.
Chose monday sales CRM
There isn't anything close to what monday sales CRM does besides Google Sheets but it is less interactive and could easily be messed with. monday sales CRM makes it easy even for people who are technologically challenged to be able to create a board or dashboard to work for …
Chose monday sales CRM
Hubspot has a terrible interface and it's far more expensive than monday. In monday I could create my workspaces and dashboards on a whim, while I really struggled to do it on Hubspot.
Chose monday sales CRM
HubSpot overpromises and underdelivers, whereas monday sales CRM R is very clear about what it can do without selling its capabilities. The price is way better too since you can test things out and upgrade as you need more team members or more features. I’d never recommend …
Chose monday sales CRM
I don't need 50 words to tell you how monday.com compares to the others; monday.com knocks it out of the park and then some. We have never looked back.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HubSpot CRMmonday sales CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1547 Ratings
3% above category average
monday sales CRM
7.2
52 Ratings
6% below category average
Customer data management / contact management8.61495 Ratings8.650 Ratings
Workflow management8.31461 Ratings7.350 Ratings
Territory management6.4184 Ratings6.927 Ratings
Opportunity management8.21398 Ratings7.346 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41504 Ratings7.037 Ratings
Contract management8.0185 Ratings6.432 Ratings
Quote & order management7.41014 Ratings00 Ratings
Interaction tracking8.31450 Ratings6.936 Ratings
Channel / partner relationship management7.8186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1025 Ratings
1% below category average
monday sales CRM
-
Ratings
Case management7.3955 Ratings00 Ratings
Call center management7.6823 Ratings00 Ratings
Help desk management7.3875 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.4
1364 Ratings
11% above category average
monday sales CRM
7.7
39 Ratings
2% above category average
Lead management8.41286 Ratings7.739 Ratings
Email marketing8.51296 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.6
1413 Ratings
0% above category average
monday sales CRM
7.2
48 Ratings
5% below category average
Task management8.01355 Ratings8.147 Ratings
Billing and invoicing management6.9699 Ratings6.332 Ratings
Reporting7.71250 Ratings7.241 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.8
1380 Ratings
3% above category average
monday sales CRM
7.1
49 Ratings
7% below category average
Forecasting7.51082 Ratings7.041 Ratings
Pipeline visualization8.21308 Ratings7.947 Ratings
Customizable reports7.81271 Ratings6.541 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1318 Ratings
2% below category average
monday sales CRM
8.4
45 Ratings
11% above category average
Custom fields8.01291 Ratings8.745 Ratings
Custom objects7.81119 Ratings8.538 Ratings
Scripting environment6.3132 Ratings8.025 Ratings
API for custom integration7.6912 Ratings8.526 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1276 Ratings
1% above category average
monday sales CRM
7.9
41 Ratings
5% below category average
Single sign-on capability8.41139 Ratings9.234 Ratings
Role-based user permissions8.51214 Ratings6.741 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.2
869 Ratings
1% below category average
monday sales CRM
-
Ratings
Social data7.3852 Ratings00 Ratings
Social engagement7.1841 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.6
977 Ratings
6% above category average
monday sales CRM
6.2
23 Ratings
14% below category average
Marketing automation7.7970 Ratings6.223 Ratings
Compensation management7.5632 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1162 Ratings
5% above category average
monday sales CRM
7.9
44 Ratings
5% above category average
Mobile access7.91162 Ratings7.944 Ratings
Best Alternatives
HubSpot CRMmonday sales CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMmonday sales CRM
Likelihood to Recommend
8.4
(1590 ratings)
8.6
(60 ratings)
Likelihood to Renew
9.8
(29 ratings)
8.9
(4 ratings)
Usability
8.3
(1444 ratings)
8.5
(56 ratings)
Support Rating
7.0
(23 ratings)
7.2
(56 ratings)
Implementation Rating
7.9
(8 ratings)
8.2
(1 ratings)
User Testimonials
HubSpot CRMmonday sales CRM
Likelihood to Recommend
HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
Read full review
monday.com
I think that for a sales team that already has a digital driven culture its a great tool, and even for people that want to manage projects after the sales. But for teams that are new to digital sales tools, it may cause some deals to fall behind in the beggining, just because the usual way people work is to register what has been done and not to schedule what to do next, and there's other CRM tools that help this to be a automated requirement in the usage os the system.
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Pros
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
Read full review
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Cons
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
Read full review
monday.com
  • Perhaps individual archive boards for individual boards - sometime's it's difficult to locate an archived item to account when something is done so until projects are finished, I often leave items on the board when it could be 'cleaner'
  • More color shades for groups and labels
  • Keep adding new widgets for dashboards to provide an even greater overview
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
monday.com
It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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monday.com
monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
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Return on Investment
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
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monday.com
  • Specifically for equipment tracking, we have been able to build an interactive and extensive database tracking all devices owned by the company in a predominantly remote workforce and decreased loss in that area
  • The onboarding process has been simplified and automated to communicate to all parties involved with minimal interaction. Building out an API would be next! Saves a ton of time in this process and minimizes mistakes.
  • In a start-up environment with shifting priorities, task management in monday.com makes sure things don't disappear entirely as the landscape changes.
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.