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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

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Recent Reviews

It works great!

10 out of 10
April 01, 2024
Incentivized
we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting …
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ActivTrak Review

10 out of 10
March 30, 2024
Incentivized
Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and …
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Exceptional Product

10 out of 10
March 29, 2024
Incentivized
We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the …
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ActivTrak Review

5 out of 10
March 26, 2024
Incentivized
In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Automated data collection (135)
    8.3
    83%
  • Data analysis (134)
    7.9
    79%
  • Data management (124)
    7.4
    74%
  • Pre-built content (120)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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Free

$0.00

Cloud
user/month

Essentials

$10.00

Cloud
user/month billed annually

Professional

$19.00

Cloud
user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.3
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Product Details

What is ActivTrak?

ActivTrak’s workforce analytics help hybrid workplaces boost productivity and maximize results. The company’s scalable, cloud-native SaaS solution gives users visibility into people, processes and technology that mitigate risk and uncertainty. This includes ensuring workforce activity adheres to policies and expectations; improving team productivity and performance; and effectively allocating workforce investments. The solution boasts privacy-first analytics that exclude employees’ personal identifiable information and non-business activity from reporting. Based in Austin, Texas, ActivTrak is led by a team of software industry veterans.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location Insights

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(204)

Attribute Ratings

Reviews

(76-100 of 142)
Companies can't remove reviews or game the system. Here's why
November 15, 2021

Happy with ActivTrak

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used by a single department within the company. It has helped with transitioning to a hybrid/remote work situation. Not only being able to understand productivity and engagement but also software usage has helped us better understand the workload on our teams. In time I do believe it will be adopted by the entire company.
  • Track software usages for licensing purposes
  • Track productivity
  • Provides a user friendly platform
  • Too many tabs on the left. Pages need condensed and more accurate naming
  • Could have better onboarding training
  • More support with how to structure back of house setup
ActivTrak does all the things a monitoring software should do well. It has been helpful in understand the productivity of teams and their software usage.
Charles Spivey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used on our sales team, all of our employees work from home. It helps us with our timesheets and to check on employees to make sure they are not saving customer data.
  • Keeping track of employee time
  • Tracking what the employee does and where
  • Used for training employees
  • Computer and user views are sometimes hard to read.
  • Easy removal of old computers
It is great to help track employee time and what they do, it can be also used for employee training and employee reviews. The only drawback is that if the employee goes to personal websites like banking or medical information / Doctor.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use ActiveTrak across the entire company. The powerful and intuitive tool basically designed to help in the analytics system and managing operations easily and provides reassurance employees are being productive.
  • Trend analysis
  • Data collection and presentation within a user friendly interface.
  • Remote installation within a domain environment is not consistently successful requiring physical installation in some instances. Best practice in terms of group policy to support remote installation would be beneficial.
  • Email alerts when user count exceeds the license numbers.
With a lot of employees working from home, it is nice to be able to look at ActivTrak and see what's being done. We don't look at it on a daily basis, but it is useful to look at it when something needs to be confirmed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In March of 2020, we were forced into moving our staff remote while simultaneously moving the majority of our client base remote. Actually functioning securely was never an issue, this infrastructure was in place for a long time prior. The issue was productivity combined with availability. Some positions lend themselves well to working 'any time' and for these people there was occasionally doubts as to whether they were doing the amount of work that was expected as there was often discrepancies with team members. Activetrak was able to keep everyone honest in this situation and as long as the metrics looked ok we were able to save a lot of time that previously had been wasted digging through logs verifying suspect information. For support workers who need to be available to take calls we noticed an imbalance of calls going to certain users and upon investigating found some people were just not at their station when they said they were - implementing activetrak provided us summary reports that saved a lot of digging through logs and corrected the problem.
  • Confirmation of productivity
  • Keeps people honest
  • I do not have any issues with the product
If the employee is sitting at their desk while working it works perfectly; if they are required to go hands-off for extended periods of time to perform tasks of their device then the value is diminished. This isn't a product issue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The ActivTrak's powerful stealth agent gives you the ability to follow in depth the activity of your users and machines. There are features like the automatic screenshot and the web and application activity that are really [like] helping hands to maintain the population in agreement with your security policies. No excuses, you got all evidence easily in your hands. When we got into the pandemic in 2020 we sent all our users home and it was easy to manage user productivity.
  • User activity screenshot
  • User activity at web and running apps
  • SSO integration with Google Workspace
  • User productivity monitoring
  • The 'View Activities' icon in the top websites menu should open a new browser tab avoiding to use the browser's back arrow
  • There are adds in the menu structure like the features "insights", "coach" or "integrations" that sends you to an upgrade button. This is unproductive and could be separated in the menu structure.
  • Sometimes the blocking feature does not work as well and you got to create rules at the firewall level.
Follow user's real time productivity using ActikTrak's ability to watch users' screen contents, means you can watch Real Time user Screen activity or set up the system to create snapshots that will help you to provide evidence of user screen contents (I did not find any other solution in the market that provides this kind of feature). The productivity and unproductivity tag that helps the admin to classify will demand some hours to set up each application and website and it would be helpful to get some pre-classified insights with AI.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak has been rolled out by myself to all of our staff workstations/laptops. It helps us to monitor their active work hours or if there is any malpractice during work hours like browsing leisure websites/youtube etc. This tool becomes very handy to assess the work from home employees. The analytical tools give us a clear glance over our resources.
  • Providing Insights of all the staff PC's/laptops.
  • Live reports like top users, top websites.
  • Activity screenshots: alarms
  • Feature to categorize productivity/non- productivity.
  • No agents for linux PCs.
  • API for independent integrations.
  • Live monitoring (screen Viewing) can be improved as it doesn't work always.
Activtrak is well suits firms that deal with confidential information and employees are working from home. It helps to have conditional surveillance over our office tools, so unusual activities can be reduced.
October 08, 2021

ActivTrak Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
used to monitor company computers for compliance with software and employees time
  • lets us approve websites as productive/nonproductive
  • the amount of detail it provides on each user
  • good layout for reports
  • the amount of reports offered is limited.
  • we don't need the data analytics like using power bi, just more reports in the main software.
it has been a reliable product, it says what it does. provides great detail on what users are doing
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is used across the entire organization. We use it to track productivity in our teams. The system can also be used in situations where we have employees who are not being productive. If that happens, we can reference ActivTrak for visibility into productivity.
  • Productivity Monitoring
  • Reporting and Dashboarding
  • Reporting without upgrading to a higher level of licensing
  • Better application and website blocking
ActivTrak is great for remote or distributed workforces who are looking to improve productivity in teams.
Ken Berke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Activtrak is used across the entire company. It provides reassurance employees are being productive. It also provides a listing of websites visited so non-business related sites can be addressed with the employee.
  • Monitor productivity of websites and apps/software use.
  • Provides a weekly, daily or a specific timeframe summary.
  • Creates accountability.
  • An easier link to determine if a site or app is productive or unproductive.
Very well suited for call center, sales, or any position that can be monitored via the computer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use ActivTrak within our Sales and Engineering departments.

The Sales team utilizes the insights and data from ActivTrak to drive better conversations between Sales leadership and employees. Managers use the data to see how employees are operating systems and tools and then guide employees on how they may alter their work to be more effective and thus drive greater team output. Also, to ensure employee well-being, prevention of burnout, and productivity trends.

The Engineering Department uses the device for a different reason. They use the tool to monitor contractor and vendor resources to ensure company tools, resources, and data are used according to policies.
  • Provides manager coaching tips to drive more productive 1:1 conversations with employees
  • Provides data to identify areas of potential improvement
  • Provides monitoring for security protocols and data safety
  • Identifies potential areas of employee burnout so managers can proactively engage in well being conversations.
  • Identify change in employee behavior that may be an indicator of disengagement.
  • Find commonalities within high performers that you can adopt across other team members.
  • Administrative tools are getting easier to manage bulk changes for team members
  • Integrate with other employee data sources
  • Being able to identify Microsoft Teams calls or meetings as active time
ActivTrak is an excellent tool to drive greater productivity conversations and performance within roles that team output is easily reported on such as Sales, Support, and Professional Services organizations. This is a great way to keep remote or hybrid teams connected and be able to identify in advance potential burnout or change in behaviors that can start a proactive, strategic conversation to identify areas for potential disengagement in advance to have an opportunity to keep a key performer. This tool also helps employees see how they might be more productive within their working hours to drive great self awareness and their own self management.
September 30, 2021

ActivTrak Is Great!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is used at Alpha to track time students spend on their learning applications.
  • Provides raw data access which is valuable to us.
  • ActivTrak's current categorization system leaves much to be desired. If the system were more robust and specific, then we would not have to rely on the raw data so much.
  • Chromebook tracking is not always reliable and has not been updated recently.
ActivTrak is great if you want access to the raw data as it provides a level of flexibility to perform more analysis and generate your own reports.
Christy claire | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using this tool in our business for quite some time now and that is also in quite many different ways. It is working as a Workforce Analytics Software and we find it to be the best software we have ever used. This tool has solved problems of tracking all the production happening between employees. This tool helps us in gauging if an employee is productive or is a good fit for our organization or not. Hence, to sum up we are truly liking this tool so far.
  • This tool provides us with notifications about employees if they are being overloaded with work.
  • It has proven to be an easy product that is always available for those who you should not be contacting.
  • The product has an amazing alarm feature that lets us know if employees are corrupt or sometimes if files get saved on an external device then this feature saves us.
  • I find the USB tracking system to be a little incomplete because it should be helpful in setting alarms for USB storage devices.
  • The Live Productivity Report Page also needs some improvements like it would have become better if users had the ability to print the page.
I personally think that this tool is adequate for office environments particularly when you have some doubts. I find this tool to be very useful and helpful. Also, the product shows users the categories plus the amount of time they spend in each category just to derive an idea of how they spend time. Overall, I love and enjoy this product a lot and I would highly recommend businesses to give this a shot.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ActivTrak for our design team and those who work out of country. It helps us to track productivity and clients that are being worked on. It helps with the peace of mind that things are getting done.
  • ActivTrak takes screenshots. We don't look at those often, but it is nice to be able take a look and see what clients are being worked on.
  • You can set websites/apps as productive or unproductive. It is useful when taking a quick glance at the productivity chart.
  • The only thing I wish could be done is when you are looking at the top users graph, it would be nice to be able to mark things as productive or unproductive on that graph instead of having to go to a different page to do so.
With a lot of employees working from home, it is nice to be able to look at ActivTrak and seeing what's being done. We don't look at it on a daily basis, but it is useful to look at when something needs to be confirmed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We made the decision to implement ActivTrak to track employee engagement throughout the day and increase productivity for certain employees.
  • The ability to customize rules around notifications and alarms is well-developed.
  • The dashboard for quickly viewing high-level details across all deployments saves time by ensuring results are easily available rather than having to dig and mine for them.
  • I wish ActivTrak sold licenses by the seat instead of in bundles (with a minimum of 5 seats).
  • I was disappointed to see ActivTrak come out with more tiered subscriptions a few months after we were using it - when we started there was a free version and a paid version, but after a few months in the paid version they split it into a free version and two paid versions (so unless you're in the highest tier, you get a subset of the features).
ActivTrak is great for tracking employee engagement, time on task, and alerting on unauthorized use of company assets. It can also help identify potential candidates for burnout. While it's relatively affordable, it's not ideal for small companies/deployments as the pricing requires a minimum of 5 seats.
Kelly Cokorudy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is one of the most used and best platforms available in the market helps in providing workforce analytics and insights that empower people, optimize processes, and use to maximize of technology. The powerful and intuitive tool basically designed to help in the analytics system and managing operations easily. I have been using this platform for a very long time and it has been sated out to be the best platform for me in live reports and automatic reporting functionality makes it easy to use and effective while working.
  • The best feature it gives me insights into my employees where they are spending their time.
  • Its screenshot feature helps to have real-time proof of any suspicious activity.
  • It also helps to see what the websites are doing about their productivity and reports.
  • Reasonable in price.
  • The main drawback that I have been facing while using this platform is that it does not show the active hours of team members. It does not show how much time do employees took to complete the task.
  • It does not give exact information regarding the location.
I have been using this platform for a long time and it is helping me a lot to manage all the work analytics and managing team members. Powerful and intuitive UI with having all the features used to handle employers. I would definitely recommend this to other businesses to use this tool for effective management of employees.
June 12, 2021

Very helpful to us

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActivTrak to observe how our teens are using our devices. It is used by every computer in our department to ensure appropriate usage.
  • Screenshot alarms that give you an idea of how the device is being used.
  • Categorizes how each user is dividing their time.
  • An option for continuous screenshots.
  • Setting up screenshot alarms could be easier.
We have teenagers that use our computers and ActivTrak allows us to observe how they are using the devices and spending their time. It is very helpful with this, and we are able to set alarms to take screenshots to ensure that usage is appropriate. I also like that I can see the categories and the amount of time spent in each category to get an idea of how the teens are spending their time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used to track the productivity of our remote employees. We have many [employees] across the country and [we] need to ensure they are being productive, and performing their assigned duties.
  • Detailed....lets you know everything that is going on.
  • Easy to use, web based, doesn't take up space on your network.
  • Manageable from anywhere, makes things very easy.
  • Automatically adding new users to be tracked shouldn't be the default.
  • I'd like to see Team Pulse as the default page after log in.
  • Menu navigation could be a bit easier.
Perfect for keeping track of remote employees, and it isn't detectable. Therefore, employees will act naturally.

Also makes note of downtime as well, another plus.

Being in a smaller office environment, it's not something I'd use in the office because employees are easier to keep tabs on. ActivTrak definitely has more pluses than minuses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is being used to discover if remote users are making good use of their time and comparing it to their time while in the office. Sadly, there is one that is well below the productivity hours while remote than everyone else. One user thinks that if they are remote they can just tap the screen every once in a while, but ActivTrak will show what screens they access.
  • I like that I can set alarms for when a user plugs in a USB device and can have screenshots of what it is.
  • You can configure different sites and actions as to whether you want them to be a Productive category or another. You can set up Categories for programs and sites like education, email, security, research & reference, to name a few.
  • You can set up Users and divide them into groups or departments. Can set up users at different admin levels.
  • Still learning all the features so can't speak much on what is hard to use or missing.
ActivTrak is well suited in an office environment, especially when you have doubts on if the user is veering from work allowed activity on the web.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
This was deployed to maintain supervision of remote workers. It allows me to monitor the usage and productivity of my staff.
  • Takes screen shots.
  • Allows for categorizing of content to report on employee productivity.
  • Keeps a log of the usage for each staff and allows you to see real working time.
  • Allows you to compare staff productivity.
  • This needs to be able to be deployed remotely for all platforms. Upon update, mine stopped monitoring my staff PC's. I would have to have their computer to update- not convenient.
The update and the fact that it stopped monitoring really is the only reason I am not completely happy with this product. The features are wonderful. In a remote environment, people do not always have access to the PC they are monitoring.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is being used in various departments as a means to review daily activity while employees are working remotely. It has helped us significantly in understanding each employee's daily workload and success.
  • Reviews each website that is being utilized.
  • Provides notifications if employees are close to burning out due to work overload.
  • Provides an easy quick look into who is available and who is not should you need to contact them.
  • Lots of glitches: Screen sometimes doesn't show an employee or the names are all blank even though I know they are working.
Other than the glitches, it is working well for us.
Carlos Espinoza Herrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I’m an external auditor so my work is in the client’s office always. Because of the coronavirus pandemic, I had to change my work plans and I worked in my house and my employees did too. ActivTrak was useful to supervise assignments and productivity of my employees and I was able to fulfill my audit contracts with my clients. ActivTrak has been like my partner during this time.
  • Increased control.
  • Increased efficiency.
  • Increased productivity.
  • Slow in web response.
  • No app for cellphones.
  • Other reports.
It is important for reviewing statistics and real-time situations. ActivTrak provides many ways to manage the team, analyze productivity, track web pages visited, and establish new methodologies and strategies for me and my team to meet compliance requirements and be more responsive to our clients. It's a powerful website and the support of ActivTrak team is good!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is used across the entire organization to address remote work (and general) productivity. We have created departmental groups with different permissions/classifications based on the departments' workflows. ActivTrak offers easy-to-understand reports coupled with screenshots to provide real-time insights into what our employees are doing during business hours.
  • MacOS integration
  • Granular permissions/triggers
  • Easy to understand dashboard
  • Intuitive reports
  • Omitting a global admin does not always work, requiring manual omission on a per machine basis.
  • Recalling screenshots could be easier.
  • Deployment in Firefox requires an extension.
ActivTrak is well suited for remote workers and for positions that require workers to be on their computers most of the workday. We use it for proactive corrections when employee's productivity drops. ActivTrak is not well suited for shared workstations if the users do not have individual accounts on the shared workstation.
Ian Gallant | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With many of our employees working from home, it’s a way of being able to make sure the offsite employees are staying busy and on track. It’s also a great tool for all employees, as we use it to check productivity per team. Employees have access to see their coworker's productivity within their team. I personally use it as a tool to motivate teammates.
  • Tracking work time: start & stop
  • Productivity
  • Screenshots
  • Unknown at this time
As a manager, it’s a great tool to review and make sure employees are starting and stopping their day as per their work hours while working from home. Keeping an eye on websites that employees shouldn’t frequent. Keeping employees on track with their work.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use ActivTrak to measure employee productivity for our clients. Our clients have used it to successfully prove that their employees were more productive when working from home, especially during the pandemic. This has allowed our clients in some cases to decide to permanently allow work from home, saving money on rental costs and office costs.
  • Categorizing employee habits and tasks as productive or un-productive
  • Screenshots to verify productivity
  • Redaction of PII in screenshots
  • Comparing productivity of multiple employees for motivation or review purposes
  • Some employers are reluctant to use ActivTrak as it could be viewed as a legal gray area or invasion of privacy
  • Some employers do not see the benefit for the cost
ActivTrak works great in businesses that need to keep careful track of employee activity, where there is a high chance of data theft or financial theft, such as a banking institution. ActivTrak works great where PII is involved. ActivTrak works great where a company wants to measure their employees productivity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActivTrak is being used by our organization to monitor our employee’s productivity and usage patterns. ActivTrak helps us address the issue of employees working too much or too little and running the risk of burnout. We are also able to use ActivTrak to pick the best times for departmental and companywide meetings.
  • Application tracking
  • Web usage tracking
  • Burnout risk
  • Less add on products
  • Ad-hoc reporting
ActivTrak is useful for a company of any size that is looking to monitor employee productivity. ActivTrak is also very useful in gaining insights into employee work patterns, application usage, and focus. ActivTrak may not be useful to accompany that does not want to dig to deep into employee activities.
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