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Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be …
Starting at $10 per month
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What is Confluence?
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
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Popular Features
- Document collaboration (104)9.090%
- Access control (102)8.787%
- Notifications (107)8.282%
- Search (107)6.868%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Free for 10 Users
Standard
$5
Cloud
Per User Per Month
Premium
$10
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/conf…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen
YouTube
Atlassian Confluence 101 - Delete and Restore a Page
YouTube
Atlassian Confluence 101 - Organize Pages
YouTube
Sibling Tabs User Macro for Atlassian Confluence
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Confluence?
Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Confluence Features
Project Management Features
- Supported: Task Management
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Internal knowledgebase
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Confluence Integrations
Confluence Competitors
- Microsoft Yammer
- Microsoft SharePoint
- OpenText Vibe
- Socialtext (discontinued)
- Traction TeamPage
- HCL Notes
- OpenText Enterprise Content Manamagement (ECM)
Confluence Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Confluence starts at $10.
Reviewers rate Integrates with Outlook highest, with a score of 9.6.
The most common users of Confluence are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(2110)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be an effective solution for various use cases across departments and teams. For example, Confluence serves as a central document system for product owners and product management, storing important project documents and related information. It is also used as an internal Wikipedia and knowledge base, providing how-to guides, descriptions, and tracking project status.
Confluence plays a crucial role in facilitating communication and coordination within organizations. It helps teams effectively share knowledge, onboard new employees, and provide assistance to other teams by finding configuration files and debugging information. Many users appreciate its ability to document procedures and information in an easily accessible way, creating a centralized repository for organizational documentation.
With its wide range of features, Confluence is utilized for collaboration, project management, process and quality management, and knowledge management. It enables teams to coordinate tasks more easily, ensuring everyone has access to the necessary information. The software is also valued by IT departments as a knowledge base and internal web space. Additionally, it serves as a valuable agile tool for custom development services, providing a centralized place for documentation and integration with other tools.
Overall, Atlassian Confluence offers a robust platform for enhancing teamwork and knowledge sharing within organizations. Its versatility makes it suitable for various industries and departments, improving communication, productivity, and information accessibility.
Users recommend using Confluence for creating, storing, and retrieving business-critical resources. They suggest using Confluence for documentation work, especially in an agile project management environment. Users find Confluence to be a great tool for remote teams to work together and increase efficiency. They also recommend it for team collaboration and seamless project work. Users suggest using Confluence to eliminate communication gaps and improve visibility and backtracking. They think Confluence is excellent for sharing information and integrating with other tools. Additionally, reviewers recommend Confluence for workplaces with flexible schedules and remote working. They suggest considering Confluence when using other Atlassian tools for excellent integration. Users recommend using Confluence for team development documentation and any type of organizational documentation needs. They find Confluence easy to use and believe it makes documentation fun and easier to record. Users suggest using Confluence along with Jira for the best experience. They also recommend establishing a system for creating neat Confluence pages. Users suggest considering Confluence if already using the Atlassian suite but mention the need for improvements in integrations and editing abilities. Additionally, users recommend Confluence only if using Jira, as it may save money compared to other options. However, they suggest considering other options if complicated needs are required.
Attribute Ratings
Reviews
(76-100 of 125)Companies can't remove reviews or game the system. Here's why
December 10, 2018
Confluence for a software company
The entire organization uses it for storing internal information (almost like an encyclopedia of the company). Each department handles their own space within Confluence.
December 08, 2018
A Good Collaboration and Information Management Tool
We use Confluence across our organization, but only for those collaborating on projects. In our case, we are designing a new business platform that requires extensive information gathering, sharing, and planning. We use Confluence to organize that project into teams, track to do items, share information, record meeting minutes, etc.
September 06, 2018
The best thing for documentation.
- After getting comfortable with Confluence, it is very efficient and easy to do documentation.
- It allows to import and export the information stored in any format.
- It allows for the other team members to have joint access to the information.
- It helps in optimizing any work for a company.
- It is compatible with every Atlassian product.
- Apart from advantages, it has some cons as well. It sometimes faces performance lack.
- Some integration features are difficult to figure out and take time to get comfortable.
- Takes the huge amount of space, as a result, takes time to load as well.
We use Confluence across our organization. We all work remotely so it is a place where we can collaborate on projects, we post our meeting agendas, we post tutorials, training, etc. Any content that employees need to access to do their jobs we put on Confluence. For example, we can put processes on how to complete certain tasks on confluence and we also task each other to complete certain items.
Confluence is being used at my organization to track action items, high level requirements, and decisions that are made in meetings.
May 18, 2018
Big and complicated but will get the job done
Confluence is used by the whole company as a repository for managing and storing business information. It is a central repository for information that we all use on a daily basis to record ideas, communicate and coordinate product releases and manage business requirements for our development process. We also use Confluence as a way for the tech team to communicate with the business and marketing departments in the company.
February 01, 2018
Confluence seems to be very good early on
Up until recently, my only interaction with Confluence was through clients that used it. I would typically access designs or mock ups within Confluence. Internally, we have used Jira for a long time, but always used other tools for project asset organization/reference. We made the move to Confluence within the last couple of months in order to make things easier to between project management and asset organization as Confluence and Jira work directly with one another.
January 24, 2018
Atlassian Confluence Review
Atlassian Confluence is being used as a knowledge base for our entire organization. The software enables our staff to share knowledge easily, across our different offices around the world. We have created different sections of the knowledge base, so each department has their own "area" if you will on the platform, where staff from each department can post relevant information company-wide. This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge.
January 17, 2018
Atlassian Confluence - basic user review
We (stake managers who write stories for the development team) use it for creating the backlog for the development team and the development team uses it for managing sprints. The interface is very intuitive, so even users with no experience or knowledge of the process can easily understand it. Confluence helps us prioritize different development tasks from the business and revenue standpoint and we can also track how successful our dev team was in each sprint, which makes estimation of the following sprits easier.
January 16, 2018
Good, simple tool for collaboration
Confluence is used as a wiki in our backend when multiple users need to see information or [to] update pages.
January 16, 2018
Complex project workhorse
At my current company different teams have some freedom to choose organizational tools as they see fit. I have used Confluence for the most part of the year, as part of a new product development engagement in the software engineering department of one of our consumer brands. In this particular project it is used as an agile communication and collaborative documentation tool.
January 15, 2018
Knowledge Sharing and Process Management - The easy(ier) way
Atlassian Confluence has been instrumental in documenting the evolution in our business practice in a wide variety of topics. We use it to disseminate information ranging from HR, to technical knowledge sharing, to procedural administration. Associates of all levels use it to share, learn, publish and research as well. The front end is easy to use and the customization abilities allow for a professional look that is appealing to readers and contributes to a positive user experience (UX).
January 12, 2018
Get Work Done Together
Confluence is being used in our organization across marketing, sales, enablement and the executive team. It is currently being used as a data repository for marketing materials and sales enablement materials. It serves as a place where my team members can add in work, comment on documents, and collaborate as a team. When new hires come on board, Confluence provides a history of the projects and the work that has already been done.
January 12, 2018
Confluence, solid document management tool
We use Confluence to support internal documentation needs. It provides a version controlled, access manageable, configurable repository of knowledge and documentation for the company. It facilitates indexing and search of the document database for quick access to information. We use it globally in the organization as a clearinghouse of information on everything from technical procedures to organization charting.
January 12, 2018
Fantastic wiki and document management system
For years, our organization was using a mix of Word documents on a file server and files in SharePoint, none of which were synchronized, most were out of date and nobody knew where to look for any one document. Enter Confluence. We were able to migrate all of our old documentation to Confluence where it's easily managed, searched, and updated. The live-edit feature is especially great as we're building system documentation or pulling together meeting minutes. We started with a pilot program of one department to see how efficiently it works but have since rolled it out the enterprise as our standardized documentation tool. Every department and project can now easily update, review, and publish documentation in a securely, and centrally accessible tool. It's the perfect combination of a document repository and wiki site.
September 27, 2017
Confluence for Collaboration
Our company was always ok at documenting, but not consistent and we did not have a place to collaborate and share. This meant that documents were being created multiple times and in silos. With Confluence we have become better at documentation and sharing information. We also took time to plan out how we wanted our spaces to flow and what information belong where. For example, instead of every department having their own set of documents we found that having a client space and a landing page per client gave us a streamlined approach to organize.
August 22, 2017
Congregate around Confluence
Confluence is being used across our entire organization as an information hub. It creates a shared space that all departments can access. Previously, it was difficult to find one central space to share files, meeting notes, and general information. Additionally, departments were hiding information in places that other departments couldn't necessarily access so it was hard to find information across departments. Now, we have a centralized location where information lives and that the whole company can efficiently access.
March 29, 2017
Solid collaboration tool
Confluence is used throughout the organization. We use it as a documentation repository, for everything from software designs, to customer contact information, to public-facing company documents, to holding the recorded videos of meetings. Confluence allows us to organize the documentation for all of the various groups in the company and to collaborate on designs for our products.
March 21, 2017
Not many cons for Confluence
Confluence is used by our organization to collect process documentation, general knowledge, build notes, WebEx and PowerPoint presentations, programming notes and so on. It's a great way to gather a bunch of loose data under one umbrella. It's also integrated really well with JIRA and makes hopping back and forth simple and efficient.
March 07, 2017
Confluence - the one-stop-shop for collaboration tool!
Score 9 out of 10
Vetted Review
Verified User
Confluence is used to collect all knowledge articles, meeting notes, ideas worth sharing and so on. We also use it a lot to generally describe new features, collect feedback and refine the general spec of the feature before taking it into action. It helps a lot, mainly in centralizing all the "scattered" information in the company under one, simple, framework.
October 05, 2016
Confluence - A jack of all trades collaboration tool
Confluence was used by the entire organization to track product development for a team using agile scrum methodology. It was used solely for this purpose, although I've previously used Confluence for Kanban, support ticket tracking, and wiki/documentation.
August 24, 2016
My Atlassian confluence review
Atlassian Confluence is used as a collaborative platform. Each department uses different functions according to their needs. I use it to create simple documents and to use the feature Gliffy.
August 05, 2016
Planning, Collaborating on a Successful Project
We use Confluence as a multi-department digital planning tool. It also serves as a historical marker so we can easily see what was done and cross reference it with web traffic.
August 05, 2016
Confluence - bringing organization and documentation to an unorganized/undocumented group
Confluence is primarily used for our Information Technology staff, along with non-IT users that are heavily involved in our programming, development, and design processes. We use it for a few major categories:
We use it instead of Sharepoint or some other technologies we have access to as it provides a great and easy to use place to collaborate, keep notes, and keep organized.
Note: we did not use or attempt to use any integrations with Outlook, Google Hangouts, Gotomeeting/webex/etc., so any questions I answer saying Confluence does not have them isn't necessarily accurate (there is just no option on Trust Radius to say "don't know").
- Internal IT documentation and notes
- Project/meeting notes, agendas
- Collaboration between IT and many non-IT areas
We use it instead of Sharepoint or some other technologies we have access to as it provides a great and easy to use place to collaborate, keep notes, and keep organized.
Note: we did not use or attempt to use any integrations with Outlook, Google Hangouts, Gotomeeting/webex/etc., so any questions I answer saying Confluence does not have them isn't necessarily accurate (there is just no option on Trust Radius to say "don't know").
We had been using an tool built in-house that we referred to as the Knowledge base. Each department had their section and pages in there that were constantly used for reference. The problem was it became out-dated quickly and it wasn't very intuitive to use. We were very happy with Atlassian's Jira product, so it was an easy sell because there are so many hidden gems, templates, etc. that they include. We transferred all of our information over. Then we started using it for storing additional team information and then we started using it to share and collaborate on documents. Now we each have our own space and use it quick frequently as a needed resource for all processes.