Autotask Reviews

72 Ratings
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Score 7.9 out of 101

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Reviews (1-3 of 3)

Ashley Beal profile photo
November 11, 2019

Autotask Review

Score 9 out of 10
Vetted Review
Verified User
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Support

9
They are fairly quick at returning a response to a problem and have been able to fix all issues for the most part.
Read Ashley Beal's full review

Feature Scorecard Summary

Organize and prioritize service tickets (20)
9.7
Expert directory (16)
8.0
Service restoration (14)
7.2
Self-service tools (16)
7.8
Subscription-based notifications (14)
8.3
ITSM collaboration and documentation (15)
8.7
ITSM reports and dashboards (16)
8.5
Configuration mangement (14)
8.1
Asset management dashboard (12)
8.4
Policy and contract enforcement (11)
7.5
Change requests repository (17)
8.2
Change calendar (13)
8.4
Service-level management (19)
8.1

About Autotask

Autotask makes the business of delivering IT easier, more efficient and gives you instant access to the analytics you need to take your operation to the next level.

Streamlining service delivery workflows for 9,000+ IT solution providers worldwide.

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Autotask Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No