We use Brightpearl for our order management, customer management, sending purchase orders to vendors, accounting, and warehouse/inventory …
We joined Brightpearl in 2013 and left in November 2021 We left for 3 reasons 1. Lack of integrations. We all partner with at least one …
[I feel Brightpearl] is not up to scratch for 2021. We have been using Brightpearl for the last 8 years to manage all of our B2B and D2C …
Brightpearl was installed as our WMS system last year as part of a wider migration from a bespoke platform to Shopify Plus. We wanted a …
Brightpearl has run my company's online sales for the last 6 years but I am now leaving them. I was initially attracted to Brightpearl …
We use Brightpearl across our company for POS, purchasing, customer service, and order and customer management. We use Brightpearl to …
Brightpearl is used by the whole organization. It has helped maintain organization and keeps all records in one place. It can be accessed …
Brightpearl is used by a couple of departments across the organization that are very focused on sales. Something that we had struggled …
Our company is broadly divided into 4 departments and Brightpearl (BP) is used by all of these to perform their tasks as detailed below:
- As …
Brightpearl is primarily being used for its inventory capabilities. The sales invoicing and other accounting functions, along with the …
Brightpearl has revolutionised how we generate quotes, place orders and invoice within MJ Visual. The quotation procedure is now …
At CGPhones there are at least 15 employees who use Brightpearl. I personally use Brightpearl to process returns. I search the name of the …
We use Shopify for our back-end inventory solution and integrate with Shopify for web sales and Shipstation for shipping. It used by one …
Used as a business wide ERP. Worst ERP I have used. It is difficult to perform stock transfers. Cost of stock not valued properly. Orders …
Brightpearl is being used across the entire company. We use it to process our online orders, in store orders, phone orders, and manage our …
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Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.brightpearl.com/pricing
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception.
According to the vendor key differentiators include:
According to the vendor key differentiators include:
- Software and Service. Service is an integral part of Brightpearl's offer. The vendor says their retail consultants get users live three times faster than traditional ERP, always for a fixed cost. And the in-house team is available throughout, from tech support to ongoing business consulting.
- Built for Retail. Brightpearl is built only for the retail sector. This means: configuration not coding, designed for use by merchants not IT staff, every new feature is relevant, and their integrations and ecosystem are 100% retail.
- Designed to Scale. Whether it’s seasonal peaks, promotions or sustained growth, merchants need an ops platform that can handle the volume. The vendor says they stand by their numbers: orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.
- Supported: Sales Order Management
- Supported: Inventory Management
- Supported: Inventory Planning
- Supported: Shipping & Fulfillment
- Supported: Warehouse Management
- Supported: Retail Accounting
- Supported: Purchasing & Supplier Management
- Supported: Workflow Automation
- Supported: Reporting
- Supported: Payments
- Supported: Analytics
|Deployment Types||On-premise, SaaS|
|Operating Systems||Windows, Mac|
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Because I could not consider using a different system. I like BP, it works well and gives our business most of what we need.
I have only used it for a short while and it works for us. There is a significant cost and a steep learning curve if changing to something else.
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
We are currently looking for better alternatives, but are not necessarily unhappy with Brightpearl.
We are always keeping up with industry developments.
Brightpearl is a very simple system to use and we are able to be a lot more efficient than we previously were. I would like to keep the contract to enable us to keep things running smoothly and the support for this system is very concise and helpful when it is needed. There is also a lot of potential for it to expand and become more efficient.
It is fulfilling our needs and we are overall pleased. If our revenue was to increase to the point we could support the cost of a more efficient system we would likely do so, but hare happy with Bright Pearl at this time.
It is not a decision I can make for the business however, if it was, I would not renew our use
We will absolutely renew this service