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Brightpearl Reviews

282 Ratings
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Score 7.1 out of 100

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Reviews (1-12 of 12)

Chris Metropulos | TrustRadius Reviewer
April 18, 2016

The Bright Pearl Review

Chris Metropulos
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Read Chris Metropulos's full review
Dan Thomas | TrustRadius Reviewer
March 04, 2016

The Brightest Pearl has made us shine!

Dan Thomas
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
Brightpearl is a very simple system to use and we are able to be a lot more efficient than we previously were. I would like to keep the contract to enable us to keep things running smoothly and the support for this system is very concise and helpful when it is needed. There is also a lot of potential for it to expand and become more efficient.
Read Dan Thomas's full review

Brightpearl Scorecard Summary

Likelihood to Recommend (282)
7.1
Likelihood to Renew (12)
8.2
Usability (6)
7.4
Availability (1)
10.0
Performance (1)
9.0
Support Rating (133)
7.6
In-Person Training (1)
1.0
Online Training (1)
7.0
Implementation Rating (104)
6.5
Product Scalability (5)
6.9

About Brightpearl

Brightpearl’s retail operations platform is designed to reliably handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception.

According to the vendor key differentiators include:
  • Software and Service. Service is an integral part of Brightpearl's offer. The vendor says their retail consultants get you live in three times faster than traditional ERP, always for a fixed cost. And the in-house team stays with you throughout, from tech support to ongoing business consulting.
  • Built for Retail. Brightpearl is built only for the retail sector. This means: configuration not coding, designed for use by merchants not IT staff, every new feature is relevant, and their integrations and ecosystem are 100% retail.
  • Designed to Scale With You. Whether it’s seasonal peaks, promotions or sustained growth, merchants need an ops platform that can handle the volume. The vendor says they stand by their numbers: orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.
Categories:  Retail Management,  Order Management

Brightpearl Features

Has featureSales Order Management
Has featureInventory Management
Has featureInventory Planning
Has featureShipping & Fulfillment
Has featureWarehouse Management
Has featureRetail Accounting
Has featurePurchasing & Supplier Management
Has featureWorkflow Automation
Has featureReporting
Has featurePayments

Brightpearl Screenshots

Brightpearl Integrations

Shopify, BigCommerce, Authorize.Net, ShipStation, Xero, QuickBooks Online, PayPal, Magento, eBay, Amazon, Alibaba, ekmPowershop, Shiptheory, Rakuten, Royal Mail, UPS, Cubecart, Hermes, Parcelforce, Shiptheory

Brightpearl Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Our pricing is designed to suit the needs of fast-growth and larger merchants so contact us today to discuss your specific requirements and we’ll provide a solution that meets your needs.

Brightpearl Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Brightpearl Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:No
Supported Languages: English