Brightpearl

Brightpearl

About TrustRadius ScoringScore 3.8 out of 100
Brightpearl

Overview

Recent Reviews

Brightpearl User Review

8 out of 10
June 24, 2019
We use Brightpearl across our company for POS, purchasing, customer service, and order and customer management. We use Brightpearl to …
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Verified User
Manager

Unhappy

1 out of 10
March 29, 2017
We use Shopify for our back-end inventory solution and integrate with Shopify for web sales and Shipstation for shipping. It used by one …
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Verified User
Director

Bright PEARL review

1 out of 10
December 29, 2016
Used as a business wide ERP. Worst ERP I have used. It is difficult to perform stock transfers. Cost of stock not valued properly. Orders …
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Verified User
Board Member

Brightpearl really does shine!

8 out of 10
December 21, 2016
Brightpearl is being used across the entire company. We use it to process our online orders, in store orders, phone orders, and manage our …
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Verified User
Manager

Reviewer Pros & Cons

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Verified User
Executive in Information Technology
Retail Company, 11-50 employees
Verified User
Director in Other
Wholesale Company, 1-10 employees

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Pricing

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Brightpearl

Brightpearl

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What is Brightpearl?

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.brightpearl.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is NetSuite ERP?

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Cin7

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$295
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What is Cin7?

Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party…

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Brightpearl?

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception.

According to the vendor key differentiators include:
  • Software and Service. Service is an integral part of Brightpearl's offer. The vendor says their retail consultants get users live three times faster than traditional ERP, always for a fixed cost. And the in-house team is available throughout, from tech support to ongoing business consulting.
  • Built for Retail. Brightpearl is built only for the retail sector. This means: configuration not coding, designed for use by merchants not IT staff, every new feature is relevant, and their integrations and ecosystem are 100% retail.
  • Designed to Scale. Whether it’s seasonal peaks, promotions or sustained growth, merchants need an ops platform that can handle the volume. The vendor says they stand by their numbers: orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.

Brightpearl Features

  • Supported: Sales Order Management
  • Supported: Inventory Management
  • Supported: Inventory Planning
  • Supported: Shipping & Fulfillment
  • Supported: Warehouse Management
  • Supported: Retail Accounting
  • Supported: Purchasing & Supplier Management
  • Supported: Workflow Automation
  • Supported: Reporting
  • Supported: Payments
  • Supported: Analytics

Brightpearl Screenshots

Customer timeline giving you insight into pending orders, previous purchases and potential marketing opportunitiesDeep insight in your customers, product and sales channel through Brightpearl's Minubo integrationFully integrated POS for access to all product inventory information at the tillManaging suppliers and purchasing inventory is quick and easy, says the vendorProvide top-notch service by having access to your customers’ full interaction history and personalize your marketing communication with product-interest tagging.Brightpearl’s flexible inventory management has all of the features you need to stay in control of your inventory and make fast, effective business decisions. Redistribute your staff towards growth strategies and reduce the time spent on costly admin overheads.Inventory Planning. With Brightpearl’s integrated inventory demand planning solution, understand exactly how your inventory is performing so you can put your time and money into the most impactful areas of your business. Identify trends to ensure you have the right products at the right time.Intuitive and easy-to-use POS, access all inventory across multiple locations alongside full customer order and communication history.Brightpearl’s integrated accounting is built specifically for retail and wholesale businesses, providing real-time insight into sales performance, profitability and costs across all your channels, all from the same system you use to manage sales, purchasing, inventory, customers and suppliers. Make the right decisions for your business in order to manage cost, reduce risk and remain agile in an ever-changing trading environment.Brightpearl’s intelligent process automation has all of the features you need to speed up order processing, reduce fulfillment latency and costs, and automate your entire order-to-cash process.

Brightpearl Downloadables

Brightpearl Integrations

Brightpearl Competitors

Brightpearl Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Brightpearl's best feature?

Reviewers rate Support Rating highest, with a score of 7.8.

Who uses Brightpearl?

The most common users of Brightpearl are from Small Businesses (1-50 employees) and the Retail industry.

Reviews and Ratings

 (289)

Ratings

Likelihood to Renew (12)

8.2
82%

Usability (8)

4.2
42%

Availability (2)

10.0
100%

Performance (2)

9.0
90%

Support Rating (268)

7.8
78%

In-Person Training (1)

1.0
10%

Online Training (1)

7.0
70%

Implementation Rating (208)

6.5
65%

Product Scalability (5)

6.9
69%

Reviews

(1-12 of 12)
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March 04, 2016

The Brightest Pearl has made us shine!

DT
Dan Thomas
Sales Engineer
Waters and Stanton (Telecommunications, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
Brightpearl is a very simple system to use and we are able to be a lot more efficient than we previously were. I would like to keep the contract to enable us to keep things running smoothly and the support for this system is very concise and helpful when it is needed. There is also a lot of potential for it to expand and become more efficient.