Overview
What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
All digital expense reporting - good for environment, time consuming for user
Easy Tool for expense and travel management
Great Expense Reporting Product
Has potential but needs some improvement
Easy and Fun To use Software for Quick and Efficient results
Fantastic software and only getting better
Great Software!
Chrome River Expense
We had a Time Consuming Manual Process!
CR = customizable reimbursements!
Chrome River is Great with a few flaws
Chrome River is Great for Tracking Expenses
Great Expense System
Emburse Chrome River--overall system works really well, but room to improve
Awards
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Pricing
What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Emburse Chrome River?
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Emburse Chrome River Integrations
- Deem
- Egencia
- NetSuite ERP
- Sage Intacct
- Microsoft Dynamics GP
- Oracle Fusion Cloud ERP
- AppZen
- Amadeus cytric Travel & Expense Management
- ingogo for business
- Corcentric Payments
- Traxo
- Barclaycard
- Citibank
- Ellucian
- Grab
- Lyft
- Sabre
- SAP
- Spot Hero
- Uber
- United Airlines
- U.S. Bank
- Deltek
Emburse Chrome River Competitors
Emburse Chrome River Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | Global |
Supported Languages | Armenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese |
Emburse Chrome River Downloadables
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Reviews and Ratings
(169)Attribute Ratings
- 9.3Likelihood to Renew18 ratings
- 10Availability1 rating
- 9Performance1 rating
- 8.9Usability107 ratings
- 9Support Rating113 ratings
- 9Online Training1 rating
- 9.1Implementation Rating7 ratings
- 8Configurability1 rating
- 8Product Scalability1 rating
- 6Ease of integration1 rating
- 10Vendor pre-sale1 rating
- 10Vendor post-sale1 rating
Reviews
(26-50 of 123)A Fantastic Tool for All Types of Expenses
- Invoicing
- Expense Reporting
- Record of Payments and Vendors
- Image Upload Size Restriction
- Search History for Invoice Submissions
- Better way to catalogue vendor addresses vs payment addresses
Chrome River Expense - You Won't Regret it!
- Ease of use
- Good tutorials
- Easy set up
- Their customer service is lacking unless you pay for an account rep.
Dynamic and Robust P2P Platform
- Robust PO and Invoice Workflow Approval.
- Solid integration and data feed options to connect with most ERP's.
- Clean and intuitive interface for end users.
- The ability to apply multiple PO's to a single invoice.
- The ability to import transactions/invoices through a ccv feed.
- Build out their API connections so you can push and pull data into the system.
Trust Chrome River Expense to Revolutionize Your Expense Management
- Automatically categorizes expense types using eWallet.
- Saves report drafts for easy access.
- Alerts when you have an outstanding expense for timely record keeping[.]
- A few times categories were a bit off but it's easy enough to correct.
- Would be nice to see the original bill.
- Pre-populated fields would streamline even further once a similar report has been created.
Emburse Chrome River
- Streamline expense approvals.
- Our company set up warnings to keep us in compliance.
- Response takes a couple of days.
Chrome River
- Faster cost recovery vs paper.
- Faster employee reimbursement.
- Better visibility of charges.
- Help desk is on the slow side.
Emburse Chrome River Good for Remote work; Test thoroughly and keep customizations simple
- CR Snap, a phone app that allows pictures of receipts with AI that recognizes expenses and enables submission of the expense at the point of expense.
- Business logic rules that can be customized as to how to route expenses for approval or automatically approve.
- Online platform that makes it accessible from anywhere without special equipment. Allows us to work remotely.
- As a data analyst, I wish we could export their analytics to combine with our own internal data to make it richer.
- It took a while to transition to our new accounting system, and was slightly difficult to get their team to work on customizations.
- Sometimes the product has minor glitches that seem to resolve themselves within a few hours.
Emburse Chrome River
- Analytics
- User Friendly
- Customizable
- More tutorials - the system is always updating but the tutorials do not
- Reports can be difficult to learn
- Better organization of helpful tools in help desk portal
Emburse Chrome River Expense
- User friendly.
- Customizable for policy compliance.
- Customizable for notifications.
- Currently having issues with some users being able to view receipts via approval email.
- Some system improvements to current included features will now cost additional fees to get.
- Customized setup has not been fully converted to updated features.
Online Expense Processing Has Changed Our World
- Our data is at our fingertips with our Emburse Analytics Pro Dashboards.
- We have a team of Insight Advisors to assist us as we navigate our new reports and needs.
- All users can view their reimbursement status in real time.
- The mobile app of Certify needs an overhaul to modernize it.
- The mobile app also needs overhauling to improve functionality in accessing desktop options like Configuration.
- There should be a dedicated support line and email for the Insight Advisor Team.
Good expense reporting with continuing improvements
- Mobile receipt/expense capture.
- Better search options to find submitted reports.
- Customized/better printable expense reports.
Up a Chrome River without a paddle
- Ability to capture a receipt in a variety of ways.
- Compliance rules can stop or warn a user.
- In Reports/Expense/Credit Card Reconciliation, I wish that I could use the Tab button to select the user's name I need to choose.
- There were some things that we could not change in CR, such as in the Misc. Tile, the user still has to choose Misc. Other in a drop down box and that's the only option anyway. ??
- We would love it if an approver didn't have to approve a second time. If the were Ad Hoc'd in and were already an approver, they have to approve twice.
- Our build took forever!! They let that person go and then we had a more competent person and then it went so much better. I feel that our system would have looked different if we had started with someone more competent to begin with.
- Our employees can't understand how to use CR. I've created a manual and at least 5 videos and they still can't understand how to enter. It's not user friendly to them.
Intuitive and user-friendly T&E system
- Reporting straight from the application or with CR Reporting team.
- Ease of use of filling out an expense line item and attaching to a report.
- The approval process through email or straight on the ChromeRiver website.
- Better user help guides for FAQ.
- Better response time from their solution administrators.
- Better ability to download listing from Entitys that we have customized.
Emburse Chrome River Expense is Excellent!
- Scan supporting documentation from mobile phone
- Electronic routing to supervisor for review/approval
- Email routing for easy supervisor review/approval
- Faster processing than previous manual method
- Ease of moving from test instance to production
- Address occasional issues logging into Help Desk
- Customization of working in interface
Better Than Past Experiences
- Receipt capture.
- AI to help code expenses.
- Integration with our ERP.
- Hiccups with integration.
- Faster receipt upload times.
Chrome River Review
- Reporting tool.
- Checking on compliance to our travel policy.
- Who is expensing and when.
- Getting upgraded versions has taken a little time.
UNCA Chrome River EXPENSE Reveiw
- Electronic approval routing
- Exporting/importing data to and front our ERP system
- Customer support
- Compliance policy rule coding
- Resetting of partially applied pre-approvals.
- Easy dollar adjusting for reimbursement based on final approvals from the travel acct.
- Ability for travelers to make adjustments when a report has been returned.
Chrome River in the Mountains.
- Faster Reimbursements
- No more duplicated expenses
- Everything is together instead of paper and multiple pages of receipts
- Administrator to be able to customize/arrange the dashboard
- Helpdesk quicker with responding to issues
- User friendly navigation
Good product, happy with our decision to implement.
- Allows customization of expense types and GL accounts. Our users can select from different tiles to easily select what their expense relates to.
- Approval process is very simple
- The main dashboard page is sort of confusing until you get to use it a few times. There are several steps you have to take to submit an expense line item. Once you create the report, you have to then click add, then add again, then find the expense type. It's confusing for some users to figure out how to get to actually picking the expense type.
- The direct pay feature, which allows us to pay employees electronically automatically through the system, is done through a 3rd party. It would be better if Chrome River had this feature on their own so we didn't have to come to terms with a 3rd party that we don't use as a vendor ourselves.
Chrome River Expense: A Lion Among a Pack of Dogs.
- Compliance rules
- Flexible technology
- Mobile and email approvals
- Ease of use
- Org wide admin policy enforcement functionality. If a company has a policy that an end user must reconcile a credit card transaction within 'X' days, then the admin should be able to use Chrome River to communicate and enforce that policy.
Working on a change
- Receipt capture
- Ease of use for approval process; email approvals
- Our landing screen is too white; it makes it seem unpolished.
Love My Chrome River
- User Interface is BEST IN CLASS - live the Mercury UI!
- Administration is straight forward making maintenance a breeze
- Rules based submission and approvals force the user to make decisions instead of the approvers
- Allocations need to be more flexible to allow multiple optional items like attorney, marketing purpose (initiative) to be added and reference discreet entity tables.
Chrome River EXPENSE Review
- OCR capability
- Mobile apps for receipt handling
- Reports
- UI - reduce number of clicks
- More robust integration with third party (credit card companies, hotels, etc.)
- System needs to be more customizable.
Transformational
- Workflow
- Rules
- Administration
- Ease of use
- More warranty period support
Snap and Submit with Emburse Chrome River
- On-time Migration from the current to Emburse Chrome River
- Experience Resources
- Sound Support
- Adhoc requirements must be analyzed faster, they take more time
- Sometimes keep some gaps with controls
- Showing interest to close the case faster than closing the issue
- Globally used by my organization and it covers all the travel-related and non-travel-related expense reimbursements to the employees and payments to the corporate card company.
- Covers multiple corporate cards like American Express, Citi, and Barclays.
- Auto Remittance details to the Corporate card companies
- Easy reconciliation
- Also, it helps in extracting useful information to see the spending of employees, how controls can be implemented to avoid overspending and duplicate claims.