Used to be better
We use Emplifi Social Commerce Cloud with Go In Store, it is a service we are using for more than 5 years. We use this service to give to …
Emplifi Social Commerce CloudFormerly Go In Store + Pixlee TurnTo
Overview
What is Emplifi Social Commerce Cloud?
Emplifi's Social Commerce Cloud (including technology from the former Go In Store, acquired by Emplifi in September 2021, as well as functionality from Pixlee TurnTo in late 2022) is a solution to increase social media sales by providing instantaneous shopping…
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What is Emplifi Social Commerce Cloud?
Emplifi's Social Commerce Cloud (including technology from the former Go In Store, acquired by Emplifi in September 2021, as well as functionality from Pixlee TurnTo in late 2022) is a solution to increase social media sales by providing instantaneous shopping experiences natively within popular…
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Emplifi Social Commerce Cloud?
Emplifi's Social Commerce Cloud is used by brands and retailers to connect, convert, and sell to today’s shoppers by accelerating consideration with ratings and reviews, optimizing inventory in real-time across channels, driving deeper engagement with live video, and providing care and service in the social moment.
Features include:
Emplifi Live Stream
Emplifi Live Stream is a one-to-many livestream video platform that allows brands to instantly connect and engage with broad audiences on websites and social media channels. Teams can explain or sell products, train employees and staff, or assist and care for customers in real-time live from a retail store, dark store, or through pre-recorded content online.
Emplifi Ratings & Reviews
Emplifi Ratings & Reviews (previously Pixlee TurnTo) is a platform that enables brands to collect more reviews and of higher quality to boost volume, expand coverage, and improve quality content across a brand's catalog. The solution aims to do this by providing solutions to help collect, manage, publish, measure, and syndicate a number of types of reviews, backed with analytics, integrations, and customizations.
Emplifi Live Advisor
Emplifi Live Advisor is an omnichannel shopping platform that bridges the gap between in-store and online by humanizing the experience through live video shopping - so brands get the reach of digital with the conversion rates of in-person. Not just for selling, Live Advisor can also provide post-purchase care or product support, with the goal of improving the customer experience and boosting CSAT scores.
Emplifi Live Advisor is an omnichannel shopping platform that bridges the gap between in-store and online by humanizing the experience through live video shopping - so brands get the reach of digital with the conversion rates of in-person. Not just for selling, Live Advisor can also provide post-purchase care or product support, with the goal of improving the customer experience and boosting CSAT scores.
Emplifi Live Stream
Emplifi Live Stream is a one-to-many livestream video platform that allows brands to instantly connect and engage with broad audiences on websites and social media channels. Teams can explain or sell products, train employees and staff, or assist and care for customers in real-time live from a retail store, dark store, or through pre-recorded content online.
Emplifi Ratings & Reviews
Emplifi Ratings & Reviews (previously Pixlee TurnTo) is a platform that enables brands to collect more reviews and of higher quality to boost volume, expand coverage, and improve quality content across a brand's catalog. The solution aims to do this by providing solutions to help collect, manage, publish, measure, and syndicate a number of types of reviews, backed with analytics, integrations, and customizations.
Emplifi Social Commerce Cloud Screenshots
Emplifi Social Commerce Cloud Videos
Why did Bugaboo choose Emplifi?
What Brompton customers have to say about Emplifi's live video shopping.
How M&S Womenswear boosts online sales with Emplifi Commerce Cloud
M&S Womenswear boost online sales with Emplifi Commerce Cloud
Bensons for Beds increased their online average order value (AOV) by 20% and achieved a 4.7/5 customer satisfaction score with the power of one-to-one live video
Emplifi Social Commerce Cloud Integrations
- Salesforce Commerce Cloud
- Shopify
- Adobe Commerce (Magento Commerce)
- Gladly
- Movable Ink
- Cordial
- JRNI
- Klaviyo
- Emarsys
- Listrak
- Mailchimp Transactional Email (Mandrill)
- Maropost Marketing Cloud
- Marigold Engage by Sailthru
- SparkPost
- Marigold Engage+
- dotMailer
- Attentive Mobile
- Mapp Digital
- Oracle Marketing
- Salesforce Marketing Cloud Email Studio, on marketing cloud
- Yesmail360i
- Reputation Studio by 1440
- Appointedd
- TikTok, duplicate
- Instagram, duplicate
- Stellar Reviews
Emplifi Social Commerce Cloud Competitors
Emplifi Social Commerce Cloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | 30 |
Frequently Asked Questions
Emplifi's Social Commerce Cloud (including technology from the former Go In Store, acquired by Emplifi in September 2021, as well as functionality from Pixlee TurnTo in late 2022) is a solution to increase social media sales by providing instantaneous shopping experiences natively within popular social shops like Facebook, Instagram, and Pinterest.
Reviewers rate Usability highest, with a score of 6.8.
The most common users of Emplifi Social Commerce Cloud are from Mid-sized Companies (51-1,000 employees).
Emplifi Social Commerce Cloud Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(41)Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
We use TurnTo to manage Product Reviews and Q&A for several thousand products on our website. This includes email review solicitations from customers and content moderation. Star ratings are displayed on category pages and search results, and review/Q&A details are displayed on product pages.
- Easy integration with existing website design/theme so that the reviews appear to be native on the pages.
- Provides all the review functionality that you'd expect from TurnTo's competitors.
- Great customer support with quick responses to questions.
- The user interfaces for the back-end moderation screens are antiquated and feel like they haven't been updated since the early 2000's.
- Searching for specific content in the review moderation screens is difficult/awkward.
- It would be great if the ability for users to include photos was included in the base package.
- Integration with our eCommerce system to trigger post-purchase review solicitation emails from our customers.
- Easy integration with our custom built website, so that TurnTo's generated content blends seamlessly with our native content.
- Having so much user generated content has increased our SEO page rankings on many product pages.
- The Q&A section has reduced the number of interactions required for our customer service team.
- Having product review data helps us improve our product offerings and improve our marketing content strategies.