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TrustRadius
New Relic

New Relic

Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Recent Reviews

Single source of truth

9 out of 10
August 31, 2023
Incentivized
NR is used as a monitoring and optimisation tool at our organisation. It integrates with several of our key other services such as AWS and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is New Relic?

New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.

There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.

New Relic Competitors

New Relic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of New Relic are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(299)

Attribute Ratings

Reviews

(26-50 of 126)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It speeds up the identification and resolution of slow code, so developers don't have to comb through logs or do manual testing.
  • Its synthetic monitoring features can quickly alert about key flow or transactions breaking so that functional downtime can be minimized.
  • It gives the tools to maximize the customer experience when interacting with the site through its Apdex reports.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dashboards pallet view communicates insights effectively without having to re-do.
  • Great additional features of auto-telemetry help with Kubernetes and DevOps projects.
  • Helpdesk functionality missing as would integrate with a servicing tool currently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Its prevented serious system outage revenue loss, it gives us the data needed to react to issues.
  • It gives us more confidence in releases to improve release cadence and release business benefits.
  • Its allowed resources, that would otherwise be tied up monitoring, to be engaged in serving the business elsewhere.
January 18, 2022

New Relic experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Help to detect anomalies in our system faster and make the troubleshooting easier
  • We can track and monitor any metrics that we can define by ourselves and make better decisions for the system or for the business
  • It comes with an expensive price tag and a high learning curve as the number of features keep increasing
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • New Relic help lessen the time we need to set up our monitoring system.
  • It helps us to detect issue sooner and mitigate customer's complaint.
  • It help us to understand system load and anticipate/plan a change in resource.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Customer issues can be solved in less than 1 hour based on the New Relic metrics and error message.
  • Our service health and performance can meet our SLA because we can fine-tune our code from the New Relic metrics ex - throughput, memory, and CPU usage.
  • The application quality is overall improved for the long term under New Relic real-time monitoring.
November 06, 2021

New Relic is great

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Gives us great visibility into what our services are doing at all times.
  • Alerts us quickly when there is a problem so we can address it with alacrity.
  • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
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