Pardot Reviews

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609 Ratings
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Score 7.4 out of 100

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Reviews (1-14 of 14)

Karol Clark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support

9
Access to online chat is a very nice feature that I will use when I just want to get a quick question answered. For more difficult issues I have opened tickets and they are resolved in a timely manner by a very knowledgeable staff. The online training videos are also helpful for learning new skills or tools.
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John Schott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support

10
Pardot support is tremendous. The knowledge base and in-application targeted help articles and videos are thorough and straightforward. If those don't do it, Pardot has office hours every business day with members of the team available to answer anything. I've called twice and they are incredibly helpful.
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Pam Risch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support

10
This is where Pardot really shines. From your initial sales experience to the implementation specialists and technical support, Pardot delivers. I have dealt with a number of Pardashians through my consulting work and every one of them was extremely friendly, knowledgeable and easy to work with.
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Justin Gray | TrustRadius Reviewer
September 27, 2013

Pardot is a Head Above

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
They contact us on a regular basis to ensure everything is going well, they keep us updated on new enhancements to the program and also offer weekly webinars to learn more about the program and features. When we do have an issue come up, which is extremely rare, they answer our requests promptly.
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Vinny Poliseno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

8
Back to my previous statement their support team is AWESOME. Depending on your service you may get better or implementations done for you during install but I was on a very quick install that was tied to another project so I did 90% on my own.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Support

8
For the most part support can help me. But sometimes I may have ideas that Support doesn't necessary know about based on my extensive use of the product.
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Feature Scorecard Summary

WYSIWYG email editor (80)
6.9
Dynamic content (70)
6.8
Ability to test dynamic content (67)
7.1
Landing pages (78)
7.0
A/B testing (72)
8.4
Mobile optimization (67)
7.6
Email deliverability (85)
8.3
List management (82)
8.1
Triggered drip sequences (54)
8.3
Lead nurturing (77)
8.4
Lead scoring and grading (77)
8.6
Data quality management (77)
7.4
Automated sales alerts and tasks (72)
7.5
Calendaring (68)
7.7
Event/webinar marketing (65)
7.7
Social sharing and campaigns (56)
5.6
Social profile integration (21)
7.5
Dashboards (79)
7.1
Standard reports (80)
7.1
Custom reports (60)
6.3
API (61)
7.8
Role-based workflow & approvals (56)
7.2
Customizability (75)
7.1
Integration with Salesforce.com (73)
8.5
Integration with Microsoft Dynamics CRM (3)
8.3
Integration with SugarCRM (4)
5.4

About Pardot

Pardot is a marketing automation platform. Its key features include lead management, lead generation, social selling, and email marketing.
Categories:  Marketing Automation

Pardot Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Has featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Does not have featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with Salesforce.com
Does not have featureIntegration with Microsoft Dynamics CRM
Does not have featureIntegration with SugarCRM

Pardot Screenshots

Pardot Integrations

Pardot Competitors

Marketo, HubSpot, Act-On Software, Acoustic Campaign (formerly IBM Watson Campaign Automation)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$1,000per month (up to 1,000 contacts)
Pro$2,000per month (up to 10,000 contacts)
Ultimate$3,000per month (up to 10,000 contacts)

Salesforce Engage, an additional offering for sales and marketing alignment, is priced at $50 per month per user.

Pardot Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Pardot Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: English