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Quickbase

Quickbase

Overview

What is Quickbase?

Quickbase helps users tackle any project, no matter how complex.Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the…

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Recent Reviews

Quickbase review

10 out of 10
May 20, 2024
Incentivized
In my company we use Quickbase to solve many real time problems. We implement different applications using Quickbase to maintain the data …
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Quickbase Review.

10 out of 10
March 25, 2024
Incentivized
We utilize Quickbase in many situations, from simple forms to capture essential information and status updates to increasingly more …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

81 videos

How Quickbase Shook Things Up at FedEx Office | A Quickbase Review
05:20
How Southwest Airlines Makes Use of All Quickbase Has to Offer (A Quickbase Review)
03:30
Quickbase Review: Quickbase Takes Product Management A Level Above Spreadsheets
05:09
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Pricing

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Enterprise

Full Customizable

Cloud
per month/billed annually

Business

Starting at $2,200

Cloud
per month

Team

Started at $700

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.quickbase.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $700 per month
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Product Details

What is Quickbase?

Quickbase helps users tackle any project, no matter how complex.

Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

Quickbase Features

  • Supported: Dashboards
  • Supported: Workflow Management
  • Supported: Lifecycle Management

Quickbase Video

Whether building an office tower, planning a solar grid, managing properties, or running a supply chain, Quickbase helps to bring data, systems, processes, and people together so users can see and control every detail of any job with less waste.

Quickbase Competitors

Quickbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Quickbase starts at $700.

Smartsheet, Airtable, and Zoho Creator are common alternatives for Quickbase.

Reviewers rate Online Training highest, with a score of 9.9.

The most common users of Quickbase are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(791)

Attribute Ratings

Reviews

(251-275 of 517)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Team: Sales
    • Organize leads
    • Track sales opportunities
    • Assign sales opportunities to sales managers
    • Maintain product catalog and pricing
    • Calculate quotes
  • Team: Support
    • Track user support tickets
    • Relay information from our technical team
    • Manage project timelines for implementations and on-going SOWs
  • Team: Technical
    • Manage project timelines for implementations and on-going SOWs
    • Track bugs
  • Super easy to learn how to build apps- I had no technical background and was able to get up-to-speed in 2 months.
  • User access is very flexible and easy to customize based on team roles.
  • Automations allow us to streamline rote functions
  • API integrations are not as business-user-friendly as the rest of the application.
  • There is no out-of-the-box 'audit log' functionality
Well Suited: Organizing workflows across different teams, where it is imperative that information be comprehensive and accurate. This is specific to project management and sales operations in our case, but applies to much broader business cases.

Less Appropriate: Tracking revenue over time- I've found that it tacks a bit of work to track year-over-year growth performance, specifically for our account managers who want to track how their business is performing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is being used by everyone in our organization. It is being used for multiple functions from Project Management & tracking to HR functions.
  • Quick Base is very easy to create basic applications but also allows for very complex ones as well.
  • Quick base is very user-friendly and easy to use.
  • Quick Base has great uptime and communication with its community.
  • Sometimes features are pushed out with no way to opt out of them.
  • There is some automation which I feel should be present that isn't.
We were using lots of spreadsheets which were becoming very large. By using Quick Base, not only have we created a better way to track these things, but also a more reliable, easier, and less error-prone system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a contract Quick Base Developer. Prior to becoming a contract developer, I built Quick Base applications for a construction company where I was previously employed. The company used Quick Base to run the entire back-office operations from Employee Time Cards, HR Benefits Management, A/P Invoice approval, and Project Management. Time cards for all employees used to be paper forms or faxed in from another office. Every employee or their supervisor entered their own time cards.
  • Quick Base is scalable. One can easily add tables, fields, and features to an app as business process rules change, or new ones become policy.
  • Quick Base has plenty of help and reference sources (Community Help, Knowledge Base and videos). As I was learning to solve a particular problem or apply a formula correctly, I was always able to find a solution in one of these sources.
  • Quick Base is a non-coder platform that most anyone can learn and learn quickly. Applications can be built without requiring some IT folks to do it for you. For smaller companies that do not have IT staff, you can build business process apps yourself.
  • It would be nice if they could have a " Process Builder" where you can lay out your business process and the application would create tables, fields, and maybe relationships.
  • The Sync function would be better if you could change the sync source.
  • When you use the help function and enter search criteria, the help feature does not return you to the list of help choices once you have opened on up. You have to go back and search again.
Suited for business processes where approvals are required throughout the process. Use of notifications or Dashboard Action Data Points ends internal phone calls and emails.

Quick Base is not particularly suited for databases that use algorithmic calculations to derive specific data relationships.
Score 10 out of 10
Vetted Review
Verified User
Quick Base is primarily used within our IT department, although some of the apps have users from outside of IT. We use it for tracking financials, project management, asset tracking, support services tracking, time reporting among other things. It has made tracking of all these things much more efficient than the previous spreadsheets we used in the past.
  • Quick Base allows for quick implementation of applications. Our more complex applications have taken a few weeks at most. It is nice to go from idea to reality in a matter of days or weeks.
  • Quick Base makes reporting very easy. Reports can be filtered in a variety of ways to meet the needs of all users.
  • Quick Base is very adaptable. The platform allows for a variety of applications that meet several different business needs.
  • It would be nice to have a bit more customization of reporting without the need of a 3rd party tool.
Quick Base works well when you have data that is accessed frequently and needs to be "sliced and diced" in many ways by different users with different security levels. It is also great for allowing many users to enter data via forms for consolidation.

Katherine Valentine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Quick Base in our Electronics business group to manage data for medium to very large projects (i.e. months or years to finish, and a budget of over a million dollars for design). At a high level, this data includes scope, schedule, budget. We sometimes also use it to track details for parts of the project that have lots of things to keep track of, so it doesn't get lost in a mess of spreadsheets.

There are two main reasons we use Quick Base rather than another solution: 1) It is easy to give access to companies we are collaborating and still have peace of mind that all the data is secure, unlike a solution hosted internally and 2) The needs of our project rapidly change, and only Quick Base allows us to adapt to that change quickly enough.
  • Quick Base is easy to change, allowing us to adapt to our clients' changing needs. It's even so easy that sometimes project managers can make the changes themselves, rather than relying on a person dedicated to software development.
  • We don't have to worry about hosting and security. We can simply use it and share it with collaborators without going through all the red tape of exposing an internal server to outside parties.
  • The features of Quick Base allow us to do almost everything we need natively, so there's rarely a need to build custom solutions or hire third-party developers.
  • The biggest missing feature I run into is a lack of an ability to run a report across multiple tables, like you can with a SQL database. You can add lookup values to child tables, it's true, but that doesn't help you run a report that includes all records from both the parent and child tables, even if some parents have no children.
  • The second biggest feature I wish QB had is a way to intercept deletions and other actions of that sort. You can react to those actions (which is great!), but sometimes we want to prevent deleting records in specific cases, or would like to "archive" them instead of deleting outright.
  • It seems some formulas get cached and will have stale values, which makes it difficult to test if everything is working properly, especially if you're using formula fields to manage access.
  • It is a burden to manage access for a lot of users across many apps, especially if you are trying to balance giving access to those who need it and removing access from those who don't, so you can keep license fees down.
For us, Quick Base gets used when we want to collaborate across companies (or even distant offices internally), when we have a need for a database come up on very short notice, and/or when we expect the needs of the application to frequently change. Quick Base allows us to manage all of those things easily, and we have not found another solution that does so.

We don't use Quick Base if there are very complicated rules for data integrity, relationships, triggers, etc. We also don't use it to generate complex reports, although the data often resides in QB.
October 16, 2018

Quick Base - Great Tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
QuickvBase is being used for project management and asset management. It is being used across departments (but not across the whole company). It solved the business problems of sending information about assets to our customer facing systems. It also provides project management and time tracking for content development work. We are able to do extensive reporting on assets as well as projects.
  • Flexibility to build out the fields and tables needed for your specific business case - allows you to make it what you need
  • Dynamic reporting - the dynamic filters on the left of the reports allow you to quickly filter and see different subsets of data
  • Ease of building - easy to build out new tables, relate them together, as changes are needed
  • Table to table relationships - would be preferable to be able to make a 1 to 1 relationship
  • Cannot easily move tables between applications and keep relationships between those tables
  • User roles - can be confusing how to control which users can have access to which portions of the application
Good for when you want to architect your entire database and have relationships but don't have the experience to build all back end. QB can provide good user interfaces but could be improved in customizations for the UI. QB has more advanced features if you have more experience but has been actively working to make those advanced features more approachable to citizen developers.
October 09, 2018

Would recommend

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is used across my organization in addition to other softwares. We use it to from day to day and it is really easy to use.

Some example of how I use Quick Base are as follows:

- Gather reports to provide status on different projects
- Store information that can be seen by everyone, a group of people or an individual. The options are great
- Organize information in an easy-to-read chart. This is a neat function that transforms something that is dull and takes a long time to review into something that is engaging and fun
  • Converts data in table format into something that's easy to visualize in the form of a chart
  • Intuitive way to pull data and create graphs/charts
  • Organize data that can be viewed by everyone
  • The search function is a bit iffy. Quick Base would try to search for something before I finished typing, which causes many issues.
It is suited in a professional environment where communication is key
Gina Corona | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used across the entire organization and addresses a multitude of business process. From customer data, event management, project management, survey capturing, contact us forms, customer care ticket log, to communications management etc.
  • Easy to learn and flexible in use - It's very easy to learn and extremely flexible in use. Highly customizable. Provide training, help blogs & ready-to-implement templates.
  • Seamless flow between data capturing, business process & metrics - If you're going to capture data in QuickBase you'll automatically set up business process & metrics along with it.
  • Great Customer Service and regular enhancements - Their customer service is fast, friendly and helpful. Monthly releases ensure QuickBase stays flawless. At least 5 big new enhancements a year.
  • Calendar reporting
  • The calendar view of reports needs to be updated to function and look better.
I can't think of anything that I wouldn't be able to use QuickBase for. In some cases, it may require an expert to build out exactly what you need, but you can easily build your own application to manage projects, warehouse inventory, CRM, approval processes, budget tracking, event management, event registration, sales funnel analysis, volunteer management, employee management, collateral library etc.
Taylor Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Quick Base is being used in a few different business units within the company to manage data associated to our portfolio of assets. Like many other companies, we struggled with having multiple spreadsheets and documents where information associated to our projects lived. We needed a cloud-based solution to consolidate the data sources into a dynamic database, and we have found a solution with Quick Base.

  • Intuitive and user-friendly
  • Building apps is reasonably easy
  • Quick Base is customer focused and is adding functionality regularly
  • It's a database but we would like to use the tool for analytics due the type of information we have in it.
  • They're working on a true mobile app now but that has been something we have wanted.
  • System reports could used some better formatting.
We use Quick Base for both recurring and ad-hoc type reporting. For example, if I need to see what our current portfolio looks like I can just press a button and the report comes up for me to digest. This is something that would have taken much more time if it were in Excel and this why the tool is so valuable to us.
Where we get pushback from users is when they are trying to do weighted averages or complex formulas in a report that needs to go to management. It's not a financial modeling tool, but we want to get out of Excel as much as possible so it would be ideal to be able to do more formulas in the tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used across the organization. Instead of having to put in a request for a programmer to build an application for us, Quick Base's low code/no code lets us build on our own, saving us time.
  • Creates an easy to use dashboard for reporting
  • Reports can be easily sent out through subscription or ad-hoc, making communication easier
  • We are currently automating some of our forms, which used to be pdf/scan in, so now we can track information
  • Don't really have many complaints
Quick Base has made my life so much easier! Across the organization, users are creating apps and forms that are saving time and money.
September 06, 2018

Our business runs on QB.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Quick Base in our entire organization, from data management to timesheet to finance applications. Quick Base is the perfect way to store and manage all of our data. We are a data management company so what we have needs to be correct and match our client's database. We have to track nearly a hundred milestones on over 500 projects. Our system is automatically set up to compare the two systems and show us the differences. Before QB, we struggled and were constantly getting criticized by our client for inaccurate information, now we are one of their shining stars for data accuracy.
  • Stores and manages data
  • Reports are quick and easy to set up
  • User friendly
  • Creating formulas is very cumbersome
  • Being able to color code data no matter what field type
  • Writing and editing formulas is not user friendly
QB is good for time management, data management and accounts payable/receivable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use leverage Quick Base to bring together information from our clients, Oracle, sales, shipping, configuration, and field technicians. It is vital to get all the moving pieces together and in a place that can be safely worked in without losing updates (unlike Google Docs). We work in a fast-paced IT retail deployment environment and businesses depend on communication being accurate and the data being the most current.

  • Online collaboration
  • Developing analytics
  • End user friendly
  • Charts are low quality and many times the data is transferred to Excel to create better presentation graphics.
  • Lack of enterprise pricing. Per user pricing is used to determine storage space(attachments, app size, API calls). If pricing were more about purchasing the right size not the users it would be easier to manage in time and price.
  • At times customer service (not helpdesk) gets lost and we don't feel as though we matter.
If no data analytics are needed and only collaboration is needed there are a few products that can manage that without a high degree of custom building. Those products lack the high degree of flexibility and data analytic power.
Score 10 out of 10
Vetted Review
Verified User
QuickBase is the backbone of our entire organization. It is currently used for manufacturing, purchasing, fulfillment, pre-sales and post-sales activities, customer support, asset tracking, document control, HR, etc. QuickBase allows for the entire organization to be able see the same data seamlessly whether they are home based or in the field.
  • Most setup can be done with no code or low code solutions.
  • Can setu p a new application within a few hours.
  • Offers a solution for about all use cases. I have yet to have a problem I could not solve using QuickBase.
  • Current mobile applications are lacking, but I know are currently being worked on.
  • Occasionally when I need real coding to get things done I can't, but there are many support companies that can help.
QuickBase is very well suited for anything that involves tracking and logging of data. Examples include applications such as manufacturing, pre-sales and post-sales activities, customer support, knowledge base, human resources, etc. It is harder for applications where you would like to have several records but each one builds upon the previous data, such as trailing charts.
Drew Woods | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Previously, we had information stored in multiple systems. It would take 3 or 4 different searches just to be able to figure out what account we were trying to troubleshoot. Having Quick Base connect each of these systems we're able to find multiple sets of information now from one single search. The process requires less switching back and forth and copying and pasting and allows for more time to simply focus on the issue at hand.
  • Customizing forms for different departments speeds up processes because you don't have to read or fill out unnecessary information.
  • Customization allows for multiple work styles to work simultaneously while not interfering with each other.
  • On the fly updates make sticky points so much easier to fix. Frustration is lower because you know that if it really does bother you, there's probably a better or faster way of doing it.
  • There are still some control element styles I'd like, namely with tagging and searching multiple choices. It would be nice to be able to search and hit enter and have the first entry populate rather than having to click it and the search begin again. Kind of like tags work in YouTube.
  • Speed is always an issue. Loading pages sometimes can take a while. But usually that can be changed by improving the forms or relationships, but it's not always apparent how to do that.
  • I'd really like to be able to click on a location/section and have an option to exclude it from view or functionality based on specific users or roles.
Quick Base is great when you have multiple spreadsheets, multiple systems or simply no system when you want to track business operations and stats. If your business process is simple and lightweight with little data, you might get by with a spreadsheet or one or two systems, but generally the more complex the system and more information you want to collect, Quick Base quickly becomes the better solution.
Sam Shannon, CAPM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have used Quickbase as our primary ERP software for the past several years. We use it to allow our employees to manage top down from the director level to the project manager to the inside field manager to the technician on site. It allows us to capture virtually any type of data (time on site, specific inputs, etc.). It also allows everyone to see the work loads and individual schedules.
  • Flexible - It allows for virtually any type of input and in many ways is limited only by the skill of your programmer.
  • Segmentation - Allows for as many parents/child tables as necessary allowing you to store your data however you choose.
  • Simple - The coding was relatively easy to learn and straightforward.
  • Limited user permissions - The permissions in Quickbase are done by role rather than user. It would require creating individual roles for each user to restrict views and also enable views. Dashboards and all tables are limited by roles rather than users.
  • Limited support - Quickbase does not have the support that other more widely used softwares do. This cannot make learning the code for difficult solutions even more difficult.
  • Single Table Views - I am not able to create multiple table views for the same user. All of the data must be included in the same table and manipulated by the inputs within the table. This is still very flexible, but can be rather cumbersome to code.
  • Limited Data Extraction - They have a data cap for .csv extraction. I was required to purchase a third Party ODBC to be able to pull data from Quickbase into Crystal Reports. This solution, however, worked great.
I would recommend Quickbase for virtually all small business project management applications. It is flexible and simple to use, but it will require an in-house developer as most ERP softwares do, but due to its simple nature this person could be trained in-house. If you are a larger organization I would recommend looking elsewhere for something more robust.
Beth Hilleke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is our primary (and only!) CRM solution. We use it across the organization to manage lead generation, to track the sales process, and to provide everyone with immediate access to our customers' - past and current - contact information, product license information, and past history of support issues.Additionally, we use it to track the features, release dates, and other pertinent information about our software.

Quick Base has solved the primary issue for which we implemented it. We were using three, or maybe even four, completely separate CRM systems for sales, support, and general info. Quick Base has allowed us to get everything into one system, and to clean up the widely-disparate styles of data entry.

Reports that used to take days to generate using SQL queries from the various databases, spreadsheets, and good old pencil and paper now really and truly are generated with about four clicks of the mouse. Choose the report, choose the filters, and go.
We love Quick Base.
  • Rapid development and implementation of the solution. No database experience is necessary (though it can be helpful). No coding experience is necessary. A completely new user can have something quite respectable to show for his/her work in under an hour. Of course, a more complicated database/app requires more work.
  • Quick Base is scalable. I personally know people who use Quick Base in organizations that are thousands of times larger than ours.
  • Quick Base support is amazing, as is the Quick Base customer community. I have yet to have a question that someone can't answer, and answer understandably - and often the answer already exists.
  • Quick Base allows (depending on permissions) each user to pull his/her own reports, style the data pages in ways that fit their needs, and push information to others in a meaningful and useful way. Admins have different needs from tech support, yet they can all use the same database, just view the information differently.
  • Some of the scaling on the screen doesn't always play well, particularly when printing a report.
  • The on-screen form view constrains fields oddly. But you can work around this by judicious placing of fields on forms.
  • The labels on checkbox fields are in an awkward place.
Price-wise, unless you are a very rich small business, it doesn't make sense for anything much under 10 employees. I would love to use it for my church, but the price is prohibitive.
Amazingly well-suited for a company that wants one platform to solve multiple problems.
Quick Base is accessible from wherever you are via your phone or tablet or laptop/desktop. On the road? No problem. Working at home late at night? It's there.
A great time-saver is the dynamic search - a common thing, to be sure, but one that is very useful. Start typing in the search field and it filters as you type. I love it.
Michael Barrow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are an Internet marketing and website development company, founded in 2001. We use QuickBase across our entire company. We have about 45 employees in Golden, CO and another 25 technical developers in India. We use it to manage all of our processes and relationships. The main applications are CRM, project/task management, billing, time tracking and actuals-vs-budgets analysis, client lead generation tracking & analysis, employee role and team management, attendance, and a million other details (like client login accounts and information) that we need to manage our business.
  • project management and creation of new projects from templates
  • very flexible and adaptable database setup of tables, fields, formulas and relationships
  • low overhead scripting with Javascript, but usually not necessary because point-and-click setup features are so rich and adaptable
  • investment in the continued development of the platform has added many goods and used features since we started with QuickBase in 2015
  • I hate needing to go outside the QuickBase platform to do things in PHP and cron, but right now cron-based automations and actions are still weak
  • Performance can be a bit slow for bulk updates of 20k records or more
  • integrations with Google Apps are hard and require developer assistance
  • formula functions are good overall but several are very wonky and hard to implement, and overall functions would be much easier to use if they emulated industry standard platforms like Microsoft Access & Excel
  • I really miss the level of ease and functionality for setting up add/change/delete log tracking of records and fields that came built-in with Salesforce. From what I hear this is in the near future development pipeline for QuickBase.
  • there are ways to get around this limitation with a bunch of development work, but I really wish that QuickBase would implement real database integrity so that when a parent record is deleted, all of the children get deleted as well (obviously with confirming prompts and such)
  • Validation rules need to get broken out from forms and stand on their own within the database platform architecture. The big problem is that updates that are made through grid edit and through the API will not know about or adhere to validation rules. This is a terrible thing that can cause problems, and as far as I'm concerned, it is the single biggest loophole that QuickBase developers need to plug. At first, when we started with QuickBase, I almost felt like it was a deal-breaker, but overall we have lived with this limitation reasonably well. What I have to do is run through a long list of monthly integrity checking reports to find anomalies in the database that have crept in through this loophole.
  • Having a hard limit of 500 MB for a single table 's maximum size is rather harsh, and I have two tables in particular that I have to constantly beat back through various maintenance techniques to keep from running out of space. This is a big waste of my time, and we have to archive or purge a lot of data that our CEO would otherwise like to retain online!
It really shines for small companies who are constantly evolving and changing their business processes (e.g. all of us). It doesn't scale particularly well for larger companies who need to deal with millions of records and high performance. Overall, the performance is good. we have 79 different tables, and some tables have hundreds of thousands of records.
Neil Shepard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our group uses Quick Base for project management and tracking. We have been using Excel and that has been a miserable experience. So far Quick Base has been a HUGE improvement. The company has implemented an app to allow them to get a better understanding of where we are excelling and where we are failing. This gives them a better picture in the places doing well, places where additional resources are needed, and places that we need to drop the activity as unprofitable. It is in early stages, but so far is great.
  • IT Support is the BEST!!!!!!!!!! They respond within 1 hour usually, and will call you if need be. Name another company that is that fast?
  • Great group of people. They are knowledgeable and willing to help/
  • It may be a low-code platform, but with the help of the company and the community board you can do incredible things. Everyone involved is extremely helpful and knowledgeable.
  • It is a tool that is very flexible, but don't expect it to be all things to all people.
  • For a modern software tool, there are lots of imposed limits in the program. There are limits imposed on form rules, limits on formulas, and a not fully polished UX for some tasks. Don't go into this thinking that the path is straight from start to finish. Sometimes the solution takes some testing and patience to solve and tends to not be obvious.
  • There are times I would like to have a the simple ease of searching a column like in Excel, but that is not possible without scripting in some Javascript link Handsontable.
The tool is well worth it and will make things a lot easier. The project we have was originally started in Access, then moved into SharePoint, but the ease of Quick Base is well worth the transition. I mostly agree with the concept that if you can say it, Quick Base can do it. But understand, it's a different tool, but extremely effective. The ability to integrate your entire company into one tool as opposed to what is currently out there.
Laura Thacker (prev. Hillier) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Quick Base to manage my consultancy, manage time and generate invoices every month. I build and manage Applications for companies in 4 countries. Every client is in a different industry and uses Quick Base for different functions and purposes.
  • Quick Base enables effective, fast, centralized data capture and storage making teams more closely connected and integrated.
  • Offers reporting at a granular level and high level for management ensuring everyone is making the best decisions on the same data set.
  • Add new fields instantly, build reports in just minutes or an entire App in hours. Fastest no code development for non programmers.
  • Quick Base is online, so it is everywhere you are. This is critical for business travelers who need to connect with teams but build the business.
  • Background management of form rules and email notifications could be improved
  • Logging of individual activity does not yet exist natively
  • File attachment management, upload, and download needs improvement
Quick Base is not your accounting system replacement, but it is fantastic at CRM, Project and Program Management and everything in between. If it is on a spreadsheet Quick Base will do it better.
Kim Gaston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use QB to manage our projects at energy generating facilities. We use it from idea through approval through execution and completion of all generation projects. This helps us keep track of ideas and assign resources to project tasks. This also helps us in our budgeting and resource planning.
  • Data consolidation - We no longer have to gather emails, scraps of paper, and notes to enter project ideas. No more lost ideas and notes as it is all in one place.
  • The simplicity of QB makes it so that even the most novice computer user can quickly figure out how to enter useful data. Even if they don't understand databases, they can fill out forms to provide information to others.
  • The reporting feature makes it easy to customize the information for the audience. For example, our VP doesn't need the same granular detail that a field supervisor needs. With the personalized reporting, we can provide the customer with the appropriate amount of data.
  • We have had to go to an outside service provider for a useful Gantt chart function. This has been cumbersome and costly. This is an area for improvement.
  • It would be nice to have an onboarding experience for someone who inherits apps when an administrator leaves. It would be great to have a workbook or training on the top things to do to get to know your app.
  • A cheat sheet of some kind of formulas would be good. The formula helper is better, but I would like to see something like what is available in Excel.
Well suited to replace shared Excel spreadsheets and MS Access databases.
Score 7 out of 10
Vetted Review
Verified User
Incentivized

We use QuickBase to accept requests from one team to another, store information about those requests, automatically generate due dates/times based on task type, and track status and who is assigned to each request. We also return results within QuickBase and send emailed notifications when the results are ready. We log time estimates, hours spent, and have formulas set up to track SLA Compliance for each task type. We get a lot of data about all parts of our operations from the QuickBase reports. We have many teams using QuickBase in this manner, each with a workflow customized to their specific needs.

We also have some other QuickBases set up to manage our internal training program and a similar one for client training, an internally facing client feedback tracker, management statistics for our support team, a lightweight bug tracker, and some smaller solutions here and there.

  • QuickBase allows a business user to customize or build an app with minimal database skills. If you can use MS Access, you can build a full-featured cloud-based app with QuickBase.
  • QuickBase is easy to customize one the app is live. There is very low risk to deploying updates to the live environment because most updates are fast to make and just as fast to roll back if needed.
  • QuickBase customer support is excellent. They respond quickly and tend to have a very good understanding of the product. Support team is always willing to get on the phone with me and help solve my QuickBase puzzle.
  • QuickBase is bad at supporting international business. There is no native support for user-based time zones or date formats. The database uses a character encoding that won't support languages besides English. The support team and staff are obviously not used to thinking about international business and seem stumped when asked how to solve for these problems.
  • QuickBase's user interface is humdrum. It's possible to design a form for your users that is usable, but it does not look modern and elegant.
  • QuickBase's mobile support is poor. It is possible to view your quickbase on a phone or tablet, but it's difficult to navigate most apps and takes many clicks/taps.
  • QuickBase's per-user pricing makes it a bad choice for client-facing applications. You would have to pay for your internal users and for each client user.
  • QuickBase is very receptive to feedback on their limitations, however their sales and support staff will constantly push you to solve for limitations on UI, mobile support, or client-facing applications by using a third party vendor who builds their app on top of QuickBase and will charge additional money to do so. The overall value proposition goes down when you take this into consideration.
  • QuickBase charges per user, but does not provide any easy tools for user audits or user management. Any app builder in my company can invite any number of new users and they will be added to my bill without any option for me to block them.
  • It is not easy to do inline editing of a table report in QuickBase. Their grid edit solution is very buggy and users often lose their changes to the data when encountering a bug in grid edit.
QuickBase is good for rapidly developing an app which will be used for and by your internal team, or a limited number of users. QuickBase is good for manually tracking data from which you need to gain insights. QuickBase can be amazing for quickly setting up organized workflows and getting a team to keep track of everything they are doing. If the interface was more friendly, it would be much better because no matter how great your workflow is, your users must use it.

QuickBase is not good at storing huge quantities of data. It's good for simple data analysis, but not for anything more complex or detailed. You will always have to export your data to Excel if you want to fully customize the reports and graphs, for example to add them to a presentation for upper management. We have a time-tracking table with over 1million records over the course of the last 2.5 years and it has become very slow and difficult to report on. Unfortunately now that we have so many records, archiving the data is also very difficult. The table is connected to a dozen or more other tables, across multiple apps. On the plus side, this provides great flexibility allowing us to report on time spent per project in a central location. On the minus side, QB just can't handle this quantity of data without errors. I suggest exporting data regularly and doing large analysis in Excel or somewhere else outside of QuickBase. Come up with an archive strategy early on so that you aren't stuck.
Stephanie Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is being used for case management in our department. It allows us to access shared information and get reporting based on key metrics of our daily work.
  • Collaboration across users to view and edit records
  • Get real-time reporting showing g the status of certain projects and the results delivered over a period of time
  • I would like to continue to see expanded reporting capabilities
  • I would also like to see some changes made to things like how multiple choice options are displayed.
Anytime shared data is being kept on a spreadsheet it can go in Quick Base. QB. Allows for many users to access the data in the same place at the same time and see reporting on key metrics.
Chad Farley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is used company wide as our CRM and to integrate all our processes and data into a single silo.
  • Easy to create new processes. In one week, I was able to create a new process that involved emailing notifications, tracking progress, time stamping completion, guard rails to reduce errors, and the ability to add attachments.
  • Looking at data - easy reports on table data
  • Creating new reports
  • Color consistency on reports could be improved on charts.
Quick Base is a great platform to take your unique needs and create processes around them. It allows you to manage roles and input fields to improve data accuracy.
June 07, 2018

Love QB

Caroline Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Across the entire organization, which is growing exponentially. Quick Base is nimble and easy to setup/use. Initially, we used it to be a central reference but now we are using it for process flows. Looking forward, we are integrating it with other applications to reduce the number of systems the user must access.
  • Users with basic spreadsheet experience can quickly and easily get started
  • Security is controlled simply
  • Customizable dashboards
  • Reports only allow for one formula field, so often tables have many added fields to compensate.
  • Relationships between tables are both easy and confusing...
  • Sometimes the "view as" works a little wonky. Or what I see when using the option isn't exactly what the user sees.
It works very well in smoothing out processes and workflows by removing redundancy and providing ragtime data to anyone in the organization. Some of the things I wouldn't have recommended it for 18 months ago are no longer an issue... For example, accounting, form fills, and email management. I'm not sure there isn't anything QB can't handle.
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