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I use Slack in a sales organization. We use it for team collaboration, operations management, direct messaging and for company wide …
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What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
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Popular Features
- Chat (405)9.696%
- Mobile Access (382)9.292%
- Discussions (392)9.292%
- Notifications (401)8.989%
Reviewer Pros & Cons
- Setting up quick meetings via huddle is the favorite feature. It instantly opens door for quick and ad-hoc communications very well and is a pretty us...
- Searching also becomes a bit challenging, it would be good if there's a date range filter to check the messages from a specific date range as often ti...
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(8211)Attribute Ratings
Reviews
(201-225 of 405)Companies can't remove reviews or game the system. Here's why
November 15, 2021
Slack it now and be connected
Score 9 out of 10
Vetted Review
Verified User
Highly used for internal communication and collaboration [among] different team members. [It especially] helps during the covid times when everyone is remotely working and collaborating and communication becomes most important
- pin messages
- tagging and notification highlights
- integration with existing apps
- sharing of files at group level similar to teams
November 13, 2021
Slack provides teams a solid communication platform.
Score 9 out of 10
Vetted Review
Verified User
We use Slack in conjunction with a third-party service provider. Slack allows us to quickly exchange information or get assistance with an issue. We can reach the whole team or specific resources and the entire team is able to know what is going on without an email storm.
- Allows us to communicate with a full team or specific members.
- Allows us to include other team members that may need the same information.
- We can quickly exchange notes or updates in one platform.
- I don't have any recommendations for improvement at this time.
November 10, 2021
Best intercommunication software for business
Score 10 out of 10
Vetted Review
Verified User
Slack is the main communication medium of all the organizations where every employee can contact any support or superior to resolve their issues. we share good information and work techniques with our colleagues and it's working worldwide. it is the best way to contact each other and discuss work-related matters. it is an easy life. the best software around the word.
- in one moment we can deliver the message to the unlimited employees
- quick and fast responses
- very easy to use like web chatting
November 10, 2021
Slack is great, everything else meh...
Slack is our de facto messaging/postboard for IronNet staff all round and it's the focus point of all internal messaging and tracking of events, work et al. Without logging into Slack, is like not going to work. It is the key to all communications outside of email. Problems are solved in Slack, Questions are raised in Slack, monitoring of other cloud-based apps alerts are in Slack. Slack is indispensable.
- Messaging - Much better than Teams in terms of UX for chats!
- DM groups - Easy to create and add members
- Integration with other apps. This helps so much so much for alerts, notifications!
- Multi-device usage. A boon for Slacking on desk, on the road and more!
- Searching can be improved - right now it's ungrouped. Have to do a more detailed search, which will then narrow the results.. Grouping allow look ahead to see if the results are relevant. e.g. by DMs, channels.
- Notifications dont work in sync at times for mobile and desktop. Also not working in sync when switching over to mobile once away from desktop. Not consistent there.
November 01, 2021
Communication tool with ton of features
Score 9 out of 10
Vetted Review
Verified User
Slack is used primarily for communication within and outside the team. We have almost moved away from emails once we started using Slack. Communication, sharing documents, and collaborating have improved with Slack. Creating bots has been really helpful and a ton of existing bots help in most cases. The new huddle feature is unique and helps talk to all team members at their convenience.
- Communication
- Collaboration
- Meetings
- Screen sharing
- UI controls
- Channel options
November 01, 2021
Great communication tool with lots of integrations
Score 9 out of 10
Vetted Review
Verified User
Slack is used by the entire organization. It provides a way to conveniently communicate between team members and integrate with various other software to streamline work.
- Easily communicate between individuals and teams
- React to messages with customizable emojis and gifs
- Integrate with other apps like Google Calendar to provide a single place for notifications
- Emoji reactions don't result in a notification, so you may not know someone saw/responded to your message
- There's no indication like Teams has to show that someone has looked at your message
- Some channels may be informational and not need to be reviewed as new messages come in, but they can't be suppressed from showing in the bold font when new messages come in. This can be distracting from more important channels/conversations.
October 31, 2021
The full suite of slack
Slack is used across the whole organization and its main focus, business-wise, is to keep connected not only all the teams by a formal and simple chat, but also to help us communicate with external providers/stakeholders via its integrations and multi workspace capabilities. Another business problem that it addresses is keeping track of everything and it does it by allowing to integrate with third-party platforms such as g-suite, InVision, Lucidchart among others, and centralizing every update/alarm from those sites, giving the chance to keep track of everything really easily
- Connect with third party apps/sites such as InVision,g-suite, lucid chart among others
- give the possibility to communicate within the organization safely
- managing updates and alarms from third party providers
- communicate with external stakeholders while keeping a secure channel
- improve notifications on Android, sometimes it just doesn't happen
- allow to share screen on mobile devices
- Include a feature to send message as an schedule email
October 31, 2021
Messenger should be quick and simple. It is Slack!
Used throughout the organization. Provides communication, more important than email. It allows for quick communication and instant notifications. Thanks to Slack, communication is arranged inappropriate channels and significantly reduces the number of e-mails.
- Quick contact and notifications
- Integrations with other platforms (monday.com, zapier, etc.)
- Mobile app is really good and fast
- Group calling (and video)
- Calendar integration
- Easy way to share large files
October 20, 2021
Effective and valuable use of Slack
Slack is used in our whole organization to manage tasks and communicate with employees and employees can communicate with one another using this platform. It's a great idea to keep your chats saved for the future and you can also share your document over this platform and it's providing free space for data usage and sharing and for huge storage services you can buy a subscription as well. There you can build one on chat and you can create #threads with multiple employees.
- One on one communication
- #thread building
- Group communication
- Mention specific person
- send message to all using same slack
- Specific storage
- storage is for both chat and document with free subscription
- Buy subscription to get more storage and features
October 18, 2021
Slack is a fantastic communication tool
Slack is a great communication tool to keep in touch with coworkers. We're a remote company (pre-covid) and switched from Skype to Slack about two years ago. I love being able to categorize messages by channel, and pinning documents to channels makes them easily accessible. Searching for messages is also very easy (i.e. you get what you're looking for). Slack makes communication within the company much clearer and easily accessible to everyone.
- Company wide updates
- Team communication
- Search function is robust
- I don't know if this is on Slack or my company's responsibility, but people don't always stick to threads which makes following a conversation more difficult. Maybe through AI Slack could offer a comment/reminder saying something like, "would you like this to be in a thread?" Y/N and then add it to a thread accordingly.
September 23, 2021
Slack - Amazing, Best Business Messaging App
Score 9 out of 10
Vetted Review
Verified User
Slack has been implemented throughout the organization to facilitate communication and team collaboration across all departments. Collaboration is made much easier and more efficient by its integration with third-party apps such as Zoom, Google Meet, and Google Drive. It also improves communication with Clients using features such as Slack Connect for faster communication.
- The user interface - Slack has one of the best user interfaces I've seen on a messaging app. It's small, lightweight, and well-organized.
- Integration with Other Apps - Slack allows you to integrate with other apps like Google Calendar, Drive, and Zoom. I never have to miss a meeting now :-)
- Slack has a mobile application that works just as well as the desktop version.
- File sharing - With Slack, file sharing and attachments have never been easier.
- Huddle - That's right, it has a calling feature built right into the app ( for both audio and video )
- Notification system - It has a well-designed notification system. Never overlook a message or a mention. You can also choose what kind of notification you want to receive. You can even use DND mode to disable notifications.
- You can create drafts to send out later.
- Slack can be RAM and battery hungry, and it can slow down when used heavily.
- The audio and video call capabilities could be improved to provide greater clarity.
- It's quite expensive. Old messages are deleted after a certain period of time in the free versions.
September 02, 2021
Great way to work remotely and be updated with your team
Will Bank uses Slack across the
whole organization. We use it a lot, on daily basis not only to chat with colleagues but mainly to get informed through all the departments' channels that are available for us to enter. It makes it super easy to work remotely as it's possible to share everything with your team in a very organized way.
- Channels are easy to access and follow the posts
- Great apps to install and centralize your activities
- With the tool "circle" it's possible to simulate the face to face interactions of the office
- Sometimes the program just frozen, probably when it is overloaded but it is annoying
- Once in a while, it automatically disconnects from the google calendar app, without any action from the user.
August 04, 2021
We moved from Skype to Slack
We are a company based in Australia and Indonesia. We use Slack as the main communication tool for the Indonesia team. We created many channels to support task management, team management, and even non-working topics such as hobbies. We created some automation to make things faster and more efficient. We were using Skype but Slack offers us a threaded chat, which is good to keep the chat focus. Slack looks more flexible and fun because it has a better reaction, reminders, and bots. Although it might sound less professional for seniors, we have a lot of young guys and we feel happier using this software with all the benefits it has.
- Threads
- Reminders
- Bots
- Advanced shortcuts
- Automation
- Customized reactions
- The left panel looks too crowded; I think the starred channel should be the first one
- Ability to send short audio messages without a third-party app; built features should be faster considering that Slack has phone/call feature
- Search results are sometimes confusing; too much information, perhaps Slack team can improve the UI
August 04, 2021
Great collaboration tool!
All of us are remote. This was a helpful tool to work across departments and maintain some camaraderie with my peers. I would have never thought our company would run so smoothly with zero face-to-face interaction but Slack was critical to staying connected and efficient. There are also additional plugs with the Google platform and Electric which is our IT solutions partner.
- Collaboration
- Call features
- App integration
- No issues
July 13, 2021
Slack - A virtual office
Score 9 out of 10
Vetted Review
Verified User
Slack is used by our whole organization, it is basically our virtual office, where channels act as departments. It addresses the problem of being organized in a company's chat application.
- Separating channels.
- Other app integrations.
- Notification customization.
- Support for custom bots.
- Edit text timings.
- Network usage.
Score 9 out of 10
Vetted Review
Verified User
Efficiency of any organization is much dependent on the amount and quality of the communication between its members. This applies especially now in COVID-19 times. We are using Slack as the minute-to-minute tool on keeping our team members in touch, in sync and living the same pulse. Slack is being used by most parts of our organization, but some parts are still resisting and willing to stay in the old solutions, including mass amounts of emails.
- User interface options (web, mobile, application on PC) and overall look and feel with the color schemes are great
- 2FA with Google Authenticator is reliable and works flawlessy
- During screenshares, possibility to highlight items (or draw) in real time is awesome
- Video conferencing could be better for quality, audio-video synchronization
- Slack could do a better job implementing security in the product in ways that would make it acceptable by enterprise ITs more easily
- Slackbot is sometimes highlighting users annoyingly
June 23, 2021
Slack is Where it's At!!!
Our organization is hybrid, with both teams that work onsite and teams that work remotely. Our entire company utilizes Slack for real time communication. Several of us also have Slack tied into our Google calendars which we then use to set up meetings on days/times that are convenient for everyone.
- Easy to use
- Easy to create private channels
- Easy to delete users
- Great for emojis!
- It can be difficult to catch up on messages when you're out
June 20, 2021
Great communication tool
Slack is used accross my whole company and basically is where we comunicate everything we need. The day-to-day communication is all centralized on Slack, not only direct conversations between team member but also conversations of specific departments and announcements relevante to the whole company, even when they are also sent via email.
- Quick messaging
- Clear visualization of priorities
- Tools to organize conversations
- Hiding not so relevant channels
- Make more clear the way threads work
- Improve integrations with third-party platforms
Slack sometimes feels like the foundation of our business. It's how we do probably 30-50% of all the communication within our company. We use it for quick communication, file sharing, updates, bug reports, and countless of integrations with all of the other softwares we use to run our business. If slack was gone tomorrow we'd be in serious trouble.
- 1:1 communication
- Group communication
- Backlog of important information
- Search functionality can always be improved (although its already so much better)
- It's too much work to leave a channel with the new update. Way too many clicks
- Warn me before I join or leave a channel if there will be a notice posted
Score 9 out of 10
Vetted Review
Verified User
We use Slack as a primary communication tool within our organization. Being able to assign channels to group conversations, as well as instantly communicate with colleagues makes it an ideal tool for our organization. With remote employees, Slack is especially helpful at keeping everyone on the same page without having to sift through a ton of email for quick questions or just friendly chat.
- Communications
- Grouping Conversations
- So far, none. Slack has been great.
May 17, 2021
Happily using Slack for more than four years
Communication is the key to the success of any project/product. We are using Slack throughout the organization to overcome the communication gap between different departments and to collaborate on different projects. We are using different integrations to facilitate our deployment of the codebase and to get the notifications of upcoming meetings, etc.
- Create the public/private channels
- Add reminders about different tasks
- Integrations of different bots
- Sometimes file sharing takes a lot of time to upload
- Video stream looks slow to me
Score 10 out of 10
Vetted Review
Verified User
Slack was used worldwide by our small but growing team. We had users in China, Europe, India, the UK, the US, and South America using Slack for our daily stand-up (agile) meetings, file coordination and sharing, and messaging. We also invited vendors for products and services we were considering to join Slack as guest users to have interactive sales presentations too. We also kept all investors up to date with Slack meetings.
- Threading on messages
- Integration with other apps
- File sharing and search
- Better video support (was often glitchy, unlike Zoom)
- Better rule for enterprise version, where no private conversations are actually private
- Too easy to create many private rooms and have to search for which one was active
Slack is a great platform to expand communication and interaction with the different workgroups and labor sectors that currently exist in my company. We are a company in the real estate sector and for us, Slack has meant a lot, since it has been a platform that has helped us to interact, share ideas, generate solutions, work as a team, and above all, be able to have a better planning of all work activities. The communication that Slack offers us is incomparable, it is a very stable platform that offers us very complete communication channels, where we can send images, documents, and files of any size. I am very grateful for the potential that Slack has provided since it was implemented in my company, it has proven to be a very powerful software capable of helping us to interact without having to carry out a complex process, in addition, its system is completely accessible, it gives me the possibility to interact from my mobile device.
- The communication channels have an excellent notification system. Notifications in Slack are one of the things that make it a very beneficial software, because I can be attentive to any movement of the chat channels, also, I can know when I am being mentioned in any of the channels.
- The transfer of images is completely effective, it does not diminish the quality of the images that are transferred through the chat channels.
- The application for mobile devices is very complete, I have general access to all the chats that exist within my company, in addition, I also have the ability to reply to messages from this application.
- The communication channels can be accessed by any employee of any sector, this facilitates the communication of the various sectors and achieves that all sectors can share information between them.
- The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.
May 05, 2021
A useful app of the organization
Our whole organization is using Slack for internal conversation and file sharing between organizations. We can solve [any] problem by using slack in our community. we can share big files easily. It has all the feature[s] like calling, messaging, video calling, etc. we can create private and public channels. We can update our status. We can manage notification for that.
- [The] notification feature is awesome
- Easy to use for any users
- Sharing stuff made easy
- Calling directly from web and from mobile app
- Delete conversations after some days in free version
- Takes heavy load on RAM
- Themes are not great for use
April 27, 2021
Added the perfect human touch to remote work
Slack is used for inter-departmental communication. We have channels for teams, projects, initiatives, and more. We can find every employee in the company on the app and most use it on a daily basis. We're a remote company (most of us) and it really helps facilitate communication as if we were all in the same office.
- It expedites internal customer service among busy departments, aiding us to give our candidates the best experience.
- The channel feature is awesome because we have so many little projects and to have a channel where you can communicate solely with the necessary parties is just great.
- I like the variety of emoticons as well because they can be so expressive where words might be too strong.
- There are a lot of applications that work in tandem with Slack and I've found them a little hard to maneuver. I wish they were easier to use or there was a little more guidance.
- The status feature is almost lost amongst everything else that goes on in Slack. There are times when you are really busy and won't be able to respond immediately or times when you are on a trip, etc. Having the desktop and mobile features active sometimes confuse the audience and I wish it was easier or if there was a more dynamic status function and maybe there is and I've just yet to discover it.
- I had an issue recently where I couldn't change the name of a channel, but I had to delete it and create a new one. Too much work.