Elevate your Cloud Operations with PagerDuty!
November 30, 2022
Elevate your Cloud Operations with PagerDuty!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
We use PaperDuty to manage our production support on-demand schedule. With the tool, we plan the team availability for each group of services. When we're on call PagerDuty notifies us (via slack, mobile app, and email) about the issues so we don't lose any alerts, and also it handles the escalation policy as needed automatically
- Intuitive web/mobile app
- Multiple & reliable notification alternatives
- Great schedule management administration
- Automatic false positive issue identification
- Generate automatic timeline resolution reports for post morten analysis
- Identify common rotation patterns to suggest rotation schedule
- Production support schedule management
- Easy escalation setup
- Support of multiple notification mechanism
- PagerDuty allows us to provide quick response to production issues to our customer, even before they noticed the issue.
Our system provides functionality 24x7 so having a tool like PagerDuty is critical to provide the best customer support, and addressing issues as quickly as possible.
We use the integration with slack and email to report issues to our on-call engineers.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes