Good vfm for e-signatures
November 19, 2021

Good vfm for e-signatures

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PandaDoc

I use PandaDoc as a low cost option to get client signature approval on documents. I recommend PandaDoc to clients that want to issue multiple template documents for signature - such as employment contracts.
  • E-sign.
  • Standard text for emails to clients.
  • Saving signed documents to file (Dropbox).
  • Less business risk with e-signed documents.
  • Clients like the ease of e-signing.
  • I use the free account - not sure I would pay without save to PC capability - HelloSign does this.
Reusable templates have helped a client with issuing lots of employment contracts in one day.
  • Client document approvals e.g. tax returns.
Adobe Sign, Microsoft 365 (formerly Office 365)

Do you think PandaDoc delivers good value for the price?

Yes

Are you happy with PandaDoc's feature set?

No

Did PandaDoc live up to sales and marketing promises?

Yes

Did implementation of PandaDoc go as expected?

Yes

Would you buy PandaDoc again?

Yes

Great for low cost e-signatures.
Laborious for saving signed documents to hard drive.

PandaDoc Experience

Gaining e-signatures on tax documents.
Easy to use.
Only used once and it was OK.
Freezes quite a lot - even with brand new 64Gb RAM machine P11700K.

Using PandaDoc

1 - Good basic tech knowledge.
  • If it could autosave signed docs to hard drive.
Depends if it stays free.

Evaluating PandaDoc and Competitors

  • Price
  • Prior Experience with the Product

PandaDoc Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support cares about my success
Escalation required
The online support activated my free account when I had two registrations using two email addresses and they got conflicted.

Using PandaDoc

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Unnecessarily complex
  • E-signature.
  • Saving signed documents.
  • Navigating the workspace back to all docss.