Peer review
December 08, 2021

Peer review

Muhammad Rahman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Time-Consuming Provisioning Processes Lack of communication Teams meeting Automation of workflows External user communication Managing separate functionality
  • The complete experience (One application for calling, meetings, messaging, polling, and events)
  • Security, privacy, and protection
  • Analytics
  • Auto Answer
  • Bulk update - features on user end
  • TEHO
  • No negative impact
Webex Contact Centre
I think perfectly meet my needs.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

I think, well suited in all scenarios

Webex Calling Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
7
Answering rules
7
Call recording
7
Call park
8
Call screening
8
Message alerts
8
Mobile app for iOS
9
Mobile app for Android
9