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Clean, simple, collaborative task management
Updated December 13, 2022

Clean, simple, collaborative task management

Elias Van Son | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to organize workflows, assign tasks with due dates, and communicate within those tasks. Using Wrike eliminates the risk of losing the "paper trail" or not knowing what status a task is in since we can easily change the status and comment with updates that are shared with the team.
  • Easy task creation with clear due dates
  • Ability to modify the status of tasks while they're being worked on
  • Very visually appealing and simple to use
  • It can be hard to find previous tasks once they're marked complete
  • Simple, clean visuals
  • Ability to update status of tasks at any time
  • Recurring tasks
  • Positive impact on task management/time management
  • Improved organization and collaboration
Wrike is a much simpler, cleaner task management tool.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Google Ads (formerly AdWords), Microsoft Advertising (formerly Bing Ads), Google Analytics
Wrike is well-suited for teams with recurring, ongoing tasks as well as one-off tasks. Managers can create a task and assign it to one or multiple users, and there's great room for detail there.

We have run into some bugs with attachments in the tasks themselves. You need to download attachments from the task, not just preview them within Wrike, because they will not preview correctly.

Wrike Feature Ratings

Project Management
8.4
Task Management
9
Resource Management
7
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
7
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Wrike Implementation

I was not involved in the implementation.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • Unsure

Using Wrike

200 - Planning, Account Management, Billing, Advertising Channel Specialists, Analytics, and more
I believe we use Wrike's support staff, nobody in-house
  • Workflow management
  • Updating task statuses
  • Posing internal questions relevant to each task
  • Creating templates of workflows (involving multiple teams) that can be re-used every year, for every client
  • Conversationally, broaching new topics and ideas to contain the conversation
It's the simplest, easiest task management tool I've used during my 10+ years at marketing agencies

Evaluating Wrike and Competitors

Not Sure
  • Price
  • Product Features
  • Product Usability
Usability is key! Employees aren't banging their heads against the wall trying to figure this out. It's simple and intuitive, unlike a lot of others.
I would ask other platforms to match Wrike's usability and pricing, just to see if they could.

Wrike Training

  • No Training
It was easy to use quickly. My teammates were able to show me everything I needed to know.

Configuring Wrike

I think it's just right. We can customize what we need, while still leaning on templates.
None
Some - we have done small customizations to the interface - We customized to meet our agency's needs. I am unsure of the difficulty in this process, but heard no complaints.
Unsure

Wrike Support

I have not used Wrike Support personally, but others in my organization have.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, there was no need
I have not used Support personally.

Using Wrike

Very simple, intuitive, and visually appealing. Other task management platforms have been confusing and complex for no reason.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Task creation
  • Status updates
  • Tagging teammates
  • None

Wrike Reliability

Zero issues with scalability. I would use Wrike if I had 10 employees, or if I had 1,000.
I can only remember one brief Wrike "outage" in nearly 2 years.
Great performance, extremely quick and easy.

Integrating Wrike

Relationship with Wrike

I was not involved in this process, but have heard no complaints.
Unsure
Unsure
Unsure
I was not involved in this process.
None

Upgrading Wrike