What users are saying about

7Sheep

24 Ratings

Viber

13 Ratings

7Sheep

24 Ratings
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Score 8 out of 101

Viber

13 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

7Sheep

I think 7Sheep is especially important for organizations who need flexibility in translating and adapting their communications for an international target group. Being able to send out mailings and set forms up in multiple languages is very useful and in some cases necessary. Also, 7Sheep is great if you want to track how people are responding to your mailings. For example, do they open the mailings? If so, what do they click?
No photo available

Viber

Viber is well suited for managing communication across the department. For example: if a manager wants to get the message out to the team, or any instruction to the team. Instead of a lengthy formal email or having to message each of the individuals in the team, he or she can just send a message on the viber group that is created for the team members only. The communication process is much faster and therefore, actions are taken promptly without delay.
Tony Phan profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Viber
WYSIWYG email editor
7Sheep
8.3
Viber
Dynamic content
7Sheep
6.9
Viber
Ability to test dynamic content
7Sheep
5.9
Viber
Landing pages
7Sheep
6.6
Viber
A/B testing
7Sheep
6.3
Viber
Mobile optimization
7Sheep
7.8
Viber
Email deliverability
7Sheep
8.4
Viber
List management
7Sheep
7.9
Viber
Triggered drip sequences
7Sheep
7.6
Viber

Lead Management

7Sheep
7.4
Viber
Lead nurturing
7Sheep
8.0
Viber
Lead scoring and grading
7Sheep
6.6
Viber
Data quality management
7Sheep
7.8
Viber
Automated sales alerts and tasks
7Sheep
7.1
Viber

Campaign Management

7Sheep
8.6
Viber
Calendaring
7Sheep
9.1
Viber
Event/webinar marketing
7Sheep
8.0
Viber

Social Media Marketing

7Sheep
8.3
Viber
Social sharing and campaigns
7Sheep
8.3
Viber
Social profile integration
7Sheep
8.3
Viber

Reporting & Analytics

7Sheep
6.8
Viber
Dashboards
7Sheep
6.4
Viber
Standard reports
7Sheep
6.4
Viber
Custom reports
7Sheep
7.6
Viber

Platform & Infrastructure

7Sheep
7.6
Viber
API
7Sheep
8.5
Viber
Role-based workflow & approvals
7Sheep
6.8
Viber
Customizability
7Sheep
7.8
Viber
Integration with Salesforce.com
7Sheep
7.3
Viber

Cloud PBX

7Sheep
Viber
8.5
Hosted PBX
7Sheep
Viber
10.0
Multi-level Interactive Voice Response (IVR)
7Sheep
Viber
8.0
Call reports
7Sheep
Viber
8.1
Directory of employee names
7Sheep
Viber
8.0

Call Management

7Sheep
Viber
8.7
Answering rules
7Sheep
Viber
8.0
Call screening
7Sheep
Viber
8.8
Message alerts
7Sheep
Viber
9.4

VoIP system collaboration

7Sheep
Viber
7.0
Video conferencing
7Sheep
Viber
6.0
Audio conferencing
7Sheep
Viber
8.0

Mobile apps

7Sheep
Viber
10.0
Mobile app for iOS
7Sheep
Viber
10.0
Mobile app for Android
7Sheep
Viber
10.0

Pros

  • 7Sheep's support is fantastic and they have been extremely helpful, whenever we have encountered issues or needed assistance, in particular when we first began using the product. They were great in helping us to customize everything for our use.
  • I particularly appreciate how easy it is to create queries and separate our contact lists. This aids us immensely with targeted communications.
  • The tags to personalize mailings are incredibly useful and save a lot of time.
  • I enabled text message campaigns within our account and it is really very simple, a very low additional cost and drives our personalized engagement further.
Brian Lee profile photo
  • Clean interface is very easy to use.
  • Clear connection with not much delay.
  • Inexpensive unlimited plan to call landlines internationally (Viber Out).
Rich Ferris profile photo

Cons

  • The terminology used is not always obvious to people who are not marketing automation experts, but it's essentially a personal learning curve - and 7Sheep does take user suggestions onboard and works to improve these things all the time.
  • Design flexibility already outclasses some of the other systems I have used, but even more flexibility/adaptability would obviously make my marcomms job even easier.
  • At the beginning, the wiki was a little too technical for me, when I just wanted answers to a "how do I make it do this" question.
No photo available
  • I don’t really see the value in the stickers.
  • Should better explain dialling errors and how to correct.
  • Needs to provide a list of dial out numbers.
Rich Ferris profile photo

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available
No score
No answers yet
No answers on this topic

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available
No score
No answers yet
No answers on this topic

Support

7Sheep8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

A normal email client does not support automation.
No photo available
I use What’s App a lot but mainly for video chat and text. They don’t have a features like Viber Out that I’m aware of.
Rich Ferris profile photo

Return on Investment

  • All work in the NPO is voluntary. 7Sheep helped a lot to streamline processes which frees resources.
  • 7Sheep pricing is very affordable and in addition they help NPOs with even better pricing.
Stefan Rehm profile photo
  • The basic version is free and most of the time this is all you need.
  • Easy contacting between team members, stakeholders and clients. Its something hard to measure as ROI, but good communication is key to good business.
Filip Witkowski profile photo

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Viber

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Viber Editions & Modules
Viber
Additional Pricing Details