What users are saying about
24 Ratings
26 Ratings
24 Ratings
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Score 8 out of 101
26 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Martin Dr. Leute profile photo

Viber

It's perfect for messaging and group messaging, especially when users in group are from different places, organizations... (unlike Slack where you have to be member of same organization to be in same group). The video calls are the weak point of the app, so Viber is not good for conference calls, video calls and especially for group video conference calls.
Filip Witkowski profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Viber
WYSIWYG email editor
7Sheep
8.3
Viber
Dynamic content
7Sheep
6.9
Viber
Ability to test dynamic content
7Sheep
5.9
Viber
Landing pages
7Sheep
6.6
Viber
A/B testing
7Sheep
6.3
Viber
Mobile optimization
7Sheep
7.8
Viber
Email deliverability
7Sheep
8.4
Viber
List management
7Sheep
7.9
Viber
Triggered drip sequences
7Sheep
7.6
Viber

Lead Management

7Sheep
7.4
Viber
Lead nurturing
7Sheep
8.0
Viber
Lead scoring and grading
7Sheep
6.6
Viber
Data quality management
7Sheep
7.8
Viber
Automated sales alerts and tasks
7Sheep
7.1
Viber

Campaign Management

7Sheep
8.6
Viber
Calendaring
7Sheep
9.1
Viber
Event/webinar marketing
7Sheep
8.0
Viber

Social Media Marketing

7Sheep
8.3
Viber
Social sharing and campaigns
7Sheep
8.3
Viber
Social profile integration
7Sheep
8.3
Viber

Reporting & Analytics

7Sheep
6.8
Viber
Dashboards
7Sheep
6.4
Viber
Standard reports
7Sheep
6.4
Viber
Custom reports
7Sheep
7.6
Viber

Platform & Infrastructure

7Sheep
7.6
Viber
API
7Sheep
8.5
Viber
Role-based workflow & approvals
7Sheep
6.8
Viber
Customizability
7Sheep
7.8
Viber
Integration with Salesforce.com
7Sheep
7.3
Viber

Cloud PBX

7Sheep
Viber
7.5
Hosted PBX
7Sheep
Viber
7.3
Multi-level Interactive Voice Response (IVR)
7Sheep
Viber
8.7
User templates
7Sheep
Viber
6.0
Call reports
7Sheep
Viber
7.7
Directory of employee names
7Sheep
Viber
8.0

Call Management

7Sheep
Viber
6.5
Answering rules
7Sheep
Viber
5.6
Call recording
7Sheep
Viber
4.6
Call park
7Sheep
Viber
7.0
Call screening
7Sheep
Viber
6.5
Message alerts
7Sheep
Viber
8.8

VoIP system collaboration

7Sheep
Viber
6.1
Video conferencing
7Sheep
Viber
7.1
Audio conferencing
7Sheep
Viber
7.1
Instant messaging
7Sheep
Viber
4.0

Mobile apps

7Sheep
Viber
7.8
Mobile app for iOS
7Sheep
Viber
7.8
Mobile app for Android
7Sheep
Viber
7.8

Pros

7Sheep

  • When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists.
  • We also use 7Sheep for reporting on communications activities.
  • 7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys.
  • The drag and drop HTML editor makes things look good without a lot of extra effort.
No photo available

Viber

  • With Viber, I can easily places free calls over wifi to talk with clients who also use Viber and are either in another country, or, when I am outside of the US. As a wedding photographer, I travel a great deal, so this is important.
  • Viber call quality is excellent and has improved greatly over the years. I no longer need to worry about calls dropping or low clarity.
  • It is not necessary to be "registered" in Viber with a username or password; you simply use it with your phone number.
  • Viber supports group messages, which I don't typically use with clients, but I love to use it with family and friends.
Liz Wade profile photo

Cons

7Sheep

  • I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
  • I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
  • Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.
No photo available

Viber

  • Video calling quality
  • New user notification. When I register in Viber I don't want others to see I just opened Viber
  • Viber out-calls require internet connection
  • Can't find and disable read receipts feature
Rashad Farzalizade profile photo

Likelihood to Renew

7Sheep

7Sheep 8.2
Based on 3 answers
The tool serves our needs and we like the user interface. The few times we contacted support they were super helpful and responsive. When we asked for more integrations they confirmed the integrations we need (e.g. Hipchat) for the near future.
Clemens Degendorfer profile photo

Viber

No score
No answers yet
No answers on this topic

Usability

7Sheep

7Sheep 7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available

Viber

No score
No answers yet
No answers on this topic

Support

7Sheep

7Sheep 8.2
Based on 3 answers
With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
Andrea Galizia profile photo

Viber

Viber 1.0
Based on 1 answer
Support does not reply to your issues.
No photo available

Alternatives Considered

7Sheep

I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
No photo available

Viber

We evaluated Whatsapp and Line as 2 other tools alongside with Viber and finally decided to go ahead with Viber since we found Viber's call quality especially on international calls to be really clear and much better without any disconnections or static when we compared it with the other ones that were available. Also, the call drop was virtually not existent in Viber and this was one of the main reasons for going ahead with Viber despite its lack of popularity.
Shiv Shivakumar profile photo

Return on Investment

7Sheep

  • With the translation support we have translated forms into Spanish for our producers and this has been a really positive benefit for them as a partner.
  • I am able to monitor interest in different products very easily and so re-target particular varieties to specific regions.
  • Text message campaigns mean that we can directly engage: especially for physical meetings, tasting reminders and so forth.
Brian Lee profile photo

Viber

  • Communication across department is much easier and faster.
  • It is now easier to reach staff that are on an overseas business trip, even if that one is on the go (ex: in the car, at the airport).
  • Most of our customers use Viber, therefore, it is not only convenient to reach people inside the company, it is also used for external communication as well.
Tony Phan profile photo

Pricing Details

7Sheep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

7Sheep Editions & Modules

Edition
Entrepreneur$591
Small Team$2492
Business$3893
Enterprise4
  1. Single User
  2. Per month, up to 5 Users
  3. Per month, up to 10 users
  4. Above 10 users
Additional Pricing Details

Viber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Viber Editions & Modules

Additional Pricing Details

Rating Summary

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