What users are saying about
24 Ratings
19 Ratings
24 Ratings
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Score 8 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

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Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Martin Dr. Leute profile photo

Viber

It's perfect for messaging and group messaging, especially when users in group are from different places, organizations... (unlike Slack where you have to be member of same organization to be in same group). The video calls are the weak point of the app, so Viber is not good for conference calls, video calls and especially for group video conference calls.
Filip Witkowski profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Viber
WYSIWYG email editor
7Sheep
8.3
Viber
Dynamic content
7Sheep
6.9
Viber
Ability to test dynamic content
7Sheep
5.9
Viber
Landing pages
7Sheep
6.6
Viber
A/B testing
7Sheep
6.3
Viber
Mobile optimization
7Sheep
7.8
Viber
Email deliverability
7Sheep
8.4
Viber
List management
7Sheep
7.9
Viber
Triggered drip sequences
7Sheep
7.6
Viber

Lead Management

7Sheep
7.4
Viber
Lead nurturing
7Sheep
8.0
Viber
Lead scoring and grading
7Sheep
6.6
Viber
Data quality management
7Sheep
7.8
Viber
Automated sales alerts and tasks
7Sheep
7.1
Viber

Campaign Management

7Sheep
8.6
Viber
Calendaring
7Sheep
9.1
Viber
Event/webinar marketing
7Sheep
8.0
Viber

Social Media Marketing

7Sheep
8.3
Viber
Social sharing and campaigns
7Sheep
8.3
Viber
Social profile integration
7Sheep
8.3
Viber

Reporting & Analytics

7Sheep
6.8
Viber
Dashboards
7Sheep
6.4
Viber
Standard reports
7Sheep
6.4
Viber
Custom reports
7Sheep
7.6
Viber

Platform & Infrastructure

7Sheep
7.6
Viber
API
7Sheep
8.5
Viber
Role-based workflow & approvals
7Sheep
6.8
Viber
Customizability
7Sheep
7.8
Viber
Integration with Salesforce.com
7Sheep
7.3
Viber

Cloud PBX

7Sheep
Viber
7.6
Hosted PBX
7Sheep
Viber
8.0
Multi-level Interactive Voice Response (IVR)
7Sheep
Viber
8.5
User templates
7Sheep
Viber
6.0
Call reports
7Sheep
Viber
7.7
Directory of employee names
7Sheep
Viber
8.0

Call Management

7Sheep
Viber
7.7
Answering rules
7Sheep
Viber
7.7
Call recording
7Sheep
Viber
6.0
Call park
7Sheep
Viber
7.0
Call screening
7Sheep
Viber
8.5
Message alerts
7Sheep
Viber
9.4

VoIP system collaboration

7Sheep
Viber
8.8
Video conferencing
7Sheep
Viber
8.7
Audio conferencing
7Sheep
Viber
8.9

Mobile apps

7Sheep
Viber
9.3
Mobile app for iOS
7Sheep
Viber
9.4
Mobile app for Android
7Sheep
Viber
9.2

Pros

  • Affordability: the only solution we found on the market that gave us what we needed at a price we can afford!
  • Flexibility: 7Sheep seems to offer enough flexibility in the advance features that we can customise it as we need.
  • It's easy enough for our whole team to be able to use.
  • Their team is helpful and supportive.
Andrea Galizia profile photo
  • Using stickers and gifs can upgrade a simple communication to a fun and involving one.
  • The calls are high quality, every option is working perfectly.
  • Group communication works well.
Agnes Asodi profile photo

Cons

  • Would suggest to create the API token on request rather than have it automatically included in the account.
  • Moving templates we created from MailChimp to create templates in 7Sheep needed some care and attention from our side.
  • The flexibility 7Sheep offers can sometimes lead to us having to make decisions that other tools might make for us!
Andrea Galizia profile photo
  • The quoting option is missing.
  • Photo saving is an overkill. I don't prefer all images that appear in the conversations to be saved on my devices. There should be an option of saving / downloading images, but that should be a choice for individual images, not an involuntary action.
  • It would be useful to also like a person's comment on a 1-1 conversation
Agnes Asodi profile photo

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available
No score
No answers yet
No answers on this topic

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available
No score
No answers yet
No answers on this topic

Support

7Sheep8.2
Based on 3 answers
With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
Andrea Galizia profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Better integration in our workflow and in our own application.
Michael Kremmer profile photo
Skype has UI problems and makes the fun elements such as emojis and gifs hard to use. Slack is a good communication tool but has again less fun elements and is more work-oriented so it doesn't contribute a lot to a fun working atmosphere. Whatsapp was never even in the game because the desktop app is hard to download and run
Agnes Asodi profile photo

Return on Investment

  • Spending less time on sending newsletters.
  • Optimised engagement with partners and the press.
  • Getting a full picture of all our donor and contact information.
  • Needed to train our team on using an additional software.
  • Needed to invest time for the integration of the 3 systems.
Mario Siokola profile photo
  • Communication across department is much easier and faster.
  • It is now easier to reach staff that are on an overseas business trip, even if that one is on the go (ex: in the car, at the airport).
  • Most of our customers use Viber, therefore, it is not only convenient to reach people inside the company, it is also used for external communication as well.
Tony Phan profile photo

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Viber

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Viber Editions & Modules
Viber
Additional Pricing Details