What users are saying about

ADP RUN

Top Rated
169 Ratings

Ascentis HR

174 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.1 out of 101

Ascentis HR

174 Ratings
Score 6.6 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Ascentis HR

Pulling information quickly: to do Employment Verification for existing or former employees, getting contact and benefit information about employees, compensation history, and present history, job title, position hours per week, and pulling reports for EEO reporting, employee lists for audits or evaluations etc.
Catherine Peterson profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Ascentis HR
7.4
Pay calculation
ADP RUN
9.3
Ascentis HR
7.8
Support for external payroll vendors
ADP RUN
6.8
Ascentis HR
7.2
Benefit plan administration
ADP RUN
7.9
Ascentis HR
7.2
Direct deposit files
ADP RUN
9.3
Ascentis HR
8.2
Salary revision and increment management
ADP RUN
9.1
Ascentis HR
7.5
Reimbursement management
ADP RUN
9.1
Ascentis HR
6.2

Human Resource Management

ADP RUN
Ascentis HR
7.2
Employee demographic data
ADP RUN
Ascentis HR
7.9
Employment history
ADP RUN
Ascentis HR
7.7
Job profiles and administration
ADP RUN
Ascentis HR
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Ascentis HR
7.1
Organizational charting
ADP RUN
Ascentis HR
5.8
Organization and location management
ADP RUN
Ascentis HR
7.1
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Ascentis HR
7.2

Leave and Attendance Management

ADP RUN
Ascentis HR
7.5
Approval workflow
ADP RUN
Ascentis HR
7.5
Balance details
ADP RUN
Ascentis HR
7.3
Annual carry-forward and encashment
ADP RUN
Ascentis HR
7.6

Employee Self Service

ADP RUN
Ascentis HR
7.6
View and generate pay and benefit information
ADP RUN
Ascentis HR
8.0
Update personal information
ADP RUN
Ascentis HR
8.4
View company policy documentation
ADP RUN
Ascentis HR
7.4
Employee recognition
ADP RUN
Ascentis HR
7.0
View job history
ADP RUN
Ascentis HR
7.3

Asset Management

ADP RUN
Ascentis HR
7.0
Tracking of all physical assets
ADP RUN
Ascentis HR
7.0

HR Reporting

ADP RUN
Ascentis HR
6.2
Report builder
ADP RUN
Ascentis HR
6.7
Pre-built reports
ADP RUN
Ascentis HR
6.4
Ability to combine HR data with external data
ADP RUN
Ascentis HR
5.5

Onboarding

ADP RUN
Ascentis HR
6.6
New hire portal
ADP RUN
Ascentis HR
6.9
Manager tracking tools
ADP RUN
Ascentis HR
6.3

Performance and Goals

ADP RUN
Ascentis HR
6.1
Corporate goal setting
ADP RUN
Ascentis HR
6.3
Individual goal setting
ADP RUN
Ascentis HR
6.4
Line-of sight-visibility
ADP RUN
Ascentis HR
5.9
Performance tracking
ADP RUN
Ascentis HR
6.1

Performance Management

ADP RUN
Ascentis HR
6.0
Performance plans
ADP RUN
Ascentis HR
6.0
Performance improvement plans
ADP RUN
Ascentis HR
6.0
Review status tracking
ADP RUN
Ascentis HR
6.3
Review reminders
ADP RUN
Ascentis HR
6.1
Multiple review frequency
ADP RUN
Ascentis HR
5.5

Succession Planning

ADP RUN
Ascentis HR
5.4
Create succession plans/pools
ADP RUN
Ascentis HR
5.2
Candidate ranking
ADP RUN
Ascentis HR
5.5
Candidate search
ADP RUN
Ascentis HR
5.6
Candidate development
ADP RUN
Ascentis HR
5.3

Recruiting / ATS

ADP RUN
Ascentis HR
6.8
Job Requisition Management
ADP RUN
Ascentis HR
6.8
Company Website Posting
ADP RUN
Ascentis HR
7.1
Publish to Social Media
ADP RUN
Ascentis HR
7.0
Job Search Site Posting
ADP RUN
Ascentis HR
6.7
Duplicate Candidate Prevention
ADP RUN
Ascentis HR
6.6
Applicant Tracking
ADP RUN
Ascentis HR
7.0
Notifications and Alerts
ADP RUN
Ascentis HR
6.4

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Implementation - You work one on one with a specialist to help build and customize each module. They are patient, supportive, and very helpful.
  • Customization - There were few (if any) things I asked for that couldn't be customized. They really do work with you to make the system work for you.
  • Support - If/when an issue arises, you are met with immediate response and rectification. Their dedication to customer service is great.
No photo available

Cons

  • Adding columns to a payroll on the fly could be made easier.
  • I would love to have a more robust Paid Time Off Tracking tool.
  • Speeding up the site so that pages load faster would be nice. Especially when accessing the company directory.
Luis F. Garcia profile photo
  • Remote Desktop - Logging in via remote desktop can be a bit cumbersome. I understand they are working towards a web-based application which I can't wait to see.
  • Electronic data transfer - One of the reasons we wanted to use Ascentis was to take advantage of automatic transition to our benefits carriers. We are 6 months in and still having issues. For example, the feed that goes to our COBRA provider every Friday keeps going over in an encrypted manner in which our provider cannot accept. Despite many communications between them, they resolve one week and go back to the same encryption the following week. As a result, I have to double check the things that should be "automatic".
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
Ascentis HR7.0
Based on 7 answers
The system is intuitive and user friendly. My only concern is when it is time to create benefit plans for end of year open enrollment, I will need a refresher on all the great things I learned. The beauty of this is that they maintain a video library so you can walk through the steps as a refresher and then contact customer support with any specific questions. They truly give you the tools to make it easy.
No photo available

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
Ascentis HR7.3
Based on 85 answers
It is frustrating to call in and not be able to connect to a person. More and more we are being directed to "communities" but that does not take the place of support. For the money we pay each month we should be able to speak to a person with ease.
Kathi Groth profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

No score
No answers yet
No answers on this topic
Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

No score
No answers yet
No answers on this topic
Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

I have only used an accounting software program. I was very hesitant because I've never used an outside source. Kind of scary letting go. But I talked to many colleagues that use different software so I finally felt comfortable going ahead and using ADP.
Anna Cummins profile photo
Ascentis HR is managed by HR independently from IT, programmers or any needed outside support.
Sharon Voelz, SPHR, SHRM - SCP profile photo

Return on Investment

  • it is beneficial
  • we were able to switch form monthly to quarterly easily
  • the team is great to work with
Kim Pandina profile photo
  • Positive impact is a single system to house a valuable set of systems
Kathi Groth profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details