What users are saying about

ADP RUN

Top Rated
169 Ratings

Paychex Flex

Top Rated
52 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

Paychex Flex

Top Rated
52 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Paychex Flex

I would say that it's completely great for simple things. Accessing your paystubs, looking at your current information, verifying easy changes like address, name changes, etc.. that works great. I would say that Paychex feels limited with it's functionality on the end user side, however it isn't necessarily a bad thing. If you're trying to stay lean and light for a system, I'd highly recommend it. If you need more in depth functionality from a payroll system, it seems like other solutions would be better.
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
Paychex Flex
7.8
Pay calculation
ADP RUN
9.1
Paychex Flex
8.0
Support for external payroll vendors
ADP RUN
6.8
Paychex Flex
Benefit plan administration
ADP RUN
7.9
Paychex Flex
6.3
Direct deposit files
ADP RUN
9.1
Paychex Flex
8.9
Salary revision and increment management
ADP RUN
8.9
Paychex Flex
8.9
Reimbursement management
ADP RUN
8.9
Paychex Flex
6.8

Human Resource Management

ADP RUN
Paychex Flex
5.0
Employee demographic data
ADP RUN
Paychex Flex
6.6
Employment history
ADP RUN
Paychex Flex
5.8
Job profiles and administration
ADP RUN
Paychex Flex
5.1
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Paychex Flex
5.5
Organizational charting
ADP RUN
Paychex Flex
1.0
Organization and location management
ADP RUN
Paychex Flex
4.0
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Paychex Flex
7.1

Leave and Attendance Management

ADP RUN
Paychex Flex
7.7
Approval workflow
ADP RUN
Paychex Flex
8.0
Balance details
ADP RUN
Paychex Flex
7.1
Annual carry-forward and encashment
ADP RUN
Paychex Flex
8.1

Employee Self Service

ADP RUN
Paychex Flex
7.1
View and generate pay and benefit information
ADP RUN
Paychex Flex
8.0
Update personal information
ADP RUN
Paychex Flex
8.1
View company policy documentation
ADP RUN
Paychex Flex
6.1
View job history
ADP RUN
Paychex Flex
6.0

Asset Management

ADP RUN
Paychex Flex
4.2
Tracking of all physical assets
ADP RUN
Paychex Flex
4.2

HR Reporting

ADP RUN
Paychex Flex
4.5
Report builder
ADP RUN
Paychex Flex
3.7
Pre-built reports
ADP RUN
Paychex Flex
3.9
Ability to combine HR data with external data
ADP RUN
Paychex Flex
5.7

Onboarding

ADP RUN
Paychex Flex
5.4
New hire portal
ADP RUN
Paychex Flex
5.3
Manager tracking tools
ADP RUN
Paychex Flex
5.4

Recruiting / ATS

ADP RUN
Paychex Flex
8.9
Job Requisition Management
ADP RUN
Paychex Flex
9.1
Company Website Posting
ADP RUN
Paychex Flex
9.1
Publish to Social Media
ADP RUN
Paychex Flex
9.1
Job Search Site Posting
ADP RUN
Paychex Flex
9.1
Duplicate Candidate Prevention
ADP RUN
Paychex Flex
8.0
Applicant Tracking
ADP RUN
Paychex Flex
9.1
Notifications and Alerts
ADP RUN
Paychex Flex
8.8

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Paycheck makes every aspect of payroll easy.
  • The Paychex online reports system is very easy to use!
  • I appreciate that Paychex keeps up on all the new tax tables and labor laws.
Joretta Fletcher profile photo

Cons

  • Communication during implementation could use improvement. A clear, written timeline of expectations would be useful.
  • Having a dedicated customer service rep or department, maybe even local, would be nice for those rare occasions that we need a little help.
Kristy Guell profile photo
  • I don't have any suggestions for improvement for Paychex. They are doing a great job!
Joretta Fletcher profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Compared to Paycor, ADP's web portal is much easier to navigate and use which has made running payroll easier. While the overall features are similar, ADP has more options such as integrating an HR support feature and linking to a 401k that make it more flexible. I have also found that generating reports is much easier in ADP's site, especially since it auto generates some key reports as soon as payroll is run.
Robert Simeral profile photo
Paychex Flex is much easier to use and easier for the employees to see their information and make changes.
No photo available

Return on Investment

  • The only negative has been to our bottom line which is caused by RUNs pricing.
No photo available
  • While it has seemed to be an effective product overall (and my experience with it is minimal), the biggest problem seems to lie within the benefits portal.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details