What users are saying about

ADP Streamline Payroll

17 Ratings
Score 6.2 out of 101

Ascentis Payroll

10 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
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Ascentis Payroll

Ascentis Payroll is well suited for small companies where there is minimal audit/review that needs to happen. The system is something that has to be audited regularly. Also may be a good solution for an organization that has a well versed Payroll MANAGER, versus a Payroll Administrator that may require some guidance.
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Pros

  • The concept is good
  • Help is available
  • User friendly
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  • Creating Manual Checks: this system is very easy to create a manual check on an emergency/as needed basis.
  • Canned reports: good selection to choose from
  • Easy to load reports from timekeeper to ensure accurate processing
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Cons

  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
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  • Custom reports: not user friendly or intuitive and have to call support every time and they are not the most trained to be able to assist
  • Taxes: A lot of back and forth with the Tax team and they make the ownership on the employer without providing much support
  • Not all items flow from Ascentis HR to Ascentis Payroll so there are many duplicate manual additions to record.
  • All updates have to be entered into HR before it flows to Payroll system. If update made in Payroll system, it will not flow over to HR system.
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Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
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Alternatives Considered

ADP was selected through a reference we received
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Paychex worked a lot easier and their representatives knew the system in and out. Any issues were easily resolved and if a solution required time, they would always find a way to help the customer versus having the customer try to figure out what a solution is. This can be rather frustrating when you are an administrator and are not the subject matter expert
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Return on Investment

  • I cannot comment on this
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  • Positive: One seamless solution that pulls in time and attendance for quick processing
  • Negative: Multiple audit of system and information processed through
  • Negative: taxes-- must have knowledge of payroll taxes, their "experts" are not always helpful
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Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Ascentis Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details