What users are saying about

ADP Workforce Now

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496 Ratings

Kronos Workforce Ready

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Top Rated
164 Ratings

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101

Kronos Workforce Ready

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Top Rated
164 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Kronos Workforce Ready

We have a large population of employees who don't have access to a computer during the day (and some who don't own one at home). The phone app is great! They can see their paystubs, request vacation, look at their benefits, etc., all on their phones. This is a great feature. Kronos is very easy to customize which is helpful because every employee and manager has different preferences on what is on their home page, how they use the system, what they want to see in the system and what they don't want to see. I think it would be very wise of Kronos to find a new partner in regards to taxes. BSI is no where near the kind of company or has the kind of system that Kronos provides. I have been so frustrated at times with BSI that I have thought about switching the entire HRIS system to someone else so I don't have to deal with BSI. The partnership makes Kronos look bad.
Sarah Eigel, SPHR profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Kronos Workforce Ready
6.7
Employee demographic data
ADP Workforce Now
8.2
Kronos Workforce Ready
7.1
Employment history
ADP Workforce Now
8.2
Kronos Workforce Ready
7.5
Job profiles and administration
ADP Workforce Now
7.8
Kronos Workforce Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Kronos Workforce Ready
6.8
Organizational charting
ADP Workforce Now
6.7
Kronos Workforce Ready
6.5
Organization and location management
ADP Workforce Now
7.6
Kronos Workforce Ready
7.1
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Kronos Workforce Ready
4.6

Payroll Management

ADP Workforce Now
8.2
Kronos Workforce Ready
6.9
Pay calculation
ADP Workforce Now
8.8
Kronos Workforce Ready
7.2
Support for external payroll vendors
ADP Workforce Now
7.6
Kronos Workforce Ready
6.8
Benefit plan administration
ADP Workforce Now
8.2
Kronos Workforce Ready
6.4
Direct deposit files
ADP Workforce Now
8.7
Kronos Workforce Ready
6.7
Salary revision and increment management
ADP Workforce Now
8.0
Kronos Workforce Ready
7.6
Reimbursement management
ADP Workforce Now
8.0
Kronos Workforce Ready

Leave and Attendance Management

ADP Workforce Now
8.3
Kronos Workforce Ready
7.8
Approval workflow
ADP Workforce Now
8.2
Kronos Workforce Ready
7.4
Balance details
ADP Workforce Now
8.3
Kronos Workforce Ready
7.8
Annual carry-forward and encashment
ADP Workforce Now
8.4
Kronos Workforce Ready
8.2

Employee Self Service

ADP Workforce Now
8.3
Kronos Workforce Ready
7.6
View and generate pay and benefit information
ADP Workforce Now
8.7
Kronos Workforce Ready
7.9
Update personal information
ADP Workforce Now
8.8
Kronos Workforce Ready
8.3
View company policy documentation
ADP Workforce Now
8.6
Kronos Workforce Ready
7.7
Employee recognition
ADP Workforce Now
7.5
Kronos Workforce Ready
View job history
ADP Workforce Now
7.7
Kronos Workforce Ready
6.7

Asset Management

ADP Workforce Now
6.0
Kronos Workforce Ready
7.4
Tracking of all physical assets
ADP Workforce Now
6.0
Kronos Workforce Ready
7.4

HR Reporting

ADP Workforce Now
7.0
Kronos Workforce Ready
5.8
Report builder
ADP Workforce Now
7.0
Kronos Workforce Ready
6.0
Pre-built reports
ADP Workforce Now
7.0
Kronos Workforce Ready
5.6
Ability to combine HR data with external data
ADP Workforce Now
7.0
Kronos Workforce Ready

Onboarding

ADP Workforce Now
5.5
Kronos Workforce Ready
7.4
New hire portal
ADP Workforce Now
6.1
Kronos Workforce Ready
7.5
Manager tracking tools
ADP Workforce Now
4.8
Kronos Workforce Ready
7.4

Performance and Goals

ADP Workforce Now
7.7
Kronos Workforce Ready
7.0
Corporate goal setting
ADP Workforce Now
7.5
Kronos Workforce Ready
Individual goal setting
ADP Workforce Now
7.9
Kronos Workforce Ready
6.4
Line-of sight-visibility
ADP Workforce Now
7.5
Kronos Workforce Ready
Performance tracking
ADP Workforce Now
7.9
Kronos Workforce Ready
7.7

Performance Management

ADP Workforce Now
7.1
Kronos Workforce Ready
6.2
Performance plans
ADP Workforce Now
7.2
Kronos Workforce Ready
6.9
Performance improvement plans
ADP Workforce Now
7.0
Kronos Workforce Ready
5.2
Review status tracking
ADP Workforce Now
7.2
Kronos Workforce Ready
6.0
Review reminders
ADP Workforce Now
6.9
Kronos Workforce Ready
6.9
Multiple review frequency
ADP Workforce Now
6.8
Kronos Workforce Ready
6.0

Succession Planning

ADP Workforce Now
6.0
Kronos Workforce Ready
8.5
Create succession plans/pools
ADP Workforce Now
5.8
Kronos Workforce Ready
8.5
Candidate ranking
ADP Workforce Now
5.8
Kronos Workforce Ready
Candidate search
ADP Workforce Now
6.3
Kronos Workforce Ready
Candidate development
ADP Workforce Now
6.2
Kronos Workforce Ready

Recruiting / ATS

ADP Workforce Now
6.8
Kronos Workforce Ready
7.9
Job Requisition Management
ADP Workforce Now
8.0
Kronos Workforce Ready
7.6
Company Website Posting
ADP Workforce Now
7.8
Kronos Workforce Ready
8.0
Publish to Social Media
ADP Workforce Now
7.6
Kronos Workforce Ready
7.6
Job Search Site Posting
ADP Workforce Now
6.9
Kronos Workforce Ready
8.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Kronos Workforce Ready
7.5
Applicant Tracking
ADP Workforce Now
7.4
Kronos Workforce Ready
8.5
Notifications and Alerts
ADP Workforce Now
7.6
Kronos Workforce Ready
7.9

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Displays our vacation used, approved, taken, and what is forecasted that we have remaining. Great one stop shop!
  • Automates approvals by managers and once submitted approvals go directly to payroll and they can properly and quickly load to ADP saving time and giving more quality.
  • Easy to use and submit for time off. We have set up all of our reasons and it is tracked by member and by manager group so the manager can see all of his employees' time off in one calendar.
  • Eliminates paper! Quick and easy to submit time cards after validation then workflow takes it to the manager which then takes it to payroll.
Dawn Solomon profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • The Kronos Workforce Ready mobile app could use some improvements. About half of our hourly employees are in the field and may or may not have a computer with them, so we allow them to use the mobile app for clocking in and out on their phones. It seems that the majority of the missing punches were caused by a glitch in the mobile app.
Kristina Gonzales profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Kronos Workforce Ready1.4
Based on 2 answers
We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product.*6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.
No photo available

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Kronos Workforce Ready9.6
Based on 3 answers
While some tasks such as updating an employee's basic info, password, and approver preferences are very easy to do and straightforward (all combined on a single employee maintenance page and updateable through a single 'save'), other items prove to be more cumbersome such as navigating through multiple layers of employees when you are up higher in management with more system rights
Angela Meek, MCITP DBA profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Kronos Workforce Ready6.6
Based on 5 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade profile photo

Support

ADP Workforce Now7.3
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
Kronos Workforce Ready7.5
Based on 52 answers
I have had to contact Kronos support a few times regarding questions that I hadn't thought about during implementation. They have a website where you can search for answers to your problems, but if you can't find what you need, then you can submit a case. Usually within a couple of hours, someone that is extremely knowledgeable about your problem will call you, usually log into your computer via GoToAssist and walk you through the solution so that you understand. I have never had a bad experience with Kronos support
Kristina Gonzales profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Kronos Workforce Ready10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

I did not specifically select ADP WFN. I was cautiously optimistic when it was identified as the tool the organization was going to move forward with. I've previously used Oracle's HRIS and found it to be non-intuitive, overly complex and cumbersome. I was thrilled at how easy ADP WFN was to quickly learn and immediately put into practice
Mark Michaels, PHR profile photo
In comparison to the previous payroll system, Kronos is 150% better in user friendliness, time tracking, data exporting and updates for changes as implemented. There are webinars scheduled by Kronos to make the users aware of changes and improvements to the system and technical support to assist with issues as they arise. The old system had technical support but they made the changes that were needed and took time to make those changes. By contrast, Kronos technical support walks us through the process to make the changes and empowers us to make the changes adhoc.
Towanna Alexander profile photo

Return on Investment

  • We were able to generate data more quickly through the reporting tool
  • The granularity available in the generated reports helped to facilitate communicating immediate headcount and leverage historic trends to assist with future staffing needs.
  • For the employees who had access to the system, it was significantly easier for them to update their routine information such as address changes or W4 changes.
Mark Michaels, PHR profile photo
  • We have had a negative impact to managing data between WFR and our payroll system. This is due to an interface that the implementation team and KGS cannot get to operate correctly.
  • We have had a negative impact to managing employment data between WFR and our time and attendance system, which is Kronos WFC. This is due to an interface the implementation team cannot setup, which is ironic as the two systems are both operated by Kronos.
  • We have had a zero impact, labor hour wise, on onboarding as the WFR module doesn't operate. However, this is a 100% negative ROI as we are paying for a module that we cannot use even though KGS and the implementation team states the issue is entirely on Kronos' development team.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

Kronos Workforce Ready

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
For pricing information please contact Sales at 1 (800) 225-1561.

Kronos Workforce Ready More Information