What users are saying about

ADP Workforce Now

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483 Ratings
Top Rated
159 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101
Top Rated
159 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited for compliance with all legal regulations. I like that as soon as any new law comes out, ADP has taken ownership of the law and usually has already provided me with a solution or work around to make sure I am in compliance. The reliability of ADP is excellent and I have never had one bad dream of ADP not being around in the future.Workforce now is not well suited if you have a workforce that has multiple work rules, pay rates, pay types, and pay additions. You will more than likely have to keep a spreadsheet externally for these numbers and manually manipulate data.
John Loudermill, CPP profile photo

Kronos Workforce Ready

Administration and accounting for employees to input their hours. As long as an employee can have the training, then they can go in and input their hours. However, Kronos can be slow and it can be confusing without the training needed to input the hours. Otherwise, once you have the training it's very self-explanatory
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Kronos Workforce Ready
6.7
Employee demographic data
ADP Workforce Now
8.1
Kronos Workforce Ready
6.9
Employment history
ADP Workforce Now
8.1
Kronos Workforce Ready
7.6
Job profiles and administration
ADP Workforce Now
7.7
Kronos Workforce Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Kronos Workforce Ready
7.0
Organizational charting
ADP Workforce Now
6.7
Kronos Workforce Ready
5.9
Organization and location management
ADP Workforce Now
7.4
Kronos Workforce Ready
6.9
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Kronos Workforce Ready
5.0

Payroll Management

ADP Workforce Now
8.1
Kronos Workforce Ready
7.2
Pay calculation
ADP Workforce Now
8.7
Kronos Workforce Ready
7.2
Support for external payroll vendors
ADP Workforce Now
7.5
Kronos Workforce Ready
7.4
Benefit plan administration
ADP Workforce Now
8.0
Kronos Workforce Ready
6.4
Direct deposit files
ADP Workforce Now
8.6
Kronos Workforce Ready
6.9
Salary revision and increment management
ADP Workforce Now
7.8
Kronos Workforce Ready
8.1
Reimbursement management
ADP Workforce Now
7.8
Kronos Workforce Ready

Leave and Attendance Management

ADP Workforce Now
8.1
Kronos Workforce Ready
7.5
Approval workflow
ADP Workforce Now
8.1
Kronos Workforce Ready
7.2
Balance details
ADP Workforce Now
8.1
Kronos Workforce Ready
7.4
Annual carry-forward and encashment
ADP Workforce Now
8.1
Kronos Workforce Ready
8.1

Employee Self Service

ADP Workforce Now
8.2
Kronos Workforce Ready
7.6
View and generate pay and benefit information
ADP Workforce Now
8.7
Kronos Workforce Ready
7.7
Update personal information
ADP Workforce Now
8.7
Kronos Workforce Ready
8.3
View company policy documentation
ADP Workforce Now
8.5
Kronos Workforce Ready
7.8
Employee recognition
ADP Workforce Now
7.6
Kronos Workforce Ready
View job history
ADP Workforce Now
7.6
Kronos Workforce Ready
6.8

Asset Management

ADP Workforce Now
6.0
Kronos Workforce Ready
6.4
Tracking of all physical assets
ADP Workforce Now
6.0
Kronos Workforce Ready
6.4

HR Reporting

ADP Workforce Now
7.0
Kronos Workforce Ready
5.5
Report builder
ADP Workforce Now
7.1
Kronos Workforce Ready
5.6
Pre-built reports
ADP Workforce Now
7.0
Kronos Workforce Ready
5.3
Ability to combine HR data with external data
ADP Workforce Now
7.0
Kronos Workforce Ready

Onboarding

ADP Workforce Now
5.5
Kronos Workforce Ready
7.6
New hire portal
ADP Workforce Now
6.1
Kronos Workforce Ready
7.6
Manager tracking tools
ADP Workforce Now
4.8
Kronos Workforce Ready
7.7

Performance and Goals

ADP Workforce Now
7.7
Kronos Workforce Ready
6.7
Corporate goal setting
ADP Workforce Now
7.6
Kronos Workforce Ready
Individual goal setting
ADP Workforce Now
7.8
Kronos Workforce Ready
6.2
Line-of sight-visibility
ADP Workforce Now
7.6
Kronos Workforce Ready
Performance tracking
ADP Workforce Now
7.9
Kronos Workforce Ready
7.3

Performance Management

ADP Workforce Now
7.4
Kronos Workforce Ready
6.1
Performance plans
ADP Workforce Now
7.6
Kronos Workforce Ready
6.9
Performance improvement plans
ADP Workforce Now
7.4
Kronos Workforce Ready
5.2
Review status tracking
ADP Workforce Now
7.6
Kronos Workforce Ready
5.9
Review reminders
ADP Workforce Now
7.3
Kronos Workforce Ready
6.7
Multiple review frequency
ADP Workforce Now
7.2
Kronos Workforce Ready
5.8

Succession Planning

ADP Workforce Now
6.0
Kronos Workforce Ready
8.5
Create succession plans/pools
ADP Workforce Now
5.8
Kronos Workforce Ready
8.5
Candidate ranking
ADP Workforce Now
5.8
Kronos Workforce Ready
Candidate search
ADP Workforce Now
6.3
Kronos Workforce Ready
Candidate development
ADP Workforce Now
6.2
Kronos Workforce Ready

Recruiting / ATS

ADP Workforce Now
6.6
Kronos Workforce Ready
7.9
Job Requisition Management
ADP Workforce Now
7.9
Kronos Workforce Ready
7.3
Company Website Posting
ADP Workforce Now
7.5
Kronos Workforce Ready
8.0
Publish to Social Media
ADP Workforce Now
7.4
Kronos Workforce Ready
7.6
Job Search Site Posting
ADP Workforce Now
6.6
Kronos Workforce Ready
8.7
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Kronos Workforce Ready
7.5
Applicant Tracking
ADP Workforce Now
7.2
Kronos Workforce Ready
8.3
Notifications and Alerts
ADP Workforce Now
7.5
Kronos Workforce Ready
7.7

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Easy to access in the sense that it simply takes a click of a button.
  • Comprehensible meaning that it is not difficult to understand how the system works as long as you have someone explain it to you.
  • Easy to use in the sense that it's not hard to remember how to use it. It's easy to explore.
No photo available

Cons

  • Reporting can be somewhat challenging. You're able to build your reports and they've done a good job of streamlining the process but sometimes finding the correct code for reporting can be challenging. However, they have a team that builds custom reports for you so that's a small complaint.
Tara Kelly profile photo
  • More training necessary to use it because you do need at least half an hour for someone to explain it to you.
  • Slow in the sense that it takes a long time for it to load.
  • Difficult to complete in the sense that there's a lot of things you have to double check in order for it to go through properly.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Kronos Workforce Ready1.5
Based on 2 answers
We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product.*6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.
No photo available

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Kronos Workforce Ready9.6
Based on 3 answers
While some tasks such as updating an employee's basic info, password, and approver preferences are very easy to do and straightforward (all combined on a single employee maintenance page and updateable through a single 'save'), other items prove to be more cumbersome such as navigating through multiple layers of employees when you are up higher in management with more system rights
Angela Meek, MCITP DBA profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Kronos Workforce Ready6.5
Based on 5 answers
I believe there is too much downtime. Single sign-on has been down 2 times in last 5 days. This downtime has occurred many times in the past 6 months. Many topics mentioned in the user guides have not enough information to use the functionality.
Parks Pendergraft profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
Kronos Workforce Ready7.6
Based on 52 answers
We did not get much support when we were trying to implement. We felt like we were the only company with requirements for both Canada and the US and this seemed odd to us because North America is the most common place it was implemented. We found there was no integration with our source system so this made us have to create files so we can update members by position and make sure the right managers are in place for each group. We were not able to produce the requirements in a timely manner and we were not treated respectfully by the project manager from Kronos at the time
Dawn Solomon profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Kronos Workforce Ready10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
We selected Kronos Workforce Ready as it was priced right for what we intended on using it for. We selected them also because we have been using Kronos Workforce Central for manufacturing and it seemed like the right thing to do for consistency in processes for timekeeping. It was a bit of a long implementation but there was a lot of change management for all users, managers, and payroll as well as reporting needs and file transfer requirements from our source system. KWR is well known and we have a good relationship with them as a vendor. We are continuing to look at how to upgrade our Kronos Workforce Central application to make life easier on the manufacturing clerks and hoping to provide them with some new functionality in the process.
Dawn Solomon profile photo

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • Ability to generate OT reports and monitor OT more timely.
  • Has reduced payroll errors as long as timesheets are checked prior to processing.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

Kronos Workforce Ready

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
For pricing information please contact Sales at 1 (800) 225-1561.

Kronos Workforce Ready More Information