What users are saying about
Top Rated
519 Ratings
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Top Rated
5818 Ratings
Top Rated
519 Ratings
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Score 8.5 out of 100

Slack

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Top Rated
5818 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Airtable ranks higher in 1 feature set: Project Management

Project Management

8.2

Airtable

82%
8.1

Slack

81%
Airtable ranks higher in 12/16 features

Task Management

8.5
85%
186 Ratings
7.7
77%
142 Ratings

Resource Management

8.3
83%
182 Ratings
N/A
0 Ratings

Gantt Charts

7.8
78%
81 Ratings
8.0
80%
51 Ratings

Scheduling

8.2
82%
154 Ratings
7.5
75%
107 Ratings

Workflow Automation

8.6
86%
131 Ratings
8.1
81%
116 Ratings

Team Collaboration

8.9
89%
204 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.8
88%
100 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.3
83%
74 Ratings
N/A
0 Ratings

Document Management

8.0
80%
158 Ratings
N/A
0 Ratings

Email integration

7.9
79%
106 Ratings
N/A
0 Ratings

Mobile Access

7.7
77%
180 Ratings
9.2
92%
234 Ratings

Timesheet Tracking

8.0
80%
88 Ratings
N/A
0 Ratings

Change request and Case Management

8.3
83%
96 Ratings
N/A
0 Ratings

Budget and Expense Management

8.4
84%
118 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.4
84%
234 Ratings

Visual planning tools

N/A
0 Ratings
7.9
79%
75 Ratings

Communication

Airtable

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.7
97%
252 Ratings

Notifications

N/A
0 Ratings
9.1
91%
249 Ratings

Discussions

N/A
0 Ratings
9.2
92%
243 Ratings

Surveys

N/A
0 Ratings
7.9
79%
139 Ratings

Internal knowledgebase

N/A
0 Ratings
7.4
74%
139 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.0
80%
75 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.7
87%
131 Ratings

Integrates with Outlook

N/A
0 Ratings
8.3
83%
87 Ratings

File Sharing & Management

Airtable

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.6
86%
99 Ratings

Video files

N/A
0 Ratings
8.5
85%
200 Ratings

Audio files

N/A
0 Ratings
8.7
87%
196 Ratings

Document collaboration

N/A
0 Ratings
8.2
82%
161 Ratings

Access control

N/A
0 Ratings
7.9
79%
142 Ratings

Advanced security features

N/A
0 Ratings
8.2
82%
121 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.9
89%
156 Ratings

Device sync

N/A
0 Ratings
8.8
88%
157 Ratings

Attribute Ratings

  • Airtable is rated higher in 1 area: Support Rating
  • Slack is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating

Likelihood to Recommend

8.6

Airtable

86%
226 Ratings
9.2

Slack

92%
252 Ratings

Likelihood to Renew

8.2

Airtable

82%
3 Ratings
9.2

Slack

92%
15 Ratings

Usability

9.0

Airtable

90%
22 Ratings
9.1

Slack

91%
28 Ratings

Availability

9.0

Airtable

90%
1 Rating

Slack

N/A
0 Ratings

Performance

9.0

Airtable

90%
1 Rating

Slack

N/A
0 Ratings

Support Rating

8.4

Airtable

84%
55 Ratings
7.7

Slack

77%
122 Ratings

In-Person Training

8.0

Airtable

80%
1 Rating

Slack

N/A
0 Ratings

Online Training

9.0

Airtable

90%
1 Rating

Slack

N/A
0 Ratings

Implementation Rating

9.0

Airtable

90%
3 Ratings
10.0

Slack

100%
4 Ratings

Product Scalability

8.0

Airtable

80%
1 Rating

Slack

N/A
0 Ratings

Likelihood to Recommend

Airtable

Airtable is very well suited for a niche environment that finds other project tracking or collaborative tools to be limiting. The ability to build out a single pool of information to best suit each team member's visual or functional needs is amazing. While the setup time can be lengthy, depending on your particular needs, it is really worth it when it's finally ready.
Caleb Fortune | TrustRadius Reviewer

Slack

I can be on a phone call and still answer questions without being interrupted. This helps with increasing the opportunities for us to serve our clients. Instead of having to update my status because of a meeting, Outlook is connected. Saves me a few steps of changing status or calls getting transferred while I am in a meeting.
Anonymous | TrustRadius Reviewer

Pros

Airtable

  • I can create tables, create and customize fields
  • Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
  • The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
  • Being able to duplicate tables and create alternate views
  • Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.
Anonymous | TrustRadius Reviewer

Slack

  • Excellent in terms of tracking new and upcoming orders for business.
  • Create various channels to manage your team and departments.
  • The User Interface (UI) is friendly.
  • Portable and to use. They both have software, website and application.
  • Excellent in terms of fast communication with employer, team and co-workers.
Marvin Malinao | TrustRadius Reviewer

Cons

Airtable

  • While working on the Airtable I have noticed that it is not open to uploading of the files for large sizes, most of the time files are not uploaded or links may get broken.
  • In addition, they do not talk much about the time tracking tool and how we can calculate our hours, I still do it with just estimation and by the calendar.
Ryan Dury | TrustRadius Reviewer

Slack

  • Reflecting the availability status of an individual based off of integration with other products e.g., Microsoft Outlook. Currently, it does indicate that there is a meeting on Outlook but syncing the status takes it a step further.
  • Search feature can be made better with the ability to search based on a certain criteria like a Person etc. This feature is not as mature as it can be.
Anonymous | TrustRadius Reviewer

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Airtable Editions & Modules

Edition
Plus$10.001
Pro$20.001
EnterpriseContact Sales
  1. per month (billed annually)
  2. none
Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

Airtable

Airtable 8.2
Based on 3 answers
We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
Anonymous | TrustRadius Reviewer

Slack

Slack 9.2
Based on 15 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

Airtable

Airtable 9.0
Based on 22 answers
Airtable has fantastic usability. I personally am fair when it comes to most technologies off the bat. I can understand a lot after being taught but most take me a little when I am teaching myself. Airtable was EXTREMELY easy to use off the bat. It was easy to understand or quickly figure out answers to my questions if i ever felt confused. Someone who has little technological experience could figure out Airtable quite easily.
Anonymous | TrustRadius Reviewer

Slack

Slack 9.1
Based on 28 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Reliability and Availability

Airtable

Airtable 9.0
Based on 1 answer
I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Performance

Airtable

Airtable 9.0
Based on 1 answer
I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Support Rating

Airtable

Airtable 8.4
Based on 55 answers
I haven't contacted customer support yet, so I wouldn't be able to give a fair response. We also use the free version of the app. They do have document files, which we have looked at to answer key questions. Because it looks like there are a lot of people that use airtable, we've been able to find a lot of resources online.
Brian Chung | TrustRadius Reviewer

Slack

Slack 7.7
Based on 122 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

In-Person Training

Airtable

Airtable 8.0
Based on 1 answer
This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Online Training

Airtable

Airtable 9.0
Based on 1 answer
Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Implementation Rating

Airtable

Airtable 9.0
Based on 3 answers
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
Anonymous | TrustRadius Reviewer

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Airtable

Airtable exceeds all competitors I’ve seen. The feature set is full and only growing. The UI is intuitive for non-tech employees. Any competitors that match Airtable are really operating in a different space. Airtable is the industry leader in this category. Period.
Christopher Cantrall | TrustRadius Reviewer

Slack

Slack has expanded functions and much better connection. Slack is heavily customizable whereas 3CX and Google Chat are standard across the board. To my knowledge 3CX and Google Chat do not have the thread function, expanded reactions function, group channels vs group messages, profile photos/titles for users, or customized viewing preferences
Anonymous | TrustRadius Reviewer

Scalability

Airtable

Airtable 8.0
Based on 1 answer
There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Return on Investment

Airtable

  • The performance of the platform has been key to generate revenue and compensate for the investment we made at the beginning.
  • Since the results were good, we proceeded to continue using the software, and in this way we obtained a large amount of profits, increasing our ROI to 5.
Ronald Wright | TrustRadius Reviewer

Slack

  • Slack has significantly improved team collaboration and communication, and as a result, a large number of users are now able to communicate more effectively.
  • It's easier to handle remote work with Slack because it's so simple to do so. On small projects, better communication and collaboration are essential.
  • When it comes to business environments, Slack is the best. Saving time by automating routine tasks is one benefit of the technology's existence.
Mst Rahima Khatun | TrustRadius Reviewer

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