What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3711 Ratings

Airtable

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3711 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Airtable

Airtable is an incredibly powerful tool for basic spreadsheet tasks used in your departments, especially if those spreadsheets are being shared and used by multiple departments. It's a better designed spreadsheet, [compared to] what Excel and Google Sheets offers. [It] has multiple view options so that each team can see the data in the way that makes the most sense for their team.
Adam Montgomery | TrustRadius Reviewer

Slack

Slack is a great tool to facilitate communication in large and small enterprises alike. Having the ability to send quick messages to colleagues around the world without the formality of an email makes communication more efficient. The emojis and gifs also bring a bit of whimsy into the office which in turns makes for a more comfortable office atmosphere. For a remote workforce, this tool makes staying in touch and communicating much easier while providing a helpful social aspect, after all there is no water cooler to gather around. For smaller businesses and non-distributed teams, it is still a valuable tool to keep track of and share information but definitely not a necessity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Airtable
8.0
Slack
7.9
Task Management
Airtable
8.3
Slack
7.6
Resource Management
Airtable
8.0
Slack
Gantt Charts
Airtable
7.5
Slack
7.4
Scheduling
Airtable
7.9
Slack
7.7
Workflow Automation
Airtable
8.0
Slack
7.5
Team Collaboration
Airtable
8.9
Slack
Support for Agile Methodology
Airtable
7.9
Slack
Support for Waterfall Methodology
Airtable
7.7
Slack
Document Management
Airtable
7.9
Slack
Email integration
Airtable
8.0
Slack
Mobile Access
Airtable
8.0
Slack
9.1
Timesheet Tracking
Airtable
7.8
Slack
Change request and Case Management
Airtable
8.0
Slack
Budget and Expense Management
Airtable
8.5
Slack
Search
Airtable
Slack
8.3
Visual planning tools
Airtable
Slack
7.8

Communication

Airtable
Slack
8.7
Chat
Airtable
Slack
9.7
Notifications
Airtable
Slack
9.0
Discussions
Airtable
Slack
9.0
Surveys
Airtable
Slack
8.0
Internal knowledgebase
Airtable
Slack
7.9
Integrates with GoToMeeting
Airtable
Slack
8.5
Integrates with Gmail and Google Hangouts
Airtable
Slack
8.9
Integrates with Outlook
Airtable
Slack
8.4

File Sharing & Management

Airtable
Slack
8.2
Versioning
Airtable
Slack
7.6
Video files
Airtable
Slack
8.4
Audio files
Airtable
Slack
8.3
Document collaboration
Airtable
Slack
7.8
Access control
Airtable
Slack
8.2
Advanced security features
Airtable
Slack
7.8
Integrates with Google Drive
Airtable
Slack
8.7
Device sync
Airtable
Slack
8.6

Pros

Airtable

  • Airtable has the best customization features out there. They allow you to customize you spreadsheets or tables in a variety of formats. They allow you to customize a variety of field types, field sizes and various colors.
  • Airtable has a great collaboration feature that makes it easy to share and grant access to tables and a variety of information.
  • Airtable has great compatibilities that allows you to directly upload spreadsheets from excel into a customizable table.
  • Airtable is easy to teach and understand quickly, and does not take time for someone who is not technically advanced to understand
Anonymous | TrustRadius Reviewer

Slack

  • Flexibility around notifications. Being part of a 1200+ employee company & a member of multiple channels & groups in Slack, it's fantastic being able to control that notifications I WANT to receive (and which I'd like to "mute," another helpful function).
  • The ability to create separate "channels" & groups. This has been key in making sure communication is organized & categorized in a way that makes sense. For example, we have separate channels for announcements, tech-related troubleshooting, different departments, etc.
  • Ease of use & just plain fun. With emojis, "reactions," and gifs built in, communicating can be quite fun :)
Anonymous | TrustRadius Reviewer

Cons

Airtable

  • Pricing model: we don't like how we have to pay per user.
  • Calendar view: we wish the calendar view was better, or if there were different types of calendar views. Right now there is just one.
  • Complicated: some parts of the app are a little complicated.
Brian Chung | TrustRadius Reviewer

Slack

  • While their focus on continuous product improvement is admirable, the pace of change sometimes introduces bugs to existing features.
  • Some workspace administrative options require logging in to the workspace website -- it would be great to be able to manage all configuration directly from the desktop app.
  • Allow me to be petty for a moment: Why can't we have bigger emojis?
Benjamin Plotkin | TrustRadius Reviewer

Likelihood to Renew

Airtable

Airtable 10.0
Based on 2 answers
We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
Anonymous | TrustRadius Reviewer

Slack

Slack 9.7
Based on 12 answers
It is just an all around excellent product for a company with over 100 employees whom work in various locations around the country. We have remote workers, as well as people that work in the office every shift, so it makes it much easier to communicate with everybody in the simplest and fastest way.
Diamond Jeffries | TrustRadius Reviewer

Usability

Airtable

Airtable 8.7
Based on 21 answers
It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.9
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Airtable

Airtable 8.0
Based on 58 answers
We find support easy to find, responsive and knowledgeable. In addition to a large selection of well-done help articles and webinars, there is a forum with quick support coming from Airtable staff and other users. We haven't had any issues in getting the information and support that we've needed.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.3
Based on 130 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

Airtable

Airtable 9.0
Based on 2 answers
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
Anonymous | TrustRadius Reviewer

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Airtable

Airtable combines the simplicity of a spreadsheet with the possibilities that come with a database, all within one tool. We have chosen it after a short evaluation. It is incredibly easy to use after a short training, making it a great tool compared to the typical spreadsheet-based apps.
Adam Farrell | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

Airtable

  • The ROI is simple: Airtable has created a more efficient workplace. We have fewer meetings, certainly. But any meetings we do have are much more efficient and impactful. Everyone walks in having used Airtable to prepare for the meeting (uploading needed docs, etc.), and the meeting is held using Airtable as the agenda. Airtable is updated and continues to be used after the meeting, so everyone stays on the same page.
  • Airtable also makes planning events much more streamlined. Contracts, rental agreements, rosters, etc. are uploaded. Dates are set with reminders. People know what they are responsible for planning the event and for what role they will play during the event.
Tyler Collum | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Airtable Editions & Modules

Edition
Plus$10.001
Pro$20.001
EnterpriseContact Sales
  1. per month (billed annually)
Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Add comparison