What users are saying about

Airtable

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
227 Ratings

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1933 Ratings

Airtable

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
227 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1933 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Airtable

I hope to manage everything in our business through Airtable. I'm not sure of the extent of the formula capabilities but I'm excited to learn my options there. The consolidation of all our data so far has been of great value to keep us organized and productive. The fact that we don't have to be IT geniuses is of enormous benefit because relying too much on outside IT help becomes messy - we need stability and ease of use in our technology, which Airtable has given us so far.
Dana Luco profile photo

Slack

Slack is great for use on teams, where quick and casual communication is appropriate. It's easy and enjoyable to communicate with this venue. I could see it working amazingly for startups and smaller teams throughout all levels of the organization but I think for larger organizations with a more formal hierarchy, this tool might not get used across levels as much.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Feature Rating Comparison

Project Management

Airtable
8.0
Slack
7.2
Task Management
Airtable
8.2
Slack
7.3
Resource Management
Airtable
9.0
Slack
Gantt Charts
Airtable
7.4
Slack
6.3
Scheduling
Airtable
8.2
Slack
7.2
Workflow Automation
Airtable
7.7
Slack
6.3
Team Collaboration
Airtable
8.8
Slack
Support for Agile Methodology
Airtable
7.9
Slack
Support for Waterfall Methodology
Airtable
7.7
Slack
Document Management
Airtable
7.6
Slack
Email integration
Airtable
7.2
Slack
Mobile Access
Airtable
7.7
Slack
8.8
Timesheet Tracking
Airtable
8.0
Slack
Change request and Case Management
Airtable
8.0
Slack
Budget and Expense Management
Airtable
8.2
Slack
Search
Airtable
Slack
7.7
Visual planning tools
Airtable
Slack
7.0

Communication

Airtable
Slack
8.2
Chat
Airtable
Slack
9.4
Notifications
Airtable
Slack
8.7
Discussions
Airtable
Slack
9.1
Surveys
Airtable
Slack
7.5
Internal knowledgebase
Airtable
Slack
8.5
Integrates with GoToMeeting
Airtable
Slack
7.7
Integrates with Gmail and Google Hangouts
Airtable
Slack
7.8
Integrates with Outlook
Airtable
Slack
7.2

File Sharing & Management

Airtable
Slack
7.9
Versioning
Airtable
Slack
7.2
Video files
Airtable
Slack
7.8
Audio files
Airtable
Slack
7.8
Document collaboration
Airtable
Slack
7.3
Access control
Airtable
Slack
8.3
Advanced security features
Airtable
Slack
8.2
Integrates with Google Drive
Airtable
Slack
8.2
Device sync
Airtable
Slack
8.6

Pros

  • The ease of the relational database capabilities are key for keeping tracking of how our contacts, partners, donors, and event attendees are all related.
  • The map block feature is great for when we're on the road visiting partners.
  • The custom views are extremely helpful for viewing the most important information quickly.
  • As a nonprofit, the reduced prices are also greatly appreciated so we can put more funds towards the youth we serve rather than into infrastructure.
  • Of HUGE importance is the care and feeding I've received from customer support. I ask a question and get a response within 24 hours and the response is personalized and makes sense. The conversation with a single representative is such a relief and makes it so much easier for me to be productive.
  • I suspect that the technology integrations with other apps, using Zapier or otherwise, will become more and more important to us - we're working on getting PayPal payment completions to populate our event attendee lists right now!
Dana Luco profile photo
  • API Integrations
  • 3rd Party Support
  • File/Image support
  • Mobile App works well
  • Audio and Video Calls
  • Text formatting and Code sharing (for developers)
  • Notification Options
Joshua Weaver profile photo

Cons

  • I have the same three people on several teams as a way to break up the bases. It's a lot to have one team with 20 bases, so we break them up into much smaller groups. Then when it comes to paying, I have to add them all back into the one paid group or I'm double, triple paying for the same people. Very frustrating to not have sub-folders or sub-categories within each team.
Jayme Kreitinger profile photo
  • The video conferencing feature is lacking and not nearly as good as Skype. If your organization relies on video calls, Slack is not the best option.
  • If you're not careful, you can be bombarded with Slack notifications (either on your computer or phone), so be sure to set your notification preferences on each channel you join.
  • There is not a way to chat with Slack users from other organizations without inviting them to your team.
Jason Kelly profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Slack9.5
Based on 6 answers
Great tool for collaborating on a project or communicating about a specific issue through a designated channel
Ashley N. Baker profile photo

Usability

Airtable9.0
Based on 5 answers
It's not perfect but it is really easy to use and I think most slightly technical people will pick it up quite quickly.
Malcolm Colman-Shearer profile photo
Slack9.4
Based on 7 answers
Incredibly helpful day-to-day
Ashley N. Baker profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Slack9.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Excel is only good for numbers, not words or relational database. Access is too complicated for a total novice to build databases from scratch.Task trackers and project planners like Asana have limited functionality.
Jayme Kreitinger profile photo
I like Slack better than the competitors I know of. HipChat had a superior search if I recall correctly. Otherwise, Slack is a cleaner and more fun version of the chat system.
Matthew Vita profile photo

Return on Investment

  • Goal 1 for 2018: Simplify.
  • Goal 2: Organize data more conveniently.
  • Goal 3: Document the process
  • Great progress so far and only a few weeks into this!
Peg Ivanyo profile photo
  • This allows for virtual collaboration in ways that save us all time.
  • A more internal way to share documents easily, which is also a big time saver.
  • Great visibility into the entire organization. More of a soft skill than ROI, but huge impact on the culture of the company.
Matthew Vita profile photo

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Slack

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details