What users are saying about

Ascentis HR

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175 Ratings
3 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101
3 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

CakeHR

I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Maaike van der Kroon profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
CakeHR
6.7
Employee demographic data
Ascentis HR
7.8
CakeHR
5.5
Employment history
Ascentis HR
7.7
CakeHR
4.6
Job profiles and administration
Ascentis HR
7.4
CakeHR
7.7
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
CakeHR
Organizational charting
Ascentis HR
5.8
CakeHR
9.1
Organization and location management
Ascentis HR
7.1
CakeHR
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
CakeHR

Payroll Management

Ascentis HR
7.3
CakeHR
Pay calculation
Ascentis HR
7.8
CakeHR
Support for external payroll vendors
Ascentis HR
7.2
CakeHR
Benefit plan administration
Ascentis HR
7.2
CakeHR
Direct deposit files
Ascentis HR
8.1
CakeHR
Salary revision and increment management
Ascentis HR
7.5
CakeHR
Reimbursement management
Ascentis HR
6.2
CakeHR

Leave and Attendance Management

Ascentis HR
7.5
CakeHR
8.6
Approval workflow
Ascentis HR
7.5
CakeHR
8.2
Balance details
Ascentis HR
7.3
CakeHR
9.1
Annual carry-forward and encashment
Ascentis HR
7.5
CakeHR

Employee Self Service

Ascentis HR
7.6
CakeHR
8.6
View and generate pay and benefit information
Ascentis HR
8.0
CakeHR
Update personal information
Ascentis HR
8.3
CakeHR
9.1
View company policy documentation
Ascentis HR
7.4
CakeHR
Employee recognition
Ascentis HR
7.0
CakeHR
View job history
Ascentis HR
7.3
CakeHR
8.2

Asset Management

Ascentis HR
7.0
CakeHR
Tracking of all physical assets
Ascentis HR
7.0
CakeHR

HR Reporting

Ascentis HR
6.2
CakeHR
6.8
Report builder
Ascentis HR
6.7
CakeHR
7.3
Pre-built reports
Ascentis HR
6.4
CakeHR
6.4
Ability to combine HR data with external data
Ascentis HR
5.5
CakeHR

Onboarding

Ascentis HR
6.6
CakeHR
9.1
New hire portal
Ascentis HR
6.9
CakeHR
9.1
Manager tracking tools
Ascentis HR
6.2
CakeHR
9.1

Performance and Goals

Ascentis HR
6.1
CakeHR
9.1
Corporate goal setting
Ascentis HR
6.2
CakeHR
9.1
Individual goal setting
Ascentis HR
6.3
CakeHR
9.1
Line-of sight-visibility
Ascentis HR
5.9
CakeHR
9.1
Performance tracking
Ascentis HR
6.0
CakeHR
9.1

Performance Management

Ascentis HR
5.9
CakeHR
8.0
Performance plans
Ascentis HR
6.0
CakeHR
7.3
Performance improvement plans
Ascentis HR
5.9
CakeHR
6.4
Review status tracking
Ascentis HR
6.3
CakeHR
9.1
Review reminders
Ascentis HR
6.1
CakeHR
8.2
Multiple review frequency
Ascentis HR
5.4
CakeHR
9.1

Succession Planning

Ascentis HR
5.3
CakeHR
Create succession plans/pools
Ascentis HR
5.1
CakeHR
Candidate ranking
Ascentis HR
5.5
CakeHR
Candidate search
Ascentis HR
5.5
CakeHR
Candidate development
Ascentis HR
5.2
CakeHR

Recruiting / ATS

Ascentis HR
6.8
CakeHR
Job Requisition Management
Ascentis HR
6.8
CakeHR
Company Website Posting
Ascentis HR
7.1
CakeHR
Publish to Social Media
Ascentis HR
7.0
CakeHR
Job Search Site Posting
Ascentis HR
6.7
CakeHR
Duplicate Candidate Prevention
Ascentis HR
6.6
CakeHR
Applicant Tracking
Ascentis HR
7.0
CakeHR
Notifications and Alerts
Ascentis HR
6.4
CakeHR

Pros

  • The ESS system is great to have for our employees. This takes a lot of time off of HR and provides a pretty seamless experience for my employees when making changes to their address, benefits, viewing their paystub, W2 etc.
  • The new look and feel of the user TimeKeeper interface were much needed. Our system integrates with RFID card readers, which our employees love!
  • Originally we had several issues with our EDI feeds, and their team was willing to step in and help set up new feeds with as many vendors as possible. Although, this should have been working when originally set up when brought to the account managers attention (A. Lisecki - who is amazing) we got on the phone with all parties to find a resolution.
No photo available
  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
Maaike van der Kroon profile photo

Cons

  • The customer service team is lacking tremendously. If you need assistance on a report or guidance in general, good luck. I will brag again on A. Lisecki
  • Because she really is the reason we keep Ascentis HR/Payroll. She has gone above and beyond anytime I needed help.
  • The reporting system is very cumbersome and usually provides inaccurate information. You can run the same report twice and it will give you different results. Of course, some reports are beneficial, but for the most part, it's hard to find the common HR reports quickly, such as your turnover rate, demographics, new hires etc. The system does have some of these templates built in, but there is usually a trick to getting them to work correctly.
  • All the workarounds! Because we have used the system for a few years now, we know our pain points and have had to find workarounds to minimize the impact. For instance, adjusting benefit dates to ensure they roll over to payroll properly, hire date changes for ESS. At the end of the year, HSA and 401k contributions are also tricky (approving for that year but not approving the new open enrollment selections too soon- based on payroll dates).
  • Open enrollment is a nightmare on the backend. Sadly, I always run a report before I submit the new information as I've had open enrollment details not push to our EDI carriers properly. At the time, I was glad I had the report otherwise my employees would have had to do open enrollment all over again.
No photo available
  • Not all features for an HR system are available in CakeHR, but they are working on it to improve and expand
Maaike van der Kroon profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo
No score
No answers yet
No answers on this topic

Usability

Ascentis HR7.0
Based on 7 answers
The system is intuitive and user friendly. My only concern is when it is time to create benefit plans for end of year open enrollment, I will need a refresher on all the great things I learned. The beauty of this is that they maintain a video library so you can walk through the steps as a refresher and then contact customer support with any specific questions. They truly give you the tools to make it easy.
No photo available
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
Overall, I've found the customer service provided for each module to be very helpful. The only area keeping me from rating a 10 would be the EDI (electronic transmission of files). I still do not have a level of confidence it is working properly just yet. However, upon raising this issue to my Acct. Mgr., it is being addressed.
No photo available
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis is tremendously better than either Ceridian or Paychex and much more cost effective than Kronos. Kronos was a better time module however
Heidi Thomsen profile photo
This is the first HR system we have used in our company.
Maaike van der Kroon profile photo

Return on Investment

  • The positive impact is that because the company has grown at astronomical rates, Ascentis Payroll prints our checks, pays our State and Federal Taxes, sends out our garnishments and it eliminates the hours we spend doing it ourselves.
  • The negative impact was that it is taking a lot of time to implement, more than what we were lead to believe it would take.
Tina Cella profile photo
  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Ascentis HR Editions & Modules
Ascentis HR
Additional Pricing Details

Ascentis HR More Information

CakeHR

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
CakeHR Editions & Modules
CakeHR
Edition
Monthly
4.201
1. per user, per month
Additional Pricing Details
No hidden fees Cancel anytime No credit card required Subscribe annually for reduced pricing

CakeHR More Information