What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
949 Ratings

Ascentis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Ceridian Dayforce HCM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
949 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Ceridian Dayforce HCM
7.7
Employee demographic data
Ascentis
8.0
Ceridian Dayforce HCM
8.0
Employment history
Ascentis
7.9
Ceridian Dayforce HCM
8.0
Job profiles and administration
Ascentis
7.7
Ceridian Dayforce HCM
7.7
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Ceridian Dayforce HCM
7.7
Organizational charting
Ascentis
6.5
Ceridian Dayforce HCM
7.0
Organization and location management
Ascentis
7.6
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Ceridian Dayforce HCM
7.7

Payroll Management

Ascentis
8.3
Ceridian Dayforce HCM
8.1
Pay calculation
Ascentis
8.5
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
Ascentis
7.7
Ceridian Dayforce HCM
7.6
Off-cycle/On-Demand payment
Ascentis
8.3
Ceridian Dayforce HCM
8.3
Benefit plan administration
Ascentis
7.7
Ceridian Dayforce HCM
7.8
Direct deposit files
Ascentis
9.0
Ceridian Dayforce HCM
8.7
Salary revision and increment management
Ascentis
8.1
Ceridian Dayforce HCM
8.0
Reimbursement management
Ascentis
8.4
Ceridian Dayforce HCM
7.8

Leave and Attendance Management

Ascentis
8.0
Ceridian Dayforce HCM
7.8
Approval workflow
Ascentis
8.4
Ceridian Dayforce HCM
8.2
Balance details
Ascentis
7.9
Ceridian Dayforce HCM
7.7
Annual carry-forward and encashment
Ascentis
7.7
Ceridian Dayforce HCM
7.7

Employee Self Service

Ascentis
8.2
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
Ascentis
8.2
Ceridian Dayforce HCM
8.6
Update personal information
Ascentis
8.6
Ceridian Dayforce HCM
8.6
View company policy documentation
Ascentis
7.7
Ceridian Dayforce HCM
7.9
Employee recognition
Ascentis
7.7
Ceridian Dayforce HCM
7.4
View job history
Ascentis
8.6
Ceridian Dayforce HCM
8.2

Asset Management

Ascentis
6.1
Ceridian Dayforce HCM
7.2
Tracking of all physical assets
Ascentis
6.1
Ceridian Dayforce HCM
7.2

HR Reporting

Ascentis
6.5
Ceridian Dayforce HCM
6.9
Report builder
Ascentis
6.2
Ceridian Dayforce HCM
6.9
Pre-built reports
Ascentis
7.0
Ceridian Dayforce HCM
7.2
Ability to combine HR data with external data
Ascentis
6.4
Ceridian Dayforce HCM
6.4

Onboarding

Ascentis
6.6
Ceridian Dayforce HCM
7.7
New hire portal
Ascentis
6.8
Ceridian Dayforce HCM
7.9
Manager tracking tools
Ascentis
6.4
Ceridian Dayforce HCM
7.6

Performance and Goals

Ascentis
7.1
Ceridian Dayforce HCM
7.6
Corporate goal setting
Ascentis
6.6
Ceridian Dayforce HCM
7.4
Individual goal setting
Ascentis
7.4
Ceridian Dayforce HCM
7.6
Line-of sight-visibility
Ascentis
7.3
Ceridian Dayforce HCM
7.6
Performance tracking
Ascentis
6.9
Ceridian Dayforce HCM
7.7

Performance Management

Ascentis
6.6
Ceridian Dayforce HCM
7.7
Performance plans
Ascentis
6.6
Ceridian Dayforce HCM
7.7
Performance improvement plans
Ascentis
6.7
Ceridian Dayforce HCM
7.5
Review status tracking
Ascentis
7.1
Ceridian Dayforce HCM
7.7
Review reminders
Ascentis
6.9
Ceridian Dayforce HCM
7.7
Multiple review frequency
Ascentis
5.7
Ceridian Dayforce HCM
7.7

Succession Planning

Ascentis
6.3
Ceridian Dayforce HCM
7.3
Create succession plans/pools
Ascentis
6.3
Ceridian Dayforce HCM
7.3
Candidate ranking
Ascentis
6.5
Ceridian Dayforce HCM
7.3
Candidate search
Ascentis
6.1
Ceridian Dayforce HCM
7.5
Candidate development
Ascentis
6.4
Ceridian Dayforce HCM
7.1

Recruiting / ATS

Ascentis
6.7
Ceridian Dayforce HCM
7.7
Job Requisition Management
Ascentis
7.0
Ceridian Dayforce HCM
7.9
Company Website Posting
Ascentis
7.0
Ceridian Dayforce HCM
8.1
Publish to Social Media
Ascentis
6.9
Ceridian Dayforce HCM
7.6
Job Search Site Posting
Ascentis
6.6
Ceridian Dayforce HCM
7.9
Duplicate Candidate Prevention
Ascentis
6.7
Ceridian Dayforce HCM
7.4
Applicant Tracking
Ascentis
6.5
Ceridian Dayforce HCM
7.6
Notifications and Alerts
Ascentis
5.8
Ceridian Dayforce HCM
7.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Ceridian Dayforce HCM
8.0

Likelihood to Renew

Ascentis
6.3
Ceridian Dayforce HCM
9.1

Usability

Ascentis
7.5
Ceridian Dayforce HCM
7.8

Reliability and Availability

Ascentis
6.3
Ceridian Dayforce HCM
9.2

Performance

Ascentis
6.7
Ceridian Dayforce HCM
5.7

Support Rating

Ascentis
8.0
Ceridian Dayforce HCM
6.7

In-Person Training

Ascentis
8.0
Ceridian Dayforce HCM
7.1

Online Training

Ascentis
8.0
Ceridian Dayforce HCM
6.9

Implementation Rating

Ascentis
8.0
Ceridian Dayforce HCM
6.0

Scalability

Ascentis
6.0
Ceridian Dayforce HCM
8.9

Add comparison