What users are saying about
235 Ratings
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Top Rated
899 Ratings
235 Ratings
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Score 7.5 out of 100

Ceridian Dayforce HCM

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Top Rated
899 Ratings
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Score 8 out of 100

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher | TrustRadius Reviewer

Ceridian Dayforce HCM

Before recommending Dayforce, I would have to gauge the technical proficiency of my peer. Dayforce is highly configurable providing there is capital available to implement or make changes.Dayforce has training resources available to learn but I still have to consult support to configure correctly. Users must be knowledgeable.
Janice Monda, SHRM-CP | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
6.9
Ceridian Dayforce HCM
7.6
Employee demographic data
Ascentis
7.8
Ceridian Dayforce HCM
8.1
Employment history
Ascentis
7.5
Ceridian Dayforce HCM
7.9
Job profiles and administration
Ascentis
6.7
Ceridian Dayforce HCM
7.8
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.3
Ceridian Dayforce HCM
7.7
Organizational charting
Ascentis
6.2
Ceridian Dayforce HCM
6.9
Organization and location management
Ascentis
7.6
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.4
Ceridian Dayforce HCM
7.4

Payroll Management

Ascentis
7.7
Ceridian Dayforce HCM
8.2
Pay calculation
Ascentis
8.6
Ceridian Dayforce HCM
8.6
Support for external payroll vendors
Ascentis
7.8
Ceridian Dayforce HCM
7.7
Benefit plan administration
Ascentis
6.7
Ceridian Dayforce HCM
7.9
Direct deposit files
Ascentis
9.0
Ceridian Dayforce HCM
8.7
Salary revision and increment management
Ascentis
7.2
Ceridian Dayforce HCM
7.9
Reimbursement management
Ascentis
7.0
Ceridian Dayforce HCM
7.7
Off-cycle/On-Demand payment
Ascentis
Ceridian Dayforce HCM
9.1

Leave and Attendance Management

Ascentis
7.6
Ceridian Dayforce HCM
7.7
Approval workflow
Ascentis
7.3
Ceridian Dayforce HCM
8.1
Balance details
Ascentis
7.7
Ceridian Dayforce HCM
7.4
Annual carry-forward and encashment
Ascentis
7.8
Ceridian Dayforce HCM
7.5

Employee Self Service

Ascentis
7.2
Ceridian Dayforce HCM
8.1
View and generate pay and benefit information
Ascentis
7.3
Ceridian Dayforce HCM
8.6
Update personal information
Ascentis
7.8
Ceridian Dayforce HCM
8.6
View company policy documentation
Ascentis
7.5
Ceridian Dayforce HCM
7.8
Employee recognition
Ascentis
6.4
Ceridian Dayforce HCM
7.3
View job history
Ascentis
7.0
Ceridian Dayforce HCM
8.1

Asset Management

Ascentis
2.8
Ceridian Dayforce HCM
7.8
Tracking of all physical assets
Ascentis
2.8
Ceridian Dayforce HCM
7.8

HR Reporting

Ascentis
6.1
Ceridian Dayforce HCM
6.8
Report builder
Ascentis
6.0
Ceridian Dayforce HCM
6.9
Pre-built reports
Ascentis
6.3
Ceridian Dayforce HCM
7.3
Ability to combine HR data with external data
Ascentis
6.0
Ceridian Dayforce HCM
6.3

Onboarding

Ascentis
7.1
Ceridian Dayforce HCM
7.8
New hire portal
Ascentis
7.3
Ceridian Dayforce HCM
7.9
Manager tracking tools
Ascentis
7.0
Ceridian Dayforce HCM
7.7

Performance and Goals

Ascentis
6.3
Ceridian Dayforce HCM
7.9
Corporate goal setting
Ascentis
6.0
Ceridian Dayforce HCM
7.7
Individual goal setting
Ascentis
6.2
Ceridian Dayforce HCM
8.0
Line-of sight-visibility
Ascentis
6.4
Ceridian Dayforce HCM
7.9
Performance tracking
Ascentis
6.7
Ceridian Dayforce HCM
7.9

Performance Management

Ascentis
5.9
Ceridian Dayforce HCM
7.8
Performance plans
Ascentis
5.7
Ceridian Dayforce HCM
7.8
Performance improvement plans
Ascentis
6.6
Ceridian Dayforce HCM
7.5
Review status tracking
Ascentis
6.3
Ceridian Dayforce HCM
7.8
Review reminders
Ascentis
6.3
Ceridian Dayforce HCM
7.8
Multiple review frequency
Ascentis
4.6
Ceridian Dayforce HCM
7.8

Succession Planning

Ascentis
5.4
Ceridian Dayforce HCM
7.4
Create succession plans/pools
Ascentis
5.1
Ceridian Dayforce HCM
7.5
Candidate ranking
Ascentis
5.2
Ceridian Dayforce HCM
7.4
Candidate search
Ascentis
6.3
Ceridian Dayforce HCM
7.7
Candidate development
Ascentis
5.1
Ceridian Dayforce HCM
7.1

Recruiting / ATS

Ascentis
6.9
Ceridian Dayforce HCM
7.7
Job Requisition Management
Ascentis
7.6
Ceridian Dayforce HCM
7.8
Company Website Posting
Ascentis
7.9
Ceridian Dayforce HCM
8.1
Publish to Social Media
Ascentis
6.5
Ceridian Dayforce HCM
7.8
Job Search Site Posting
Ascentis
6.5
Ceridian Dayforce HCM
7.9
Duplicate Candidate Prevention
Ascentis
5.0
Ceridian Dayforce HCM
7.1
Applicant Tracking
Ascentis
7.5
Ceridian Dayforce HCM
7.8
Notifications and Alerts
Ascentis
7.1
Ceridian Dayforce HCM
7.6

Pros

Ascentis

  • The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
  • It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
  • If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.
Drew Bishop | TrustRadius Reviewer

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Cons

Ascentis

  • NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
  • I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
  • I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.
Megan Hoffmann | TrustRadius Reviewer

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.5
Based on 9 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 66 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.0
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.7
Based on 47 answers
We've had an overall great experience with Dayforce. Most employees are able to do what they need to do with ease; there's little training required to get them up and running and access to training videos when they need more information
Karen Henry | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 8.0
Based on 2 answers
No answer on this topic is available.

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.8
Based on 11 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Performance

Ascentis

Ascentis 8.0
Based on 1 answer
No answer on this topic is available.

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 12 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 6.7
Based on 105 answers
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Dawn Haag-Hatterer, JD | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.5
Based on 45 answers
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
April Atkins, CPP | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.6
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.9
Based on 16 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 6.1
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.9
Based on 34 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Alternatives Considered

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP | TrustRadius Reviewer

Ceridian Dayforce HCM

Three words: It's Just Easy! The connections/transitions from one part/module to another is seamless. All of the information is there and the same from one part to another. These is no concern that we will find different data in payroll than what is in HR...so refreshing!
Kerstin Falvey | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 5.0
Based on 1 answer
No answer on this topic is available.

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 13 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Return on Investment

Ascentis

  • By far, fewer errors in capturing information or giving information
  • Easily see what benefits an employee has enrolled or declined and historical information
  • Easily see what compensation an employee has had historical, or where their compensation is at currently
  • Easily see what positions an employee has had within the company for how long, and why they were transferred
Catherine Peterson | TrustRadius Reviewer

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.0
Ceridian Dayforce HCM
7.9

Likelihood to Renew

Ascentis
6.5
Ceridian Dayforce HCM
8.9

Usability

Ascentis
7.0
Ceridian Dayforce HCM
7.7

Reliability and Availability

Ascentis
8.0
Ceridian Dayforce HCM
8.8

Performance

Ascentis
8.0
Ceridian Dayforce HCM
6.7

Support Rating

Ascentis
6.7
Ceridian Dayforce HCM
6.5

In-Person Training

Ascentis
8.0
Ceridian Dayforce HCM
7.6

Online Training

Ascentis
6.0
Ceridian Dayforce HCM
5.9

Implementation Rating

Ascentis
6.1
Ceridian Dayforce HCM
5.9

Scalability

Ascentis
5.0
Ceridian Dayforce HCM
7.5

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