What users are saying about
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61 Ratings
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Top Rated
99 Ratings

Bitrix24

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61 Ratings
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Score 7.8 out of 100

isolved

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Top Rated
99 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
isolved
Task Management
Bitrix24
7.9
isolved
Gantt Charts
Bitrix24
7.5
isolved
Scheduling
Bitrix24
7.3
isolved
Workflow Automation
Bitrix24
7.7
isolved
Mobile Access
Bitrix24
6.9
isolved
Search
Bitrix24
7.3
isolved
Visual planning tools
Bitrix24
7.7
isolved

Communication

Bitrix24
7.6
isolved
Chat
Bitrix24
7.6
isolved
Notifications
Bitrix24
7.6
isolved
Discussions
Bitrix24
7.9
isolved
Surveys
Bitrix24
8.3
isolved
Internal knowledgebase
Bitrix24
7.5
isolved
Integrates with GoToMeeting
Bitrix24
7.1
isolved
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
isolved
Integrates with Outlook
Bitrix24
7.4
isolved

File Sharing & Management

Bitrix24
7.6
isolved
Versioning
Bitrix24
7.5
isolved
Video files
Bitrix24
7.1
isolved
Audio files
Bitrix24
7.5
isolved
Document collaboration
Bitrix24
7.9
isolved
Access control
Bitrix24
7.6
isolved
Advanced security features
Bitrix24
7.3
isolved
Integrates with Google Drive
Bitrix24
7.9
isolved
Device sync
Bitrix24
8.0
isolved

Human Resource Management

Bitrix24
isolved
8.0
Employee demographic data
Bitrix24
isolved
9.0
Employment history
Bitrix24
isolved
9.0
Job profiles and administration
Bitrix24
isolved
7.5
Workflow for transfers, promotions, pay raises, etc.
Bitrix24
isolved
8.1
Organizational charting
Bitrix24
isolved
6.9
Organization and location management
Bitrix24
isolved
7.2
Compliance data (COBRA, OSHA, etc.)
Bitrix24
isolved
8.0

Payroll Management

Bitrix24
isolved
8.2
Pay calculation
Bitrix24
isolved
9.3
Support for external payroll vendors
Bitrix24
isolved
6.8
Off-cycle/On-Demand payment
Bitrix24
isolved
8.3
Benefit plan administration
Bitrix24
isolved
8.1
Direct deposit files
Bitrix24
isolved
9.2
Salary revision and increment management
Bitrix24
isolved
7.4
Reimbursement management
Bitrix24
isolved
8.3

Leave and Attendance Management

Bitrix24
isolved
8.1
Approval workflow
Bitrix24
isolved
7.7
Balance details
Bitrix24
isolved
8.3
Annual carry-forward and encashment
Bitrix24
isolved
8.2

Employee Self Service

Bitrix24
isolved
8.4
View and generate pay and benefit information
Bitrix24
isolved
9.0
Update personal information
Bitrix24
isolved
9.2
View company policy documentation
Bitrix24
isolved
7.8
Employee recognition
Bitrix24
isolved
7.1
View job history
Bitrix24
isolved
9.1

Asset Management

Bitrix24
isolved
8.1
Tracking of all physical assets
Bitrix24
isolved
8.1

HR Reporting

Bitrix24
isolved
8.0
Report builder
Bitrix24
isolved
8.1
Pre-built reports
Bitrix24
isolved
8.0
Ability to combine HR data with external data
Bitrix24
isolved
7.9

Onboarding

Bitrix24
isolved
8.0
New hire portal
Bitrix24
isolved
8.4
Manager tracking tools
Bitrix24
isolved
7.6

Performance and Goals

Bitrix24
isolved
7.2
Corporate goal setting
Bitrix24
isolved
7.4
Individual goal setting
Bitrix24
isolved
7.1
Line-of sight-visibility
Bitrix24
isolved
6.9
Performance tracking
Bitrix24
isolved
7.4

Performance Management

Bitrix24
isolved
7.5
Performance plans
Bitrix24
isolved
7.5
Performance improvement plans
Bitrix24
isolved
7.5
Review status tracking
Bitrix24
isolved
7.5
Review reminders
Bitrix24
isolved
7.6
Multiple review frequency
Bitrix24
isolved
7.4

Succession Planning

Bitrix24
isolved
6.9
Create succession plans/pools
Bitrix24
isolved
7.1
Candidate ranking
Bitrix24
isolved
7.1
Candidate search
Bitrix24
isolved
6.7
Candidate development
Bitrix24
isolved
6.7

Recruiting / ATS

Bitrix24
isolved
7.8
Job Requisition Management
Bitrix24
isolved
7.1
Company Website Posting
Bitrix24
isolved
7.6
Publish to Social Media
Bitrix24
isolved
8.3
Job Search Site Posting
Bitrix24
isolved
8.3
Duplicate Candidate Prevention
Bitrix24
isolved
7.9
Applicant Tracking
Bitrix24
isolved
7.6
Notifications and Alerts
Bitrix24
isolved
7.7

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 13 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

isolved

isolved 8.2
Based on 4 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 3 answers
Unless it is after 5pm, I am always able to connect with a representative for assistance
Melissa Gering | TrustRadius Reviewer

Performance

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 7.3
Based on 1 answer
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

isolved

isolved 9.2
Based on 8 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

Bitrix24

No answers on this topic

isolved

I did not have in-person training
Melissa Gering | TrustRadius Reviewer

Online Training

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 1 answer
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 10 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

isolved

We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
Anonymous | TrustRadius Reviewer

Scalability

Bitrix24

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Works very well. No complaints.
Melissa Gering | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

isolved

  • The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
  • Employees have access to their paystubs, which reduces the number of requests for copies when they need them.
Roger Buckley | TrustRadius Reviewer

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    isolved

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    isolved Editions & Modules

    Edition
    isolved$4.001
    1. Per Employee Per Month
    Additional Pricing Details

    Rating Summary

    Add comparison