Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CaptivateIQ
Score 9.2 out of 10
N/A
CaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.N/A
Paycom
Score 7.1 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
CaptivateIQPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CaptivateIQPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CaptivateIQPaycom
Top Pros
Top Cons
Features
CaptivateIQPaycom
Sales ICM
Comparison of Sales ICM features of Product A and Product B
CaptivateIQ
8.3
249 Ratings
8% above category average
Paycom
-
Ratings
Sales compensation plan creation8.4205 Ratings00 Ratings
Complex sales crediting8.2176 Ratings00 Ratings
Sales compensation process automation8.6234 Ratings00 Ratings
Incentive auditing/regulation compliance8.3146 Ratings00 Ratings
Sales compensation dashboards & forecasting8.3203 Ratings00 Ratings
Incentive modeling8.3143 Ratings00 Ratings
Agile incentive strategy8.5120 Ratings00 Ratings
ICM mobile visibility7.9116 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
7.1
300 Ratings
12% below category average
Employee demographic data00 Ratings7.5267 Ratings
Employment history00 Ratings7.5260 Ratings
Job profiles and administration00 Ratings7.2257 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.2258 Ratings
Organizational charting00 Ratings6.6185 Ratings
Organization and location management00 Ratings6.6221 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.9210 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
7.6
314 Ratings
7% below category average
Pay calculation00 Ratings7.7304 Ratings
Support for external payroll vendors00 Ratings6.447 Ratings
Off-cycle/On-Demand payment00 Ratings8.713 Ratings
Benefit plan administration00 Ratings7.8257 Ratings
Direct deposit files00 Ratings8.0306 Ratings
Salary revision and increment management00 Ratings7.9249 Ratings
Reimbursement management00 Ratings6.9166 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
7.8
275 Ratings
5% below category average
Approval workflow00 Ratings7.8261 Ratings
Balance details00 Ratings7.6263 Ratings
Annual carry-forward and encashment00 Ratings7.9220 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
7.8
315 Ratings
5% below category average
View and generate pay and benefit information00 Ratings8.0310 Ratings
Update personal information00 Ratings8.5311 Ratings
View company policy documentation00 Ratings7.8272 Ratings
Employee recognition00 Ratings6.8148 Ratings
View job history00 Ratings8.1244 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
4.8
26 Ratings
48% below category average
Tracking of all physical assets00 Ratings4.826 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
6.3
265 Ratings
20% below category average
Report builder00 Ratings6.5259 Ratings
Pre-built reports00 Ratings6.9258 Ratings
Ability to combine HR data with external data00 Ratings5.755 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
6.8
258 Ratings
16% below category average
New hire portal00 Ratings7.3255 Ratings
Manager tracking tools00 Ratings6.4218 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
5.7
153 Ratings
36% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.7141 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings7.1149 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
7.1
193 Ratings
12% below category average
Performance plans00 Ratings7.1178 Ratings
Performance improvement plans00 Ratings6.9167 Ratings
Review status tracking00 Ratings7.1172 Ratings
Review reminders00 Ratings7.4181 Ratings
Multiple review frequency00 Ratings7.0160 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.329 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
CaptivateIQ
-
Ratings
Paycom
6.7
182 Ratings
14% below category average
Job Requisition Management00 Ratings7.1160 Ratings
Company Website Posting00 Ratings7.1158 Ratings
Publish to Social Media00 Ratings6.6123 Ratings
Job Search Site Posting00 Ratings6.9143 Ratings
Duplicate Candidate Prevention00 Ratings6.1137 Ratings
Applicant Tracking00 Ratings6.7166 Ratings
Notifications and Alerts00 Ratings6.3168 Ratings
Best Alternatives
CaptivateIQPaycom
Small Businesses

No answers on this topic

OnPay
OnPay
Score 9.3 out of 10
Medium-sized Companies
Spiff
Spiff
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Enterprises
Everstage
Everstage
Score 9.2 out of 10
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CaptivateIQPaycom
Likelihood to Recommend
9.1
(264 ratings)
6.8
(332 ratings)
Likelihood to Renew
9.3
(4 ratings)
8.0
(16 ratings)
Usability
9.0
(11 ratings)
7.1
(19 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.8
(15 ratings)
9.3
(56 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
6.2
(7 ratings)
Configurability
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
4.9
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.4
(2 ratings)
User Testimonials
CaptivateIQPaycom
Likelihood to Recommend
CaptivateIQ
I know it may sound a bit cliche, but I don’t find any problems with Captivate. It is extremely easy to use, integrates with our single sign-on approach, and makes the download of reports or filing of disputes extremely easy. If I forget to approve, it sends me customized reminders to approve that report. I highly appreciate Captivate.
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Paycom
I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.
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Pros
CaptivateIQ
  • CaptivateIQ helps coalesce data from multiple sources seamlessly.
  • CaptivateIQ lets users build custom statements with graphs and tables to display data in a way that's easy to comprehend.
  • CaptivateIQ lets users create custom calculations and manual overrides to ensure data is truly accurate to reality.
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Paycom
  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review
Cons
CaptivateIQ
  • If there was a way to easily add a visual with the main quota's, accelerators, incentives from my comp plan and track progress to those goals that'd be a nice feature
  • Sometimes pay periods don't match up perfectly, probably an error on our end.
  • Integrations with HR software? (we use namely)
Read full review
Paycom
  • I would like to see a extra time given for training to employer and employees before going live for the first payroll process without the pressure of a definitive start date. I was told we would be charged additional fees if we could not start on the date we decided on and then was dropped in the middle of my first payroll run because the client service had a pre arranged appointment with another client. The first payroll run was very chaotic and stressful. Please be sure your client is comfortable and ready before processing. And perhaps plan to spend that first entire Payroll day with them.
  • Would like to see more long-term client service assigned to our account. We have had ours change several times within the year and it just feels good knowing your going to call and speak with someone that knows you and/or your business well and can give a better educated answer based on your specific business needs.
  • We are having an issue with our 2021 taxes and a discrepancy between what was reported to the IRS and the SS admin. I have supplied all the 941 information from our previous payroll provider that was sent to the IRS. I can not seem to get a real good answer about the discrepancy yet. Hoping this will be resolved soon though. I wish we had open access to speak directly to a tax team member. Everything gets communicated between a client service rep and it is difficult when they do not understand the tax situation.
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Likelihood to Renew
CaptivateIQ
It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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Usability
CaptivateIQ
I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
CaptivateIQ
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
CaptivateIQ
No answers on this topic
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
CaptivateIQ
Support is awesome. We are always being asked how things are going, if there needs to be improvements. I love that open conversations and the fact that I know I could get a response from anyone if I were to have a question. Support is crucial for a product like this and I believe CaptivateIQ is doing a terrific job
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Paycom
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
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In-Person Training
CaptivateIQ
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
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Online Training
CaptivateIQ
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
CaptivateIQ
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
CaptivateIQ
We were previously using Spiff for our commission calculation, but it required much more time for implementation, handled exceptions much more poorly, and overall needed more hands-on support from us than we wanted. The design of dashboards and team structures is also much better on CaptivateIQ compared to Spiff. They were also competitive on pricing
Read full review
Paycom
Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
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Scalability
CaptivateIQ
No answers on this topic
Paycom
They are not able to meet our current needs
Read full review
Return on Investment
CaptivateIQ
  • As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
  • I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
  • There was an increase in sales representative satisfaction with commission tracking.
Read full review
Paycom
  • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
  • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
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ScreenShots

CaptivateIQ Screenshots

Screenshot of Automatically sync commission data to power commission reports in real-time across every team. Data sources can be integrated directly into the commission system.Screenshot of Customize user access and visibility into commission plans and data to meet security and compliance requirements.Screenshot of With the Approvals workflow, reps and managers can ensure every payout is correct before it’s distributed.Screenshot of See business performance by team, comp plan, territory, or any other metric to make data-driven decisions.Screenshot of Reps have a clear view into earnings with a homepage and customizable commissions statements that outline how much they've earned, details by deal, and future earning potential to keep them motivated.

Paycom Screenshots

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