CMiC Construction Platform vs. Procore

CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.

Incentivized

It works great for project management and putting all job-specific documents in one place. We are able to share drawings, submittals, and forms with our customers and subcontractors in a safe and reliable platform. However, getting reporting data is somewhat lacking, so if your business needs advanced options, you might try and find a better product.

Incentivized

• The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
• I really like the software and it was much less expensive than other applications.
• I like the mobile application so that our superintendents can view the documentation on their phones.
• I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.

Incentivized

• Submittals, Easily able to track and keep a running record of documentation.
• RFI's ability to track costs and impacts to the project in one useful tool.
• Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project.

Incentivized

• Entering a code of the vendor instead of the company name while recording an invoice takes time and seems counter intuitive
• Editing an invoice created through Image Management on the AP side is limited to description and address field. When changing the rest (invoice# or a date or an amount) - the whole trace of who entered/submitted/approved disappears. The way it works now is: deleting an invoice from the batch, locating it through Registry/invoice search, unsubmitting it, making changes, submitting, adding back to batch - time consuming
• In Multiple distribution pop up window, when entering a new invoice, I'd make the field "Company" to be autofilled once "Job" is entered. It takes time to memorize what job number belongs to what company.
• There is only web version available and it is limited compare to a desktop client. For instance I can only make one change at a time and save it. Multiple changes don't get saved in one click

Incentivized

• Downloading drawing sets sometimes involves an extra step that holds up the process
• The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
• Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups

Incentivized

I can't even begin to imagine the thought of going through another software conversion so I do not think I would even consider switching at this point. It does everything we need it to do so I don't have any reason to recommend not renewing at this point in time

Incentivized

That's exactly what we did few weeks ago. Major point for this was pricing, it's really flexible and depend on the size of your company. You can also customize the tools that you want. Another point is constant updates, all tools are improving non-stop, Procore really listens to it's customers and implements ideas that they offer via support page

Incentivized

I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.

Incentivized

90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly

Incentivized

Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down

Incentivized

If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.

Incentivized

Reports are pretty shown to run but general pages typically load pretty quick.

Incentivized

For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.

Incentivized

The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.

Incentivized

General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention

Incentivized

The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.

Incentivized

Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.

Incentivized

I felt the training was good and the trainers knew the software.

Incentivized

Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.

Incentivized

Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities

Incentivized

The hardest part about the implementation of Procore was getting all of our subcontractors uploaded into Procore and getting the correct contacts in for bidding. All of this information was with different people throughout our company, so getting it all into Procore and making sure it was correct was quite a challenge and caused the most growing pains for us. It was one of the reasons we had to wait to implement bidding because we couldn’t take the risk of sending out RFPs to people that weren’t correct or weren’t going to use Procore.

Incentivized

CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.

Incentivized

I don't really view open space as a competitor. But I do see it as a great as built source of information. Procore lacks giving me live as built information on Architecture (primarily) and other trades installation not being accurate to the drawings. I don't view it as a negative, but as a potential support that may help.

Incentivized

CMiC has several key features that can either work together or independently depending on your companies needs.

Incentivized

You can use Procore to any level of business. I work with much larger companies that use Procore at a much higher level and very effectively

Incentivized

• We've knocked days, if not weeks, off of our timeline to getting invoices paid using Image manager and workflow approvals.
• Because we have real time cost and budget information all in one place, we've knocked a day or two off of each project for their monthly forecasts, and we're much more consistent and accurate than we were before CMiC.
• Because we pull a large chunk of project information into our BI reports, we've never had better visibility into projects and their potential issues. We're able to compare current project progress with past similar projects to determine if we are going to have an issue before it actually happens.

Incentivized

• The Procore service impacts on construction projects are effective and reliable on production acceleration.
• The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
• New project planning and project financial data management on Procore functions are excellent.

Incentivized