Rescue is a remote
support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to
offer fast technical support and ensure a secure remote
support session for both the IT professional and the end user. From small
teams of IT helpdesk technicians to enterprise-level organizations, Rescue aims to offer the…
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Zoom Workplace
Score 8.2 out of 10
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Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Skype has very poor connection quality and lags a lot. Zoom does not provides automatic reconnection after a reboot. Both the products do not allow to switch between monitors. TeamViewer can do everything LogMeIn can do and some more but it requires the licensed software to be …
We attempted to use Webex and Gotomeeting, but the value and the feature set that Logmein Rescue has is definitely worth the pricing. I believe Logmein Rescue can be improved upon UI-wise, but the actual functionality and licensing terms using recurring sessions vs. seats is a …
TeamViewer allows for connecting without customer interaction. This allows for seamless remote troubleshooting in a comparable fashion to LogMeIn Rescue. It is better in a way where I don't have to have the customer available to troubleshoot the issue.
LogMeIn Rescue is a more secure way to connect to the remote system. If a remote desktop is not required but we only need to do a file transfer, the file transfer feature can be used without connecting to the remote session.
Zoom is definitely better than Skype. It stacks very well with TeamViewer and LogMeIn Rescue when it comes to actual online meeting and controlling the remote systems. It is better than TeamViewer as it does not require any purchase or full application installation by the …
At Lingotek, we have used Join.me/LogMeIn and Go To Meeting in the past. Zoom has provided us with better audio and video quality than either of those two products. It is easier to create meetings on the fly in Zoom and we have better customer feedback while using Zoom than …